Trudy P Claspill Community Champion

Comments

  • Hello @Knowles S (Sarah) Welcome to the community. You tagged your post as "server". Can you clarify are you using Jira Cloud or Jira Server/Data Center? If your Jira URL is like the following then you are using Jira Cloud https://<something>.atlassian.net Otherwise you are using Jira Server or Data Center. Your Jira…
  • Hello @Glaucia Jourdain Welcome to the Atlassian community. Please show us the details of the Create Variable step where you are defining numberOfDaysBeforeStartInclusion. Please show us the Audit Log details for an execution of the rule where you did not get the results you expected. Exactly what results do you expect,…
  • De nada. Si su pregunta ha sido respondida satisfactoriamente, considere marcar la Respuesta como Aceptada.
  • I have not been able to find a post with that specific message to confirm what it means. It is possible that the maximum number of users allowed for the site/product has already been reached. That is something that a Site Admin or an Organization Admin would need to investigate. Do you see a gear icon in the upper right…
  • It looks like you are working with a Team Managed project. Is that correct?
  • Hello @zuzana.moravcova Welcome to the Atlassian community. Are these issues in a Company Managed project or a Team Managed project? For the three issues that were edited, what type of issues are they? If these issues are in a Company Managed project, can you show us that issue type in the Issue Types screen at ...?…
  • Hello @Jan Rittel Welcome to the Atlassian community. For Confluence an administrator can review the Macro Usage page to see where the macros from the various apps have been used. For Jira there is not a single method for getting usage information for every plugin. You could contact the vendor of each plugin to ask them if…
  • Hello @Ian Walker You have to used Advanced JSON Editing to edit the Team field. This post shows an example. https://community.atlassian.com/t5/Jira-Software-questions/Is-it-possible-to-edit-the-quot-Team-quot-field-through-Jira/qaq-p/1648833
  • Hello @Antoine Martin Welcome to the Atlassian community. The default issue hierarchy for Jira is: Epics -- standard level issue types (i.e. Story, Task, Bug, etc.) ---- subtask level issue types When you create additional issue types you create them at either the second or third level. Using the Advanced Roadmaps…
  • Hello @Bryan Meyerovich The global audit log for all rules is located here: https://<your Jira URL>/jira/settings/automation#/tab/audit-log
  • Hola @Daniela Debes , Bienvenido a la comunidad de Atlassian. ¿Quiere decir que desea mostrar en una línea de tiempo la información de dos proyectos? Con las suscripciones de productos gratuitas y estándar, eso no es posible con la funcionalidad integrada. Necesitará usar las suscripciones Premium o Enterprise, o buscar…
  • Si desea todos los tipos de problemas, no necesita incluir ningún criterio para especificar los tipos de problemas. Para obtener todos los problemas del proyecto CDC donde el problema tiene SAP en el campo Equipo o Soporte_SAP en el campo de etiquetas, este es el filtro que necesita. Tenga en cuenta que la ubicación de los…
  • How did you get access to Confluence originally? Can you not contact the people you engaged with to originally obtain your access? They should be able to help you get assistance for the problems you are encountering. What steps are you going through, exactly to try to add the user?
  • Since each instance of an Atlassian product is independently managed and customized there is no way to do that in a generic manner. The administrators of that instance would need to set that up. Atlassian offers technical support, but you must be an administrator of the product to contact them. The organizations that…
  • The only other suggestions I can think of are - contact the person who told you to access that space or granted you access to the space - contact the person who told you to access that Confluence system or granted you access to it - follow the process you would use to reach out to your general technical support team
  • Hello @Wendy Welcome to the Atlassian community. In your original post you indicated some confusion as to whether you are using Jira Work Management or Jira Software. Based on the screen image you provided you are working with a project created from a Jira Work Management template. At the bottom of the panel on the left…
  • I don't have access to a Jira Server/DC instance that also has BigPicture, so I'm afraid I can't help with the issue in BigPicture. :-(
  • Does each team currently use their own discrete Jira Project? If so, one possible solution would be: 1. Devise a method to identify collaboration issues - this could be a unique issue type or a custom field that could be used in all issue types to flag the issue for collaboration. 2. Create the collaboration issue in…
  • Hello @Paulo Anderson Lara Welcome to the Atlassian community. That can be accomplished with Automation Rules. Are you familiar with that functionality? The rule would be set to run against the first project. The rule would be triggered by the transition of the issue to the "closed" status. You could then either Clone the…
  • Hello @Ben Liow Welcome to the community. Do you want to have each project have a separate/independent copy of the issue where the teams make their own notes/comments on their own copy of the issue? If one team changed their copy of the issue to Done, but the other teams were not done with their work, what would you want…
  • Hallo @Salinger_ Markus , Willkommen in der Atlassian-Community. Dies ist mit Automatisierungsregeln möglich. Haben Sie versucht, die Regel zu konstruieren? Was hast du bisher? Mit welchem ​​Teil haben Sie zu kämpfen? Die Struktur der Regel wäre TRIGGER: Problem erstellt AKTION: Problem bearbeiten - Wählen Sie die zu…
  • You're welcome. If your question has been addressed satisfactorily, please consider marking the Answer and Accepted to help other users find posts with validated solutions.
  • Hola, El criterio "Etiquetas OR = Soporte_SAP" se especifica de tal manera que abre el filtro a todos los proyectos para buscar problemas que contengan esa etiqueta. ¿Realmente desea buscar en todos los proyectos problemas que contengan esa etiqueta? ¿O quieres buscar un proyecto específico? ¿Se supone que ese criterio…
  • Here is one solution: Take the JQL out of the Schedule trigger. Then the steps in the rule will run only once each time the schedule triggers the rule Add multiple Lookup Issues actions to run the filter for each assignee. After each Lookup Issue action add a Create Variable action to record the number of issues returned.…
  • Hello @[deleted] Welcome to the Atlassian community. No, you can't do that. An issue can be assigned to one and only one Active or Future sprint at a time. It doesn't make sense for an issue to be assigned to multiple sprints. Prioritization of the issues, in the manner of dragging and dropping them up and down the lists…
  • Hello @Andrew Graves Generally speaking, no, you can't assign that capability to a PM for a project when the project is Company Managed. The design of Company Managed projects is based on only Jira Administrators being able to modify the workflow, as the workflow may be shared with other projects. In very specific…
  • Hello @Mohammad Talha Kamran Welcome to the Atlassian community. There is no "undo" button in Jira. Natively, Jira does not automatically close all the child issues of an Epic when the Epic is done. It is possible that your Jira has been customized to do that. Whether or not you are allowed to individually move such issues…
  • Hello @Yana Nikolayeva No, that is not the purpose of the Dependent Dropdown list. That field is intended to be used to create a hierarchical list of values to select from such as Vehicles Car sedan sport car Truck small truck standard truck superduty truck Van panel van cargo van Without Advanced Roadmaps from the Premium…
  • I just noticed that you tagged your post as being for Jira Server. Are you using Jira Server of Jira Data Center? I'm actually not sure this can be accomplished with automation on Jira Server/DC. I was thinking of how this would be done on Jira Cloud. Some of the necessary functions are not available in Jira Server/DC,…
  • In the systems I can access the Profile includes email information. Perhaps that information is not made visible in the Confluence system you are accessing. Are you working on a Confluence system that is owned/managed by your employer? If so can you use your internal company email system to try to search for those people?