Trudy P Claspill Community Champion

You have to write the script itself. Unfortunately there are not many examples of scripts. The documentation has only one example currently. https://docs.adaptavist.com/sr4jc/latest/features/behaviours/example-behaviour And documentation for the API used in the scripting.…

Hello @Aurélie Pilette There are a few apps that help you explore issue history in Jira Cloud. https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=issue%20history

Hello @Hizkeel Khan There is no longer a Behavior Fields section. It is replaced by the Behavior Scripts section. This is mentioned in the Release Notes for June 2023.

Hello @Testaccount Patrick Alexander Can you be more specific in what you mean by "hide"? Do you want to prevent the users from logging time against issues? Do you want to prevent the users from seeing the time logged against issues? Is this about the individual work log entries, or is it about the Original Estimate, Time…

Hello @abirami.murugan Welcome to the Atlassian community. As mentioned in the error message you will need to contact the administrator of your environment for assistance. If you don't know who that is try contacting the person who invited you to the system, or the person who told you to access the system, or the technical…

Hello @Jeff Young The following bug lists your error message. Does the scenario match your situation? https://jira.atlassian.com/browse/JSWCLOUD-25612

Are you working with a Team Managed project or Company Managed project?

I'm glad I could help you If your questions have been satisfactorily addressed please consider marking the Answer as Accepted to help other people find posts with validated solutions.

Hello @Joline Kaiser Welcome to the Atlassian community. What version of Confluence are you using? You should be able to see the version number at the bottom of the Confluence login screen.

Hello @Sven Have you checked the workflow that is used for that/those issue types in the affected projects? Check the Create transition in the workflow to see if it has a Post Function that is trying to set the 'Work category' field. You will have to be a Jira Administrator to check the workflow.

Hello @Berat Altunhan The referenced document has the steps for implementing hiding of the email signatures when the issue is viewed in the portal or in the Jira UI that your agents use. You must be a Jira site admin to hide email signatures. * Go to [Settings] > Products > Jira Service Management > Email requests * Under…

Hello @Kristian Pearse-Kelly Welcome to the Atlassian community. Just for clarity, can you confirm that you are talking about how emails create issues in Jira Service Management projects, vs. Jira Software projects? And can you confirm that you are using the native email handling functionality, not a third party app? Are…

Hello @Gal Fatal Changing the display name of a Locked field is generally not supported by native Jira functionality. You might be able to change the display name of the field using the Behaviours app from Adaptavist, but I'm not positive. That is the kind of thing the app does, but I'm not sure if it can do so for that…

Hello @NICKY Welcome to the Atlassian community. If it truly is a marketing email from Atlassian, there will be an option at the very bottom to unsubscribe from the emails. It is possible that it is not actually a marketing email, or that it is not actually from Atlassian. Can you paste an image of an example email you are…

Hello @Manju The default issue hierarchy has three levels Epic |-- standard level issue types (i.e. Story, Task, Bug) |-- subtask level issue types When you create a new issue type you can create it either at the standard level or at the subtask level. After creating the new issue type, if you want to use it in a project…

Jumping in... Hello @Martina In the image of the rule you appear to be trying to transition the parent issue to "Graduated". Looking at the parent issue OAO-86 in the UI, are you able to manually change it from its current status of "Confirmation" to "Graduated"? Sometimes a workflow is designed to allow only certain…

Hello @Tufan Topcu Welcome to the Atlassian community! That is a really good question. Generally if you select the Jira product the apps you find will be available to use on an instance that has either Jira Software or Jira Work Management or both installed. Jira Software is Jira Work Management plus additional…

Hello @Thelu Nagaraju Can you provide more information on exactly what you are trying to do? Do you want to be able to specify a color for each value you enter in the Labels field?

@sergeyt If you don't need full Organization Administration access then an existing Organization Admin or Site Admin can grant you either Jira Administrator access, Site Administrator access, or both.

Hello @Julie Sgroi Did you install only the Jira Software Product, or did you also separately install the Jira Work Management Product? If you installed both products, then a user can be granted access/license to just the Jira Work Management product. If you want them to also have access to Jira Software Product features,…

Hello @Sarah Lynch Welcome to the community. Is this a one time cloning to create exactly 100 copies of the issue? Or do you really need this issue created and due each day (weekdays only?) for the foreseeable future? Are you a Project Administrator for the project where the issue needs to be created? Or are you a Jira…

Hello @Bruno Xavier What aspects of the parameterization are you losing? There is a change request about retaining the selected columns: https://jira.atlassian.com/browse/JWMCLOUD-136 There is also a change request about retaining selected Filter options: https://jira.atlassian.com/browse/JWMCLOUD-127 Do those cover your…

Hello @Julia Warley Welcome to the Atlassian community. Are you trying to access a Jira Cloud instance or a Jira Server/DC instance? If your URL is like the following then you are accessing Jira Cloud: https://<something>.atlassian.net What error are you getting when you try to sign in?

Hello @Martina Welcome to the Atlassian community. Can you provide screen images that show the complete automation rule and also show us the details of the Audit Log for execution of the rule? Can you walk us through the scenario step by step? Are you not getting the result you expect, or do you need help enhancing your…

Hello @Swati Verma Do you have permission to create Automation Rules? Have you tried to construct the automation rule? Can you show us what you have so far and let us know where you need assistance? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ If you want to update issues that already exist…

Hello @Brian Duimstra I see the Reporter field on my Company Managed Software project Create Issue screen. The field is in the Field Configuration and in the Screen definition, and the Modify Reporter permission is granted. Has the Modify Reporter permission been granted in the Permission Scheme for the project?

Hello @Tom Leser Welcome to the Atlassian community. Is the user to be added one who has already been granted access to your Site and to your Jira Product? If so, then your Project Admin can navigate to the Project Settings and select People and add a user to the project there. If the user has not already been granted…

Once again I'm learning something new! It looks like there is the concept of a billing administrator who is not an Org or Site admin. I don't have an environment where I can actually test this out. https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-billing-address/ If this does work, then please…

That depends on the solution you select. If you choose Watchtower I would recommend that you set up your own Jira instance where you install Watchtower and create boards that pull data from the client sources. To connect from your instance to the client instance you will have to generate a Person Access Token on the…

Hello @Carlos A. Reyes Please start a new Question for your scenario and tell us what problem you are trying to solve, what fields you are trying to enable, and for what type of issue you are trying to enable those fields. If this post or my answer on it is relevant to your scenario, include a link to this post and explain…