Trudy P Claspill Community Champion

Hello @Anthony Scellini Welcome to the Atlassian community! The first screen image you provided is for defining issue types that can be used only in Company Managed projects. The second screen image you provided is from the Project Settings > Issues Types screen in a Team Managed project. At this time it is not possible to…

Per this document the Outgoing Email setting does not impact sending emails from Automation Rules. Automation Send Email action When an Automation rule is set to send an email, even with the Outgoing Mail disabled, the notification will be sent since the "from" email address is <no-reply@automation.atlassian.com>.

Have you tried contact the support team for the Fairwinds Insights application? https://training.fairwinds.com/how-to-integrate-jira-and-fairwinds-insights

Hello @Zekai Huang You cannot cause a screen to be displayed to a user through an Automation Rule. The fundamental functionality of Automation Rules is to execute all steps without user interaction once the rule is triggered. Jira does not natively provide any other method to cause a screen to be displayed. Can you tell us…

Hello @Justin Morgan How exactly did you disable the email notifications? Have you rechecked to confirm they are still disabled? From this documentation... Disabling email notifications Jira projects use notification schemes to send email notifications about project activity. There are two ways to disable email…

Hello @lapacquah_bryant Does the user receive any email notifications at all from Jira? If not the user's email may have been blacklisted. In that case you will need to open a support ticket with Atlassian Support to check if that is true and whitelist the user's email address.

Hello @Jake Eubank What kind of project are you working with? Is it a Software, Service, or Work Management project? Are you working with a Team Managed project or a Company Managed project? Can you provide a screen image that shows where you are accessing this "filter"?

Hello @Matt Meeks Jira Work Management can be used on the same instance/site hosting the Jira Software product. In fact Jira Work Management is current available for free automatically if you have the Jira Cloud Software product. Jira Work Management does have functionality for linking issues to other issues. That is a…

Hello @Marrie Puckett You can find a list of Atlassian Partners in their Partner Directory. I also work for a North American Atlassian Platinum Solution Partner. You can visit our website at https://www.praecipio.com/

Hello @Phil Bustin What do you mean exactly by "a workflow create an issue in another workflow"? Are you referring to a Jira Workflow? Do you mean that there is something in a Transition within a Jira Workflow that initiates creation of an issue? Can you show us a screen image of that for clarification? Are you working…

Hello @Jorge Llanos Welcome to the Atlassian community! While you can add up to 3 fields to display on the cards, you cannot limit those to displaying in only selected columns of the board. The added fields will display on all cards in all columns.

Can you provide screen images of what you are seeing? I actually see larger columns in the Company Managed project. Company Managed Team Managed

Hello @Pierre Leroux Native JQL does not support comparing one field to another, nor executing math operations within the JQL statement. What do you want to do with the output of the filter? If you want to use only native Jira functionality and be able to create a filter with JQL to retrieve the issues, then one way you…

Category might be a reference to the Category field that is a built-in field for Work Management issues.

Hello @Eline Antonissen The Board for a Work Management project will show all active issue cards in the project, except for issues classified as "sub-tasks". You can use the Filter option to select the types of issues you want to display, and thereby exclude display of the Theme issue type. Example: Do you need to keep…

Click on the ... button in the upper right corner above your board. Select Board Settings Select Estimation. You list of options will look different than mine, but Issue Count should be there somewhere.

Hello @Jenna M Krier Welcome to the Atlassian community! Issues in the "done" columns of a Work Management project board will be automatically hidden when they have been in that status for 14 or more days. I'm looking for the spot in the documentation that states this. When I find it I'll post the link. There is a change…

If you don't want to use time or story points for estimation then try using Issue Count.

This rule will set the parent issue Due Date to the earliest Due Date of its sub-tasks that are not in a Done status. It will run when a sub-task status is changed to Done. TRIGGER: Issue Transitioned To Status: Done CONDITION: Issue Fields Condition Field to monitor: Issue Type Condition: equals Value: Sub-task FOR…

Hello @Aleksandra Gregec Welcome to the Atlassian community! Try adding a Re-fetch Issue action after creation of the last subtask and before trying to edit the Due Date of the issue.

Hello @Aleksandra Gregec Welcome to the Atlassian community! Can you show us the rule you are using to originally set the due date of an issue to the earliest due date from its subtasks? 

Hello @Maryellen Russo Thank you for sharing that screen image. It does appear that you have issues in your active sprints that are children of Epics. I think the problem may be your Estimates setting and lack of values for that in your issues. If your Estimation Statistic for the board is Story Points, but your issues…

There is a change request for Confluence Cloud for getting emails concerning tasks: https://jira.atlassian.com/browse/CONFCLOUD-34389 There is at least one third party app (available for Server, Data Center, and Cloud) for getting Confluence Task reminders: Task Reminder for Confluence 

You're welcome. If your question has been answered, please consider marking the Answer as Accepted to help other users find validated answers.

I am not aware of a way to insert a status criteria into the smart value {{issue.subtasks.Story Points.sum}} You could instead use a Lookup Issue action to execute a JQL query that would retrieve only the Done subtasks and then use the sum function on that. In your For Parent branch: Action: Lookup Issues JQL -…

Do other users see the same in the same issues? I have not seen this before in Cloud. I would recommend contacting your Jira Administrators and if they can't solve it asking them to contact Atlassian Support.

It appears you don't need to do anything initially. According to the article I referenced: "Existing users will continue to have the same JSM experience they have today. These changes are behind the scenes and simply regroup existing users into the “Customer” product access role." I also got an email about it today (as it…

Olá @Alessandra Cristina da Silva Moraes , Aqui está a estrutura básica da regra: ACIONADOR: Alterações de valor de campo Campo para monitorar alterações: "Seleção de investigação" Tipo de alteração: valor agregado Para: todas as operações de emissão CONDIÇÃO: Condição dos Campos de Problema Campo: "Nome do evento adverso"…

Hello @Jordan Trinklein What you are looking at is an Issue Layout. Issue Layouts are not organized in schemes but rather are unique to projects. Refer to this document: https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-layout/ "Issue layout settings are for individual projects. You can't share…

Fico feliz em poder fornecer ajuda. Se suas perguntas foram respondidas, considere marcar a resposta como aceita para ajudar outros usuários a encontrar postagens com respostas validadas. --- I'm glad I could provide help. If your questions have been answered, please consider marking the Answer as Accepted to help other…