Trudy P Claspill Community Champion

I am just another user of the product, not a member of the Atlassian team, so I am not able to update their documentation.

I'm glad I could help! If your problem has been solved, please consider marking the Answer thread as Accepted, to help other users find posts with working solutions.

There are several available from the Atlassian Marketplace. Here is a search of the marketplace to help you get started. https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=jql As you can see there are several options. The one that I have used is Adaptavist Scriptrunner, and I thought it was a good…

@Qiana Curcuru You are within the Project Settings for a specific project. You can't add new issue types there. Only a Jira Administrator can add new issues types and update project's to use those new issue types. The steps provided by @carlosughini detail how a Jira Admin can add a new issue type. They would also need to…

This doesn't appear to be the native Field Required validator for Jira Cloud Do you have a third party app installed that provides additional workflow functionality? If so, which one?

Hello @Silvio What permissions does Mauricio have for the project that contains this issue? Does Mauricio have the permission for "Browse Projects" for the project? Has Mauricio ever logged in to this Jira system?

When you use the Send Web Request action in an Automation Rule, the action is being executed from the Jira Cloud system out on the internet rather than from your workstation. Is the URL you used internet accessible?

The Log action prints data into the Rule's Audit Log, not the system Audit Log.

Your post is tagged as Jira Cloud, but the issue links you included are for Jira Server. Here's the link for the same issue for Jira Cloud. https://jira.atlassian.com/browse/JSWCLOUD-6911

Atlassian does not necessarily provide its own documentation about the integrations with third party applications. It would be unreasonable to expect them to do that for the hundreds of third party apps that are available. Most of the third party integration tools that claim to help integrate Jira and other third party…

Hello @Astrid Lyssens Welcome to the Atlassian community! If you never Published the page, then you would not see the changes you were making in the page history. The changes you made were not made in the version of the page that is displayed to other users. Unpublished pages are saved in your Drafts folder. Click on the…

Hello @Randy Patterrson Welcome to the community. I believe that is happening based on a setting on the Jira side. On the Jira side there are rendering options that can be selected for Paragraph fields like Description. The two choices are Default Text Renderer and Wiki Style Renderer. If the Jira Administrators have…

Hello @Keishi Susumu Edit the page in Confluence. Click on the Jira macro to edit its details. Click on the Display Options at the bottom of the macro configuration dialog. From here you can change the fields that will display as Columns of data for your Jira issue list. Add the Parent field. That will show the parent Epic…

Parece que no tiene los permisos necesarios. Deberá ponerse en contacto con un administrador de Jira para su instancia de Jira dentro de su empresa. --- You do not appear to have the required permissions. You will need to contact a Jira Administrator for your Jira instance within your company. I don't see that option

Hello @Devon Holt Welcome to the Atlassian community! Searching for issues based on when the last comment was added is not a native feature of Jira. There are two options. * Use a third party app that extends searching capabilities. You can find several in the Atlassian Marketplace. * Create a custom field to store the…

Proporcione una imagen de pantalla de lo que ve. --- Please provide a screen image of what you see. That option is not shown

Hello @J Welcome to the Atlassian community! Can you show us an example screen where one of these items has come back?

Hello @Silvio Spectators (also known as Watchers) must be licensed users of the Jira product. When you click the + button and enter the name of the person you want to add, if no match is found then that user has not been granted a license for your Jira product. The user will need to be invited to access your Jira product.…

And, adding to what @Walter Buggenhout said... The time period is looking at the Updated timestamp for the issue, not the Resolved timestamp. If your resolved issues are getting updated after they have been resolved, that will cause them to reappear on the board. They will stop appearing when there has been no Updates to…

Hello @[deleted] Welcome to the Atlassian community! There currently is not a way to pick a specific start date for a Scheduled Trigger for an Automation Rule. This same question was discussed in this other post .

Hello @Richardson_ Jordan _CGI Federal_ Welcome to the Atlassian community! Labels values used to be case insensitive, but they no longer are as per this issue implemented in 2018. https://jira.atlassian.com/browse/JRACLOUD-24907 JQL will consider all case variations on a given label as the same label. Your labels will…

Hello @Sky Tsai Welcome to the Atlassian community! When issues are deleted, they are permanently removed. They cannot be recovered. There is no button for undoing the deletion. For this reason it is recommended that the Delete Issue permission be restricted to only Jira Administrators to minimize the chance of an end user…

Hello @bohdan.oleksenko Is the user able to still access the users directly? If not, have you implemented Issue Security such that the users don't have permission to see the issues directly? Are any users able to see any issues in Worked On?

Hello @Rasajna Meka Did you refer to Totango's documentation? https://support.totango.com/hc/en-us/articles/360061042331-Connecting-Jira-to-Totango

Hallo, Versuchen Sie, E-Mail zum Erstellen von Vorgängen in einem Jira Service Management-Projekt, einem Jira Software-Projekt oder einem Jira Business/Work Management-Projekt zu verwenden? Wenn Sie versuchen, Probleme in einem Jira Service Management-Projekt zu erstellen, finden Sie die E-Mail für dieses Projekt, indem…

El elemento que ha resaltado es el menú Proyectos. Los proyectos son los contenedores de los problemas. Para eliminar el proyecto, ¿fue a la página Configuración/Detalles del proyecto y seleccionó Mover a la Papelera? En caso afirmativo, haga clic en el ícono de ajustes y seleccione Proyectos. Luego haga clic en la opción…

Hello @Nina Barley This post asked a similar question about free, but not anonymous, read-only access. One answer suggests a specific third party product. I don't know if that would allow you to include the users in a User Picker field though.

Hola @Erihannys.Galicia , ¡Bienvenido a la comunidad de Atlassian! Me gustaría confirmar exactamente lo que eliminó. ¿Puede proporcionar una imagen de pantalla que muestre otro ejemplo del elemento que eliminó? Hago esta pregunta porque algunos elementos se eliminan de forma permanente y no se pueden restaurar. No hablo…

Hello @Sam Melehy I have sent the alert to Atlassian Community Support through a second channel to see if they can provide some help. Hopefully you will hear something in the next couple of days. I don't think there is a pay-per-support-ticket option available. You would need to be on a paid subscription for the product,…

Hello @Qiana Curcuru Welcome to the Atlassian community! Can you provide a link to the tutorial you are using? Can you confirm for us that you are using Jira Server (or Data Center) versus using Jira Cloud? If you are using Jira Cloud your Jira URL will be https://<something>.atlassian.net If it isn't, then you are using…