Trudy P Claspill Community Champion

Hello @Jacob Goldman Here are a couple of things to consider. Using workflow triggers will ignore any conditions or validators that you have added to the transition. Automation rules will not ignore conditions or validators. Automation rules have Service Limits. There are also limits on rule executions for rules that are…

You will need to have a Jira Administrator contact Atlassian Support directly about that, assuming you are using a product with an up to date license and support contract. https://support.atlassian.com/contact/#/

If you notice the "Changes POST MVP" item in your image has no numeric portion after "PDP", like the one below it shows PDP-799. That is an indication that you have aded it to the Plan, but you haven't committed your Plan changes to the associated projects. You need to click the Review Changes button in the upper right…

Adding to this, here is a link to the documentation about editing an Issue Type Scheme: https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type-scheme/ And, to clarify, there is a Create Issue option available when you are viewing your plan. So the Plan interface is a conduit for…

Hello @rfabrizio Can you share a screen image that shows the failed status? I am not familiar with functionality that automatically creates issues, other than Automation for Jira. I'm wondering if you are using a third party application for this functionality. If you are using a third party application, which one is it?

Is there an actual error message or just the log referral number?

@Gregory Kremer Oh my. I just realized the issue. parentsOf finds only parents of Subtask types of issues. It is not meant to find parents based on the issue hierarchy extension that is available for Advanced Roadmaps. The ScriptRunner function is looking for data in the "Parent" field, whereas the extended issue hierarchy…

@Gregory Kremer You would need to use the JQL Search Extensions for Jira app that @mauricio.groth mentioned. Their solution does not work with ScriptRunner.

I am also in Jira Cloud. You get the Functions/Users screen by clicking on the + in the search field. I don't see anything obvious (to me) that is wrong with what you're doing. Are the Initiatives in the same project as the Epics? Are either Epics or Initiatives in Team Managed projects? If you reduce the criteria for the…

I have not found a solution for this. In fact I see inconsistent results. Sometimes the story points on the original parent issue are updated, and other times the story points on the destination parent issue are updated.

Hello @Colleen Lien Welcome to the Atlassian community. Page Count is not a system field. Is that a Custom Field on your system? What type of field is it? The home page for documentation about searching for issues and creating filters can be found here:…

Hello @priym Jira will not do that by default. You will have to make customizations for that to happen. One way to do that is: 1. Create a custom field you will be able to record the person who made the Open>InProgress transition. 2. Create an automation rule that sets that custom field when the transition occurs. 3.…

Hola, Podría haber una regla global o una regla de múltiples proyectos que esté afectando los problemas. El evento desencadenante podría ser un cambio en un problema vinculado. ¿Revisó las Ejecuciones de reglas para los problemas en los que se cambia el estado? ¿Hay alguna otra actividad registrada en el historial del…

If you take the same text that work issuetype = Epic and "Planned Quarter[Dropdown]" = 2023Q3 and "Planning Commitment[Checkboxes]" = Yes ...and paste it into the Scriptrunner Enhanced Search dialog for Insert Functions and Users... ...and run that search then you don't get any results? Is the JQL Synch Status showing as…

Thank you, that clears it up. The definition of Swimlanes is a per board setting, not a project setting. In your board, how have you configured the Swimlanes? Also, are you working with a Company Managed or a Team Managed project? That information will display in at the bottom of the panel that displays on the left.

Hello @Nathan Hawk You could create Quick Filters for your board to temporarily reduce the displayed issues to a subset that are assigned to a specific person. https://confluence.atlassian.com/jirasoftwareserver/configuring-quick-filters-938845301.html

Thank you for that additional information. I think I may still not be understanding your request. If you could provide a screen image that shows an example of your swimlane that would be helpful. "Selected for Development" sounds like an issue status to me, which would be displayed in a column (vertical grouping) rather…

Hello @Jason Spellman Can you clarify what you mean by "swimlane"? Perhaps provide some screen images to illustrate your example. A Swimlane is a setting in an agile board, not in a project. I am unclear how you would anticipate that being included in the exported results of a filter.

What are the field types for Planned Quarter and Planning Commitment?

Oh, sorry, I missed that you said you have Scriptrunner. What type of field is "Planned Quarter"? If you try to retrieve jus the Epics (without the parentsOf function), do you get results? issuetype = Epic and "Planned Quarter" = 2023Q3 and "Planning Commitment" = Yes

Hello @Gregory Kremer There is not a native JQL capability to get what you want in a single filter. Are you open to using third party apps to achieve your requirement?

Hello @Deloitte Mohajit Welcome to the Atlassian community. In what way is the automation not working? What does the Audit Log contain when the rule executes? Have you used the Log action to print out the smart values that you are using to see if they contain the values you expect?

Hello @Vishal Guleria Welcome to the Atlassian community. In the image you provided you are using a Team Managed account. Notice at the bottom of the panel on the left it says "You're in a team-managed project". In your production system look in the same area for your project. Does it also say "team-managed" or does it say…

こんにちは、 コミュニティへようこそ。 シナリオに関する詳細情報を提供していただけますか? Jira には、外部プロセスでチケットのステータスをプログラム的に変更するために使用できる REST API があります。 Jira には、チケットのステータスを自動的に変更するために使用できる自動化機能があります。ただし、そのために使用できるトリガーは、Jira またはその他の統合された Atlassian DevOps 製品内で発生するイベント用です。 オートメーション機能には、Web リクエストの送信アクションが含まれています。 Web…

Hello @Saurabh Dhimate Welcome to the Atlassian community. Can you confirm that you are working with a board for a Software project? It will say "software project" below the project name at the top of the panel on the left, and navigation options like Issues, Board, and Reports will be in that panel on the left. If you…

No, that is not an option that is available for the native "Days in column" feature.

What link type do you use to link these software and service issues to each other? Do you use more than one type of link to linking software and service issues together? If a software and a service issue are linked together do you always want to update the status regardless of the link type? If you always want to update…

You need to be using the field name, not the variable name, in the smart value to use in the TO field for the Send Email action.

An administrator for that project can do that by going to Project Settings > Features, in the left side navigation pane. On the Features page are several options to enable/disable including the Backlog.

Olá @Airton custodio dos santos , Você pode fornecer mais informações sobre como esta pergunta se relaciona com o produto Atlassian Jira? --- Hello, Can you provide more information about how this question relates to the Atlassian Jira product? I can not develop my project , how to find help I would very much like to…