Trudy P Claspill Community Champion

The Answer on the post link I provided iny first response seemed to indicate it was possible? Did you follow those instructions? What was the result? Can you show us the rule you actually tried? I'm fairly confident I've seen multiple posts where people indicated the were successful in editing the Team field. I won't be…

Were you not able to edit the Team field in your Automation Rule? That was the question you were asking in your post.

Hello @Avrohom Yisroel Silver Are you still having this issue? Do you have feedback on the last two questions I asked?

Hello @Glaucia Jourdain Are you still needing assistance with this Automation Rule? If so, can you provide us with the additional information I requested?

Hello @Ian Walker Were your questions addressed satisfactorily? If so, please consider marking the Answer as Accepted to help other user find posts with useful answers.

Hello @zuzana.moravcova Did you open a support case with Atlassian? Did you get any feedback that you can share with us?

Hello @Mark_Hortman Did you test this out? Did it work for you? If it did, please consider marking the Answer as Accepted. If it did not, please let us know what problem you encountered when you tried it.

Hello @mustafa sayead Have you reviewed the documentation provided by the Git Integration for Jira app? https://bigbrassband.atlassian.net/wiki/spaces/GITSERVER/pages/80805925/AWS+CodeCommit

I am not able to search for people by email address in any of the various Jira Cloud systems to which I have access. I had never tried to do so before seeing your post, so I'm not aware if the capability existed before. Since you have the Premium plan and are entitled to support I recommend you open a support ticket…

Hello @Thomas Huber I have not found an answer to your first question about accessing the original value of a Version field when the Version Updated trigger is used. Regarding your second question, there is no Automation Action specifically for renaming a version. To do that you would need to use the Send Web Request…

Hello @V N Raju Raju Looking at the API documentation for the endpoint you specified your Web Request Body doesn't appear to match the available content options. I recommend that you start by ensuring that what you are submitting is properly formatted as per the specification.…

Hello @leigh_crawford Welcome to the Atlassian community! Whenever asking for help with an Automation Rule it will help us help you if you post screen images that show us all the steps in your rule. Sometimes problems are due to the current context of a step, but we can determine that without seeing the whole rule.…

Hello @David Soldatos Welcome to the Atlassian community. Can you provide more information about your question? What type of report are you trying to get concerning Original Estimate? What page are you referencing when you say 'Team Reports'? Can you share a screen image of the page you're viewing?

That JQL will work. Are the issues allowed to remain in Hold until the end of the specified date or only until the beginning of the specified date? If they should come off Hold at the start of the specified date then I would use endOfDay() rather than now(). Also, uncheck this box: Lastly, is it possible for an issue in…

That does look like the Automation for Jira product. I can't tell from the screens if it is the Lite product or not, but if you are on Jira Server and not Jira Data Center then it is the Lite product.

Hello @Garret Zhang The information is stored in the Change Log as a string. You need to convert it to a Date and then you can apply the date formatting function. I did that in two steps by first assigning the value to a variable and then applying the conversion and format to that variable.

There are multiple steps involved. https://confluence.atlassian.com/adminjiraserver/adding-custom-fields-1047552713.html If the fields you want don't exist then the Jira Administrator will have to create new custom fields. For fields to be available in your project they have to be in the Field Configurations / Field…

Hello @alecentalz Welcome to the Atlassian community. Yes, that is a customization that can be done. However, only a Jira Administrator has enough permissions to make such customizations for Jira Server/DC. You will need to work with your Jira Administrators to implement the changes you want.

Hello @julio valdez There are no screen images attached to your post. Do you have the Automation for Jira Lite app installed? If so then you could create a Scheduled rule to run every day, and include a JQL statement to search for the issues that are in the "Hold" status and for which the "On Hold Until" date is in the…

In an Automation Rule the Validate Query option will not work when the query includes smart values, because the smart values cannot be evaluated except when the rule is executing. As per your latest image the parent's Start date will updated only when a subtasks transitions to In Development and that is the only subtask in…

Hello @Pete Jaworski You will need to add Condition(s) to check if there is more than one "child" issue in the "In Development" status and only change the Start Date of the parent when there is only one "child" issue in that Status. Something like this should work:

Hello @Rogerio What type of project is "LCF"? Is it a Software, Service Management, or Business/Work Management project? Is it a Company Managed project or a Team Managed project? This information can be found on the View All Projects page or at the bottom of the panel on the left when viewing the project. It sounds like…

The log indicates that the rule was triggered for issue MTTP-548, and that MTTP-548 doesn't have any linked issues. Can you show us a screen image of this issue illustrating that it has/had linked issues at the time the rule was executed? Can you show us a screen image of an identically configured issue before this rule…

@Kevin Dickson I recommend that you post your question in the Jira Software Questions community. Comments in an Article is not the best method to get the community involved to suggest solutions to your dilemma. When you do so please provide details of your scenario. If you can provide screen images to illustrate how you…

Hello @Lori Milam JQL is intended to return issues, not projects. Additionally when a project is Archived, the issues in the project will no longer be returned by JQL searches. To see the list of archived project navigate to Settings (gear icon) > Projects > Archived. If you want to get a list you could use the REST API…

Hello @Chinonyerem Ogueri Welcome to the Atlassian community. Unfortunately we have no visibility into your specific Jira or Confluence instances. We are a user community, where we all use our own Jira and Confluence instances. You are going to need to contact people knowledgeable about your specific instances for a…

Hello @Elif Alverson What does the Audit Log reveal for this rule when it runs? Are you making this conversion with issues in a Team Managed project or a Company Managed project?

There is no mapping file that can be used with the Move function. You could attempt to update the already Moved issues by doing a CSV import to update the fields (rather than importing new copies of the issues). There are no native methods to map the values of custom fields in one TMP project to separate custom fields in…

Hello @Chris Szorc Welcome to the Atlassian community. Can you share screen images that provide evidence that the information is not correct? How have you determined that the information is incorrect?

Hello @Pablo alvarez Welcome to the Atlassian community. If you have sufficient permissions you should be able to manage your subscription from https://admin.atlassian.com. Go to the Billing page. There you should find a list of your product subscriptions, with an option/link for Manage. If you click the Manage link that…