Trudy P Claspill Community Champion

With the Issue Updated trigger, multiple fields' values may have been changed. If multiple fields' values changed, do you want to report the before and after values of every one of those fields? Are you wanting to report only the changed values for specific fields? What problem are you solving by adding a comment to…

Please show us the entire rule. The construction of the rule often reveals the cause of the rule to not behave as you expect. Additionally if you review the documentation for which I provided the link you will see that field is not an available attribute for the {{fieldChange}} smart value.

Hello @QuynhTD (Quinn) Welcome to the Atlassian community. Are you working with Jira Cloud or Jira Server/Data Center? If your URL is similar to the following you are using Jira Cloud. https://yourCompany atlassian.net What steps are you going through when you attach the Epic Link to an issue? Can you show us an example of…

That is not an error. That is a warning about degraded performance. What level of administrative access are you trying to give to the user? Are you trying to give them access to administer the application, or administer the site? What steps have you executed to try to grant that access?

Hello @Saira Is that exactly how you are using them, and expecting to get the name of the field that changed? That is not a correct expectation. Referring to the documentation those smart values will give you the value in the field before and after it was changed. If you show use the full automation rule and point out…

Hello @Mieke-Kora Mantsch Welcome to the Atlassian community. Are you only a Site Admin, or are you an Organization Admin? Does your Organization subscribe to Atlassian Access? I think it will depend on how your product access is managed, but you can try reviewing the Audit Logs in the individual products, and the Audit…

What is your hosting type? Are you working in Jira Cloud or Jira Server/Data Center? If your URL is similar to the following, you are working with Jira Cloud. https://yourCompany.atlassian.net You can use the built-in functionality to retrieve a list of issues where the Assignee field is not empty. You can display the…

Hello @Paul Logan Changing the status of a parent issue to In Progress does not automatically change the status of sub-tasks, unless you have added automation to make that happen. However, in a Work Management project the subtasks will always display in the same column as their parent task, even if the subtask status is…

Hello @Menaka Is the issue assigned to a status that is mapped to the column farthest to the right on your scrum board? Only issues in the column farthest to the right are considered "complete" at the end of the sprint.

Hello @Santhosh R Bhat Spaces are not allowed in Labels values at all, even if you enter the values directly in the UI. You need to use dashes or underscores instead of spaces.

You can check if you can change one of your currently Free products to a trial for a Standard plan to see if that enables the site URL change. Then revert back to the Free subscription.

Hello @Abhishek Sharma What you want cannot be done with the native query/filter functionality. The native functionality is designed to get you information about issues, not about people. You might be able to find a third party app that would enable you to create this type of report. You can find apps on the Atlassian…

Hello @Dany Tanios Welcome to the Atlassian community. Atlassian is deprecating the use of the Epic Name field (what you called the nickname) in Jira Cloud because it was used only in Company Managed projects. This resulted in an inconsistency compared to Epic issues in Team Managed projects. Atlassian has been planning…

Hello @Harish Kumar What is your definition for "working on a project"? * Does that mean the user is currently the Assignee on an issue? * Or does that mean the user is assigned to a Project Role in the project? * Or does that mean both - the user is assigned a Role and is assigned to an issue? Are "Dev" and "test" Project…

Hello @Mayur Gaikwad/Tech PMO You can use the WAS operator with the Assignee field to find issues where the Assignee was set to a specific user. https://support.atlassian.com/jira-software-cloud/docs/jql-operators/#WAS

That document is about linking Jira on-premise, not Jira Cloud. You need to be looking at this document and the additional documents to which it links. https://confluence.atlassian.com/enterprise/integrate-jira-software-cloud-with-server-dev-tools-bitbucket-bamboo-fisheye-crucible-1101925709.html

Hello @Kayna Welcome to the Atlassian community. Have you reviewed this document to see if any of the Limitations are affecting you? https://support.atlassian.com/organization-administration/docs/can-i-change-the-url-used-to-access-a-product/ Perhaps one of your products was on a Standard plan, or you had a trial of a…

Hello @Nate Dickinson Yes, you can use Automation for Jira to sum up the information in issues that are children of an Epic, and print that value in a comment or set a field in the Epic with that value. Take a look at this post…

Are you on a monthly subscription with credit card information stored in Atlassian Cloud for your subscription? Or are you on a subscription where you receive an invoice and pay the invoice? I think what happens with an expiring plugin may depend on the plugin itself. I recommend that you contact the plugin vendor directly…

Hello @Sandro Ferreira Welcome to the Atlassian community. It is possible to move information from one Jira Cloud site to another. Here is the home page for documentation on Cloud to Cloud migrations. https://support.atlassian.com/migration/docs/cloud-to-cloud-migration/

There are a small number of Project-level attributes you can access in a rule, apparently only for the issue that triggered the rule. Project Category is not one of them. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-projects/

Just because you think it should does not mean that it actually does. It appears that Jira has been designed so that the Field Names for some specific fields will not be shown in the cards, while for other fields you choose to display the corresponding Field Name will be displayed. I don't find any way for you to choose…

@Sebastian Lutter See Brant's original response, to which you have responded. In order to disable product suggestions, as a Jira administrator, please go to Cog icon > System > General configuration. At the bottom of the page, there is an option called Turn off product recommendations, so click on it and you will be…

Please confirm - you were able to make changes to the cards in this Team Managed project board? Or you made changes to cards on some other board? If you were able to make card changes to this or another Team Managed board, what fields did you add? Can you provide a screen image? It has never been possible to add fields to…

Hello @Arijit Mandal Thank you for that additional information. There currently is not any function that does what you want in a single query like you have described. As there can be many open/active Sprints across a Jira instance, how would you anticipate that Jira would determine which one you wanted to use in this…

Yes, I am aware that Atlassian has a Category field at the project level. That field is not in the Custom Fields list and would not be available for editing in Automation when you use the Edit Issue action.

It is possible that a Workflow Status property has been used to restrict who can edit the Epics when they are in particular statuses. Are the impacted Epics all in the same status?

Hello @Grimes, Corbin There is a Calendar view available for Company and Team Managed Work Management projects. Is that the Calendar view to which you refer? If so it is available for both Company and Team Managed projects but only for Business/Work Management types of projects. That view is not available for Software…

Hello @Michael S Sullivan Welcome to the Atlassian community. Based on your screen image I believe you are using a Team Managed project. You can confirm that by looking at the text at the bottom of the panel on the left when you are viewing the Backlog. If that is the case it is not currently possible to customize the…

Where did you get the idea to use the setError function? Looking at the API documentation for Scriptrunner Behaviors for Jira Cloud, that is not listed as an available function. https://docs.adaptavist.com/sr4jc/latest/features/behaviours/behaviours-api I found it listed in the document for Scriptrunner Behaviors for Jira…