Trudy P Claspill Community Champion

Hello @Scottie Tang Welcome to the Atlassian community. Are the users in your self-hosted Jira managed through an Internal User Directory or through connection to an external user directory like MS Active Directory? For the users that you don't want to be licensed in Cloud, do they show in your self-hosted Jira as…

And here is a link to the change request to add the option to specify the Team field within Notifications. https://jira.atlassian.com/browse/JSWCLOUD-23151 Also, a similar question was asked in this post, and a responder suggested some alternatives to try.…

You could obscure all the information except the issue keys to protect confidentiality. Any issues shown in the Linked Issues section of an issue should show in the Linked Issues field in the filter results, assuming that is the built in Linked Fields "field" being shown in the filter results and not some other custom…

@Csaba Reinhardt Thank you for pointing out that I left out some details for step 3. I failed to add the details that the user would need to be added to it, and that group added to the Product Access configuration to grant the user access to the product.

Can you provide screen images showing an actual issue and the actual output from the filter?

Would you please share your solution, so that other community members can learn from your experience?

Are both projects Company Managed projects? If so check if the field is present in the Field Configurations used by the issue types being created. While both projects may not have the field on the screens, the one resulting in No Actions Performed may have the field in its Field Configuration. That would enable the rule to…

Hello @Ankush Das Disclaimer: I have not worked with the ScriptRunner Fragment feature. Reviewing the ScriptRunner documentation on Script Fragments: https://docs.adaptavist.com/sr4jc/latest/features/script-fragments ... I see a link to a YouTube video that demonstrates adding a button.…

Hello @백재현/DevOps Can you describe each step of your rule, or provide screen images (in English)? Additionally can you provide the complete details of the rule execution Audit Log (in English)? In order to give you advice we need to know which step is producing the error. We also need to understand the context in which…

@Alex Müller The only people that will see your response/question in this thread are the people who are watching the post, the author, and the people who have already responded. To get your question seen by a wider audience, and considering that the original thread is three years old, you should start a new Question post.…

Please show us your full automation rule. We can offer better advice when we have the complete context of your rule.

Hello @Camon Jie Welcome to the Atlassian community. Can you show us the complete automation rule you have so far? issue not in openSprints() ...will tell you if the current issue is not in an open/Active sprint at the current time.

Hello @Paul Seekins I don't see the issuelinks attribute listed under the smart values accessible through the issue object in the documentation for Jira Cloud Automation. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/ Can you show us the full automation rule? There may be another way to get…

Hello @Susheela_Kushwaha Based on the information you provided it appears you are using Adaptavist ScriptRunner for the issuesInEpics JQL function. It is a known issue in ScriptRunner that if you rename the Epic issue type to something other than simply "Epic" then the issuesInEpics function does not work. Upvote the issue…

Let me see if I understand the intentions of your rule. First, you are trying to create one rule that can be run for all types of issues that might be created. You use If-Else blocks to determine what type of issue creation triggered the rule, and then update the current issue. The first issue type you handle is the…

You are welcome. I'm glad I could help you achieve a better understanding of this topic.

Hello @Kayleen Cucugliello Let us back up for a moment. What problem are you trying to solve by copying data from an In Progress child story to its parent Epic? I asked you what data specifically you wanted to copy and you said 2. The dates in the story Which date fields specifically do you want from the Story? Which date…

On the Backlog screen for a Scrum board the issues are organized into lists. There will be a list for each Active sprint showing the issues assigned to that sprint. There will be a list for each Future sprint showing the issues assigned to that sprint. And there will be a list named "Backlog" for all the issue that are not…

The issues are expected to move through the columns from left to right. The first status that your issues are set to when they are created should be mapped to the column farthest to the left. The last status your issues will be set to when the work is completed should be mapped to the column farthest to the right. In Jira…

For a Team Managed project it is not currently possible to have a field in the Details section that allows you to specify the parent Epic for an issue. The ways to connect an existing issue to an Epic are * use the Add To Epic option I mentioned previously * If you have the Backlog screen enabled and have the Epics panel…

I am not a Trello user but I found this comment elsewhere: "have you tried contacting support from here? https://support.atlassian.com/trello/ "There's an option at the bottom that lets you request support without logging in, which should work in your situation."

Given that you are using a Team Managed project it seems that at this time there is not a solution to your need. You could consider creating a Company Managed project and moving your issues to that, and then modify the workflow for that Company Managed project to require an attachment through the Validators of the Create…

Hello @이철한 - Chulhan Lee Welcome to the Atlassian community. I am not sure if I understand your situation. With a Team Managed project you must specify that it uses Sprints or does not use Sprints based on enabling or disabling that feature in the Project Settings > Features area. That is the option shown at the bottom of…

@Tariq Regarding your question about the "Epic" field you found, there is not a native field from Jira named simply "Epic". I suspect that is some sort of custom field that your administrator has added to your screen, and is not actually a selection list for specifying a parent Epic for the issue. Can you tell us if you…

Hello @Ayush Ghuliani Since this Question already has an accepted answer I recommend that you start a new Question to get assistance. Only the people who have authored, responded to, or watch this Question will have seen your request for additional help. If you start a new Question post, more community members will see it.…

Hello Calvin, It would be helpful if we could get a screen image of the rule so that we can see exactly what is actually used in the actions, in case there is a typographical error that did not get recreated when you typed the text above. Can you show us the Audit Log rule execution details for an execution when you got…

Hello @José Carlos De Oliveira Escalona I have not worked with Product Discovery at all, so I don't have an answer for that. Since that was not mentioned in your post originally, I recommend that you start a new Question about showing Product Discovery information within a Jira Software Company Managed project. Also, there…

Hello @chris.grom I think you could use a Scheduled trigger to run a rule periodically, then use the Branch "For each CQL" to select the blogs you want to delete, and then use the Delete Blog action within the branch.

Hello @John Paz Welcome to the Atlassian community. According to a comment on the Confluence article A Refreshed Space Directory for Confluence Cloud the "Communal" filter functions the same as the previous "Site" filter to show non-personal spaces.

Hello @Jonathan Mahan Welcome to the Atlassian community. None of the Jira products (Work Management, Software, Service Management) support customizing the positioning of data elements on the cards shown on the boards. It is not currently possible to add the Description field to the card in Work Management projects, and I…