Trudy P Claspill Community Champion

Hello @tracey.fudge What is the Parent/child relationship between the issues? Are they Epic and Child Issues? Are they Subtasks and parent issues? Have you tried executing the rule by making a change to the due date of the "child" issue? Did it work as expected?

How are the issues getting cloned into Project 2? Is that being done by a user or through another Automation Rule? <Edited to correct TYPO in answer!> If cloning is done through another Automation Rule, then check the Rule Details on the rule you created to transition the issues. Make sure this box is unchecked checked.

Hello @Alina Sysak Welcome to the Atlassian community. You are getting August instead of July when you substitute "4" for "3" in the above because we are in the second quarter and 2 * 4 = 8 = August. I recommend you use the .plusMonths(1) function instead to set the Due Date one month later than the Start Date.…

Hello @Andy Roth I have seen this same issue reported in two other posts. I'll ask you the same questions. You already answered one of them - you are using a Scrum board. Is it for a Company Managed project or a Team Managed project? I haven't been able to recreate this problem in either a Company Managed Kanban board or a…

Hello @MikeA You can go to this site to see if your suggestions are already documented, and submit a suggestion if they are not. https://jira.atlassian.com/secure/Dashboard.jspa I found there is a request for being able to assign the guest group to spaces: https://jira.atlassian.com/browse/CONFCLOUD-74916 I did not find…

Hello @Omar Duran Did you follow the instructions available here? https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/ Can you share a screen image with us of what you see? Obscure any confidential information of user information.

Hello @Ellen Krischer Welcome to the Atlassian community. You can get that information from https://admin.atlassian.com, if you have sufficient access. After access that page, select your site. Then select Users under User Management. That should display a list of users for your site. There should be an Export Users button…

If your rule is not doing what you want it to do you will need to post a copy of your rule for us to review. Often incorrect results have a lot to do with the context under which a step is executing. We can't advise you without seeing the details of the rule.

Hello @SKS Welcome to the Atlassian community! Confluence doesn't provide a selection list from which you can select the filter you want. You simply have to type it in, as shown in the help text.

According to this article you should be able to mention a People Team in a comment. However there appear to be some limitations, such as the one mentioned in this old post. I don't know if that still applies at this time. I also saw this post from today where the poster says when mentioning a Team not all team members are…

Hello @Christopher.Bell2 Welcome to the Atlassian community! It does not appear that either of those options is available in the Timeline view of a Work Management project at this time. Refer to the answer on this post:…

Hello @Breanna Williams How will you identify which users need to be added to the comment? Is that going to be hard-coded into the automation rule? What type of field is "Is product needed?" Have you tried to construct this rule? Show us what you have so far and tell us with which part you are struggling.

Hello @Phil Bustin Whenever asking for help concerning an existing Automation Rule it is vital that you share the full rule with us. We cannot advise you on the specifics of modifying a rule without seeing the details of the rule. There is a Send Email action. You should be able to use it in your rule. 

That is not a bug, then. That is by design. A user assigned the global permission for Administer Jira is expected to be a trusted user with sufficient "clearance" to be able to administer all projects in Jira. It is currently not possible to segregate Jira Administrators to prevent them from administering some projects…

Hello @Manuel Rodrigues You need to add a User Condition to check if the Reporter is in a group/role that indicates the user is a customer.

Hello @Lex Dernison Welcome to the community! Just to be clear, Jira does not allow a subtask and its parent issue to be in different projects. So you can't make a subtask for your issue in Project1 and have the subtask actually exist in Project2 (or any project other than Project1).

Hello @Breanna Williams The Epic Name is a required field when an Epic is created. You can't use Automation to fill a field that is Required during issue creation. If you want to overwrite the Epic Name field content after the issue is created, that could be done with an Automation Rule.

Hello @Radhakrishnan B Welcome to the Atlassian community! When you say "Admins" can still access the project settings, do you mean users assigned to the Administrator role for just that project, or do you mean users granted the Administer Jira Global Permission?

Hello @Oussema Marai Are you working with a Team Managed project or a Company Managed project? That information will display at the bottom of the navigation panel on the left. If you are working with a Team Managed project Subtasks are visible only when you use the Group By: Subtasks option.

Hello @Rachel Gonzales Are you working with a Kanban board or a Scrum board? Are you working with a Team Managed project or a Company Managed project? I see another user mentioned this problem today. https://community.atlassian.com/t5/Jira-Software-questions/Issue-prioritising-the-backlog/qaq-p/2348810

Hello @Ryan Jones Are you working with a Kanban board or a Scrum board? Are you working with a Team Managed project or a Company Managed project? I see another user mentioned this problem yesterday, but there were no responses on the thread when I checked just now.…

Hello @Siobhan Wallace You could add a custom Text field and use Automation to copy to it the display name of the Status of the linked issue. The Automation Rule would need to be triggered by the Transition of the UAT issue. Are the Story and UAT issue in the same project or different projects? If they are in different…

Hello @Marco Atturio Welcome to the community! How exactly is the rule not doing what you expect? Please share with us the details of the Audit Log for the execution of the rule.

Hello @James Duffy This issue indicates it is possible to display images on cards, but that it is problematic. https://jira.atlassian.com/browse/JRACLOUD-76670 Note also that card layout changes can be made only for Company Managed agile boards, so this doesn't apply to Team Managed project boards. As for adding image…

You don't actually need to create a Company Managed project. You just need to create a Custom Field that could be used in a Company Managed project. Such fields are created from Jira Administration > Issues > Custom Fields. Custom Fields that can be used in Company Managed projects are created outside the scope of any…

"None" (literal value) is not a valid value for the Epic Link field. That field can be either empty or have a single issue key for an Epic. So, you cannot set the field to "None" and have that satisfy the Validator that says the field is required. To use a validator to make that field required only for some issues you…

When I last worked with Jira Data Center (v7.x) some years ago I remember being able to use logical operators in some part of the advanced workflow configuration. Looking through the documentation it appears that is available only for Conditions, not for Validators.…

Hallo, Wenn Sie das Issue im Status Done erstellen, wird es automatisch aus dem Backlog herausgefiltert. Die Backlog-Issue-Liste dient dazu, nicht erledigte Arbeiten anzuzeigen, die auf das Board verschoben werden müssen. Wenn die Arbeit bereits erledigt ist, gibt es keinen Grund, sie im Backlog anzuzeigen. Dies ist das…

Hello @Bryan Selwood Welcome to the Atlassian community! Have you confirmed that the rule is getting triggered? Check the Audit Log for the rule to see if a log is creating to indicate the rule was executed. If it is getting triggered, please show us the details of that log.

Hello @Hitesh Can you please try again to explain the validation requirements? The first two contradict each other "FieldX is not empty and FieldY is not empty" = neither field can be empty so both must contain data "These both can be empty" - This is a direct contradiction of the first statement. Perhaps you can provide a…