Trudy P Claspill Community Champion

Hello @Praveen K L Welcome to the Atlassian community. Can you describe your scenario in more detail? How are you trying to integrate your database and Jira? What is the flow of events that would lead to an issue being created in Jira?

Hello @Katie Taylor Welcome to the Atlassian community. What exactly happens when you (or the other user) try to access the board? Do you get an error message? Have you confirmed that the same URL is being used by the people who can and the people who cannot access the board? Can you (or the other user) access the…

Hello @Josefina Biscailuz Welcome to the Atlassian community. Yes, you can do that with Automation Rules. https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ In your Business project you would create a rule. In that rule you would have a Trigger of Issue Created, followed by an Action to Create Issue.

Hello @Gregory Kremer Speaking as just another user of the product, not a member of the Atlassian team... 1. Have you reached out to Atlassian Support to discuss the problems you are encountering? 2. What exactly are the "large number of problems" that you feel the change has introduced? 3. What is the scenario where you…

Se você passar o mouse sobre este ícone, que mensagem receberá? O contato de cobrança das suas assinaturas recebeu alguma mensagem relacionada a isso? Até o momento, não consegui encontrar nenhuma informação sobre sua situação específica em que aplicativos de terceiros são exibidos como suspensos pelo produto Jira. O único…

@michael_rarela You may want to take a look at this article: https://www.atlassian.com/agile/project-management/estimation Agile methodology does not include the concept of different types of "points" based on the type of issue. Points are a way to estimate relative effort for a work item. That type of estimation is…

Hello @Karen Bottai Can you please provide a screen image showing your rule and show the details of each component?

Instead of using Matches JQL condition use the Advanced Compare condition. Where I used "Custom Short Text" replace that with the name of your field. If you want to not select the current incident then change your Lookup Issues JQL to exclude the issue that triggered the rule. reporter = {{issue.reporter}} and issue !=…

Glad to help. If my response has helped you solve your problem please consider clicking the Accept Answer button for it.

Hello @Stefanie Seiler You can change the Swimlanes setting for the board to use Projects and then the issues will be grouped by the project to which they belong.

Os aplicativos BigGantt e Swanly afirmam que são gratuitos para até 10 usuários, de acordo com suas listagens no mercado. Você sempre teve menos de 10 usuários? Você pagou para licenciar esses aplicativos em algum momento? Quantos usuários a página Faturamento mostra que você tem para cada um desses aplicativos? Você pode…

@Sohail Alam 's question is being addressed in this post: https://community.atlassian.com/t5/Jira-questions/Can-we-create-automation-rule-for-Release-notes-after-the-Sprint/qaq-p/2481856

Hello @Sohail Alam What were you expecting that rule to do? The way you have it constructed it will do the following: * When a version is released * Check that none of the issues fixed in the version have the Fix Version set to the Released version * And if that is true, then send email The second step does not make any…

Hola @Soporte , Bienvenido a la comunidad Atlassian. En lugar de usar [0], intente usar ".first" para obtener el primer problema en el conjunto de resultados. Tampoco es necesario incluir ".fields". {{lookupIssues.first.Id Client}} Además, para su condición, le recomiendo que utilice la palabra clave "EMPTY".…

Hola @Elizabeth Pereira , Confluence Cloud no tiene una función nativa para copiar un espacio completo y todo su contenido. Hay una solicitud de cambio para eso aquí: https://jira.atlassian.com/browse/CONFCLOUD-3191 Hay aplicaciones de terceros que puede agregar y que brindarán funciones para copiar un espacio. Algunos de…

Hello @Karen Bottai Can you show us the details of your rule? Do you have a JQL specified in the trigger? When you use a Schedule trigger and specify a JQL in that trigger, the remaining actions in the rule will be executed once for every issue found the the JQL in the trigger. To prevent that you need to not have a JQL…

Hello @Christopher Moriarty The Bulk Change feature in Jira Cloud does not let you bulk change links. You might be able to work something out with an Automation Rule, but I have not tried to work out the details. I have not done a cloud-to-cloud migration, but when I have done dc-to-cloud migrations the Atlassian support…

Hello @jenseilertsen I think this is the same topic as discussed in this June 2023 post: https://community.atlassian.com/t5/Jira-Software-questions/How-do-I-restirct-the-child-issues-an-issue-type-can-have-for-a/qaq-p/2398617 The short answer then was no, it is not possible to limit the issue types that will display when…

Hello @Adrian Guerra Welcome to the Atlassian community. Have you tried using another browser application? Have you tried using a Chrome Incognito window? Have you tried clearing your Chrome cache/history?

Hello @Maja Zuchowska As per the documentation for the Created field search, it doesn't support specifying a time period of a month or a year. https://support.atlassian.com/jira-software-cloud/docs/jql-fields/#Created You could instead use -60d for 2 months, or -8w. Another alternative, if you want your criteria to be…

The following Solved post is on the topic of automatically emailing Release Notes when a version is Released, with an answer from @Bill Sheboy . I think that solution might also work for you.…

Hello @Sohail Alam To what functionality are you referring when you say "Release notes"? What exactly are you trying to accomplish?

Hola @Ailen Agustina Correa , Bienvenido a la comunidad Atlassian. Se mostrará un sprint en un tablero cuando se cumpla cualquiera de estas condiciones: 1. El Sprint fue creado en ese tablero. 2. El Sprint contiene un tema que está dentro del alcance de la junta. Supongamos que tiene dos tableros para un proyecto y los…

Hello @NIKHU Welcome to the Atlassian community. How did you determine that a random time is being added to the data in the database? If the Start date and End date fields are presenting only a Calendar for selecting a value, then they are Date Picker fields and the time information is irrelevant.

Hello @Observatório da Indústria Welcome to the Atlassian community. Are you able to access Jira itself, or is that also suspended? If your Jira Cloud site has been suspended, your billing contacts should have received information prior to its suspension. If you were using the Free version then it is possible that you went…

Hello @Venkata Welcome to the Atlassian community. Are all users getting the same error? Have you tried checking the items mentioned in the error message? Have you engaged with your internal support team that supports the networking infrastructure for your company? Is your Jira Data Center system on a cloud hosted server,…

Hello @Amitee Chang Welcome to the Atlassian community. Are you wanting the text to display in the Description field when a user is in the process of creating the issue - in the Create Issue dialog? Automation rules can't be used to prepopulate fields in the Create Issue dialog. Automation rules are triggered in reaction…

Hello @Hubert S. Welcome to the Atlassian community. Were your invitations to these sites for the same email/account or different emails/accounts? Are you logged in the "xxx" at the same time you are trying to get to "yyy"? If you go to https://start.atlassian.com and login, and click on Show all products, do you see both…

Hello @rose ABBL Welcome to the Atlassian community. JQL does not provide summary data. It provides a list of matching issues. You have to use another tool to summarize data from the issues in the list. For count of issues based on status you can use the Two Dimensional Filter Statistic Gadget, making Status one of the…

The chart will include all the estimation and tracking data for the standard level issues in your board. The chart can't include information that is not present. If you don't provide any estimate or work tracking data for the bugs, then they will not be included in the chart. One of the options for the burndown chart is…