Trudy P Claspill Community Champion

Hello @Ralph Casafrancisco If you create the same type of issue in the same project manually through the UI, do you see the option to add a Linked Issue in the Create Issue dialog? The Linked Issues field has to be available in the Create Issue dialog for that issue type in that project in order for you to be able to set…

I have not found any third party apps for Jira self-hosted that will copy boards to another project and adjust the filter for the board, but I may be missing something.

Glad I could help! Make sure you look at the documentation that matches your hosting type. If your Jira URL is https://something.atlassian.net then you are using Jira Cloud. Otherwise you are using Jira Server or Data Center.

I'm glad I could help. If your questions have been answered and your problems solved by my responses, please consider clicking on the Accept Answer button.

I don't know for sure that this would work, but you might try adding a condition to compare the formated Created date of the comment to your Publication Date field. I have not tested this to see what it would do if the Publication Date was empty.

Hello @Sofie Palacios Welcome to the Atlassian community. date field > startOfDay() and date field <= startOfDay(7d) You didn't say if you are using Jira Data Center or Jira Cloud, but both have extensive documentation on how to create filters, include details about functions for comparing date fields to relative date…

Hello @Vijay dumpala Does the destination Jira instance already have projects on it, or is it a new Jira instance with no data? Did you use the CSV import available to Jira Administrators through the System Settings screens, or the one available to non-administrator users? To migrate attachments through the CSV import…

Hello @Dexter de Vera The Completed tickets are based on the issues in the column farthest to the right on your board, regardless of what Statuses you have mapped to that column. If you map the Review status to the column farthest to the right, then the Velocity chart will consider those issues Completed. Note though, that…

Yes, that is true. My suggested fix is incorrect. Just adding an Edit action directly in that branch would Edit the issue selected by the branch, not the newly created issue. What field are you trying to Edit in the newly created issue? Many issue fields can be set directly during the Create Issue process. Perhaps you can…

On the Rule Details page there is a field to specify the rule Actor. An example of this page is shown below. What do you have specified in that field? Is that user a member of the roles that are permitted to execute the transition?

Hola @Claudia González , No sé si se puede hacer con Deep Clone para Jira, pero desde la página de Global Automation puedes copiar una regla. Después de copiar la regla, deberá modificarla para que se ajuste al proyecto de destino. Es posible que también necesite cambiar pasos individuales en la regla para alinearlos con…

Hello @Razin Rangara Welcome to the Atlassian community. Can you show us an image of Test1101 showing how the Bugs are linked to it? Do they show in the Linked Issue section? Only issues from that section will show in the Linked Issues column in the filter output.

Hello @Jennifer Conway Welcome to the Atlassian community. First can you tell us are you working with a Jira Software, Work Management, or Service Management project? You can find that information on the Projects > View All Projects page in the Type column. I ask this because I am unclear about who you are referring to…

Hello @Carlos Palma Welcome to the Atlassian community. Are you successful in logging in to Atlassian Cloud itself? https://start.atlassian.com From there can you access your Confluence Cloud instance? Is any user able to login to Confluence? Are your Organization Admins able to access your Confluence instance?

Hello @Calvin Please show us the full automation rule you have created and the details of the Send Email action. Some errors may be caused by the context in which a step is executing. Or, you may have an incorrect smart value in the To field for your Send Email action.

Hello @Bastien Delourmel _FMX_ I suspect that your problem is due to Branches being executed in parallel, not sequentially. https://confluence.atlassian.com/jirakb/in-the-automation-parallel-execution-of-the-branches-to-main-thread-can-produce-incorrect-unexpected-outcome-1115147731.html Your branch to iterate over the…

Do you have Conditions applied to those that transition in those workflows that limits who can execute that transition? If so, is the Actor specified in the Rule Details authorized to make that transition?

Yes, Product Discovery is a new application. Refer to: https://www.atlassian.com/software/jira/product-discovery

Jira does not have a native capability for that. I've not found an app in the Atlassian Marketplace that will do that, but searching the Marketplace for "text message". The only content I have found so far related to this topic is this post from 2017.…

Olá @Danielle Weiss , O gadget exibirá informações apenas sobre os problemas criados no período correspondente ao filtro ou projeto selecionado na configuração do gadget. Ele mostrará os problemas em barras com base na data em que foram criados. As barras ficarão vermelhas para cada problema não resolvido no momento e…

Hello @Mounia Kazi Aoul Welcome to the Atlassian community. If you go to the Projects > View All Projects page, what information is shown in the Type column for your new project? The types of issues available depend on the type of project you created and the steps you executed during the project creation process. Also, are…

Can you show us the Workflow diagrams for the two issue types? I want to see if there is a valid transition between "To Be Analysed" and "Accepted" for both issue types. Is this rule scoped for a single project or multiple projects?

I'm glad I could help. If my response helped you solve your issue, please consider clicking on the Accept Answer button. Though it looks like your latest response may be from a different account, and only the original author of the post (or a Community Leader) can mark an answer as accepted.

@Swaroop Kumar Sorry, I was in a hurry with that response, and now realize it was incomplete. I think you will have to actually set up a separate rule against the destination project to set the Request Type in the newly created issue. I tried the below to edit the request type for the issue created by cloning within the…

Hola @Juan José Fuentealba , Puede cambiar la posición del campo a través del Diseño del problema. Referirse a: https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-layout/ --- Hello, You can change the position of the field through the Issue Layout. Refer to:…

Hello @Flavie Henry Please show us the complete automation rule you have constructed. Also show us the complete details of the Audit Log entry for execution of the rule.

Did you update the Screen associated with the Create Operation in the Screen Scheme used for the specified issue types in the Issue Type Screen Scheme associated with the project? Besides simply creating the new custom fields, you have to update the screens associated with the issue type.

Hello @badr The board that is automatically created with a Work Management project will automatically hide tickets that have been in the done column for more than 14 days. That is not a configurable setting. Work Management project boards do not currently have the capability for custom Quick Filters based on JQL (as is…

Hello @Abhijeet Ghosh Welcome to the Atlassian community. Can you please provide images of the sprint report and the history of the issue?

Hello @Sanjivani Wayal Whenever asking for help with an Automation that is running but not providing the expected results it is helpful to us if you also provide the details available in the Audit Log for the execution of the rule. Using the For Each Parent branch will try to look for the issue designated as the parent.…