Trudy P Claspill Community Champion

Hello @David Ortiz Bollain Welcome to the Atlassian community. The documentation you are referencing is for Jira Server/Data Center, not Jira Cloud. You can tell this by the use of "jiraportfolioserver" in the URL and the activation of the "Data Center and Server" button in the upper right. Refer instead to this…

Hello @David Terrano Are you trying to make the Epics children of the Features? According to this documentation, while Advanced Roadmaps can now include Team Managed projects, it does not appear that Team Managed projects can make use of extending the issue hierarchy above the Epic level.…

Hello @Laure_Tessaro Are you trying to fill in the Epic Link field in an issue that is itself an Epic? If so, that will not work. Can you provide a screen image of a different issue type, like a Story or a Task, where you are trying to fill in the Epic link field and are not getting a list of possible matching Epics?

How exactly do you know that a given user "belongs" to a project?

Hello @Hector Vazquez Can you provide some examples of the answers you are receiving?

Hello @[deleted] Welcome to the Atlassian community. Can you provide a link to the documents you are referencing? And can you provide a screen image of the options you see? The Team Calendars feature is only available in the Premium and Enterprise Confluence Cloud subscriptions, I believe. The tags on your post indicate…

Hello @Mimi Peters No, that is not possible with native Jira functionality. There is no Permission available in projects for that. Users can either edit only their own comments, or any comment.

Hello @Adrian Bass Based on your image you are working with a Jira Work Management project. That is a project type that is available with the Jira Work Management product and the Jira Software product, but not with the Jira Service Management project. The Category values in Jira Work Management projects are…

Hello @Deryl Coe Welcome to the Atlassian community. The grouping that you are attempting is not available with native Jira functionality. It might be possible with a third party app/plug-in. Are you will to consider that? If so, are you using Jira Server, Jira Data Center, or Jira Cloud?

Hello @Kayleen Cucugliello 1a. How do you know that any given story is "in progress"? Is that based on the Status of the story? What if more than one child story of an Epic is in progress. 1b. How do you determine if a story is "on time"? 1c. How do you determine if there is a blocker for a story? Are you using issue…

Hello @[deleted] Welcome to the Atlassian community. How would Jira be able to identify that a ticket is being assigned to a cross-team member? When is the ticket assigned to a cross-team member? Does that only happen during the creation of the issue, or might it happen after the issue has been created? There might be a…

Hello @Neha Welcome to the Atlassian community. @Kumaravel C 's answer is not entirely correct. First, the level of permissions needed depend on whether you are working with a Team Managed project or a Company Managed project. For a Team Managed project the Project Administrator has the ability to add more statuses by…

Hello @Jason Liu No, the Automation for Jira feature cannot be used to replace all the functionality available from the JSU plug-in. The Automation for Jira function cannot be used directly within workflows to create Conditions or Validators. It can be used to replicate some Post Functions.

Hello @Laure_Tessaro Looking at the second image (fields in the Epic issue type layout) and the third image (an Epic issue where you appear to have typed "FY" into the Epic Link field), I believe you have a misunderstanding about the use of Epics. The issue hierarchy in Jira is Epic |-- standard level issues - i.e. Story,…

You will have to use the More Options option to edit the Parent field of the new issue to set it to the issue key of the parent epic.

Hello @Kara Nadarajah Have you reviewed the information about Days In Column available here? https://support.atlassian.com/jira-software-cloud/docs/customize-cards/#Using-days-in-column

Hello @Osama Al-Areky Welcome to the Atlassian community. Are you working with epics in a Team Managed project or a Company Managed project? The issue type Sub-task (or Subtask) is not intended to be created under an Epic. The issue hierarchy is: Epics |-- standard level issue types - i.e. Story, Task, Bug |-- subtask…

Hello @Dee Boulahanis I notice you said: "but when I select download for Cloud (not server) it says it does not exist. " The Cloud Migration Assistant apps are not intended to be installed on the Cloud applications. Their purpose is to help with the migration of content from an on-premise instance of the product (i.e.…

Hello @Pedro Correia Welcome to the Atlassian community. What exactly do you want in you Epic Status Report? Are the recipients of the report licensed users of your Jira system with access to the issues that would be included in the report? What is the criteria you want to use to select what will be included in your…

Olá @Felipe Nicolau Ferreira , Bem-vindo à comunidade Atlassian. O Jira não inclui nativamente a capacidade de gerar relatórios de tempo registrado durante um período especificado nem para um usuário especificado. Para obter esse tipo de relatório, você precisará usar um aplicativo de terceiros. Existem vários disponíveis…

Hello @Mario Amaya Welcome to the Atlassian community. The answer is a qualified Yes. You can use Automation Rules to Clone an issue and specify a different destination project and issue type. However, due to differences between projects the new issue may not have all the information of the source issue. There are also…

Hello @Allison Reece Are you working with a Team Managed project or a Company Managed project? Are you working with a Software Project or a Business/Work Management project? Both those questions can be answered by looking up you project on the Projects > View All Projects page and checking the Type column. If you are using…

Hello @Ravi There are many factors to consider when deciding between a single shared project and multiple projects. * What are your cross-team/project reporting needs? * Will all teams use the same Issue Types to manage their work? * Will all teams use the same workflow for the issue (i.e. transitioning items from To Do,…

Hello @Laure_Tessaro Welcome to the Atlassian community. Can you provide screen images to show us the Epic you have created and what happens when you are trying to enter that Epic's issue key in the Epic Link field?

Glad to help. If your question has been satisfactorily addressed, please consider clicking the Accept Answer button.

Hello @Ellen Sundh Welcome to the Atlassian community. Usually when you want to temporarily limit the issues shown on a board you would use a Quick Filter as @Fabio Racobaldo _Catworkx_ suggested. However there is not a native JQL statement for getting a set of child issues based on the status of the parent Epic. You would…

Hello @Melisa Collett Welcome to the Atlassian community. Check the workflow associated with that new issue type to see if there is a Post Function on the Create transition that is clearing the field. Check if an Automation Rule is running against the issue after it is created. When viewing the issue you can expand the…

My colleagues recently discovered the same problem with JCMA 1.10.0 and reported it to the Cloud Migration Managers through their migration support tickets.

Hello @Martina Bassi Are M and D connected using issue linking, with the "duplicates/is duplicate of" relationship? Are the issues in the same project? Are they the same issue type? Do they use the same workflow? It is possible to use an Automation Rule to update the status of a linked issue. The basic structure would be…

Hello @Saipavan Telukuntla Do you receive other notifications from Jira? Do other users of your Jira system receive notifications? Have you worked with your Jira Administrators to confirm that the Notifications are configured such that you should be receiving notifications for those events? Are you using Jira Cloud of Jira…