Trudy P Claspill Community Champion

No there is not a method to add your own custom Rules to the options available in Team Managed project workflows. You might look for third party apps that can extend workflow capabilities, but I suspect that not many, if any, have been developed that would work specifically with Team Managed projects.

How many of these selection list fields do you have that you need to evaluate? Is it just two, like in your example, or are there more? How many value options are there for each of these fields? Is it possible for the value selected in one of these fields to be changed after it is initially set? If so, would the calculated…

Hello @Bill Jones Welcome to the Atlassian community! Why don't you have the Lookup Issues option? Are you using Jira Server or Jira Data Center?

Hello @Wesley April Yes, this is possible. Have you done any work to try to construct this rule? If so, please show us what you have so far.

Hello @Camila Gomes Done tasks should remain on your Work Management board until they have not been updated for 7 or more days. Are they disappearing immediately or after 7 days without an update?

Hello @Prerna Bellaney Welcome to the Atlassian community! Are your filters for issues in Software, Service, or Business/Work Management projects? What exactly do you mean that the people are "outside"? Do you mean users who do not have a license to access your Jira system?

Hello @Sarah Robinson Welcome to the Atlassian community! Is there a way to have tickets in a "swin-lane" format where I can move them around, independent to the information on the ticket? No, this is not possible. Boards are just a way to view and manipulate issues that exist in Jira Projects. How the issues display on…

Hello @Frank Mormino Converting an issue to an Epic and converting an issue to a Sub-task are two different types of operations. Are you working with a Company Managed project or a Team Managed project? If you are working with a Company Managed project, check the permission scheme assigned to the project. Look at the…

Hello @Derek Davila Welcome to the Atlassian community! I have not been able to replicate your error in my own Jira Cloud instance. How exactly did you confirm that there are no projects assigned to that category?

Hello @Rachit Sharma Based on the content of your post ("repository", "PR") it seems like you are asking about a source code control system like Bitbucket. However your issue is posted in the Jira Software Questions board. Is this actually about Bitbucket? If so, I can move your post to the correct board. If this does…

Hello @hamin bong Welcome to the Atlassian community! As the message says, you will need to contact Atlassian Support. Be advised that only a Jira Administrator or Organization Administrator for a paid subscription environment can open support cases with Atlassian Support. The tags on your post indicate you are using a…

Hello @Lena Sargsyan The Created vs. Resolved report will count issues as Resolved if they have any value in the Resolution field, regardless of what that value is or what the Status value of the issue is. For this reason it is important that you assign a Resolution value when transitioning the Statuses that are part of…

Hello @Ross Lovick Welcome to the Atlassian community! Can you provide a screen image and point out where you think the missing item should be?

Hello @farah sarraf Yes this is possible. There are a few add-ons that can help with that. Here are just two from those available. Note I have not used either. https://marketplace.atlassian.com/apps/1213645/exalate-jira-issue-sync-more?tab=overview&hosting=cloud…

I am assuming that the system on which you database resides and the database itself require username and password to authenticate, even if exposed to the internet. As such your request is going to have to either provide sufficient information to get past that authentication, or you have to disable the requirement for…

Hello @Brigitte Where exactly are you viewing the Epic Name when trying to assign issues to Epics? Atlassian is in the process of deprecating the Epic Name field and going with just one value - the Epic Summary field. Are you actually seeing the Epic Summary information rather than the Epic Name?

From the original post: ;-) I've tried in multiple browsers on multiple computers. Cleared cookies etc.

You need to put the Log action before the IF/Compare action. In this last execution you provided the IF/Compare condition has not been met. Lookup Issues found more than 5 issues that matched the JQL in your Lookup Issue action. Since the Compare failed, none of the remaining steps in the rule were executed.

I found these issues related to the relative display of date/time information in the Issue View screen. https://jira.atlassian.com/browse/JRACLOUD-34511 https://jira.atlassian.com/browse/JRACLOUD-41506 https://jira.atlassian.com/browse/JRACLOUD-45928 Some of these have addition issues linked to them. I have not looked…

Hello @Omar Mohamed Fathi I want to be sure I have clarity on your question. "time spent" can mean two different things. * The difference between two date/time entries, like the date the issue was created, and the date it was closed. * The amount of time a user logged against an issue, representing the number of…

@Bhagyalekshmi S Welcome to the Atlassian community. Do you use Team Managed projects in your Jira system? If so, the Status values in those are considered unique status values even when they are named identically to other status values. Because each status value is unique, it will show up as a separate statistic in that…

I've not yet installed the extension myself to test. As I work on that, can you confirm that the Company Managed projects that you want to work with a Business/Work Management projects? Business/Work Management projects show navigation across the top of the screen. Software and Service projects show navigation on the left…

You're welcome!

That is exactly the Learn More link that the original poster mentioned in their post as providing a very long list of all issue types (and other information) in the system, which then has to be searched for the specific issue type entry. 

Notifications are handled differently between Company Managed and Team Managed projects. For Company Managed project Notifications Schemes are used. Those can be modified only by the Jira Administrators. However if the Jira Administrators have set up the Notifications to be sent to people based on Project Roles, then…

Here are other third party apps that extend JQL to enabled searching for issues based on date commented: JQL Search Extensions for Jira JQL Tricks Plugin I have not used either of these myself.

Thank you for sharing your solution!

What link type is used when you link the bugs to the task? Is that link type used with any other issue type pairs besides bugs and tasks? Would bugs and tasks be linked this way at a time when the task is not set to the In Progress status? Is the bug linked to the task before the transition occurs, or after the transition…

Hello @Munir Patel Thank you for that additional information. I have not yet found a solution for this. You are hitting the loop limit described here. There does not appear to be a way to change that limit. I found two other posts where similar the same type of problem was brought up. In this one the original poster said…

Hello @Stacie Hescock Welcome to the Atlassian community! Are you working with Jira Cloud or Jira Server/Data Center? If you are working with Jira Cloud is the project Team Managed or Company Managed? That would be shown at the bottom of the navigation pane on the left. You say "when I assign them". Are you assigning them…