Trudy P Claspill Community Champion

There is not a max limit on the number of tickets in a sprint. Are you able to access boards for other projects? If you can then the problem is specific to this project, and we will propose ways to debug that. However, if you are not able to access the Boards functionality in any Software project, then it is possible that…

Have you confirmed that you have been granted product access for the Jira Software product? That would be found in the https://admin.atlassian.com interface. Are you able to access boards for other projects? Can you show us a screen image of what you see?

Hello @AnnY Welcome to the Atlassian community. Unfortunately it is not possible to do that currently. There is a change request about it to which you can add your vote/comments: https://jira.atlassian.com/browse/JSWCLOUD-17758

Hello @Bibiana What type of project are you using? You can see that information in the Type column when you go to the "View all projects" page under the Projects menu. Are you using a Scrum board or a Kanban board? If your board is set up to use Story Points as the Estimation statistic, then the value you have added to the…

If there are any agile boards associated with the project should display in the navigation panel on the left. If there is only one board associated with the project, it should display automatically when you navigate to that project. If there is more than one board, then there should be a selection list for the boards. This…

Hello @Dallas Devam Are you working with a Team Managed project or a Company Managed project? That information will show at the bottom of the panel on the left? Can you confirm that you are viewing a Scrum board? If you are then you should see a "Backlog" option in the panel on the left and either a "Board" option or an…

Hello @Jimmy Kim In Jira, subtasks are not attributed to sprints individually. They move with their parent issue into and out of sprints. If you assign the parent issue to a sprint, then all of its subtasks go with it. If that doesn't suit your need, can you explain more about your use case and what you are trying to…

Hello @Thaigo Pereira Araujo Welcome to the Atlassian community. You could do that with Automation Rules. I think a Lookup Table would be the best option in this case, for getting the weight value based on the value selected in the field. Are you familiar with constructing Automation Rules? Note there are limits on the…

Hola @m.a.gonzalez.calero , ¿A quién desea que se envíe la notificación? ¿Qué información desea que incluya la notificación? ¿Es esto para un proyecto administrado por la empresa o un proyecto administrado por el equipo? Para un proyecto administrado por la empresa, puede usar la función de publicación para "Activar…

Hello @SrinivasaRao Nseit Ltd You could do that with an Automation Rule. Set up an Automation rule to run when a Story is created, and in that rule modify the Story summary to add the parent Epic Summary to it. Here is one post that describes a similar task, but references the Epic Name field rather than the Epic Summary…

Hello @j.reed Do you want to never show the subtasks in the backlog, or only not show them when you are filtering by Assignee? You might want to also post this feedback/question on the article about the enhancement to show subtasks on the backlog. I see that the article author is responding to comments and questions about…

Hello @Abhishek Shaw Welcome to the Atlassian community. As shown in messages in both images the Epic Link field is being replaced by a field named Parent, and you should start using "Parent" where you previously used "Epic Link". More information about this enhancement can be found in the following pages:…

Hola @Marcelo Gracia Bienvenido a la comunidad Atlassian. Eliminar tareas completadas de Jira es una muy mala práctica. Cuando esos datos se eliminan, se eliminan permanentemente. No podrás recuperarlo más tarde. ¿Puede contarnos más sobre por qué desea eliminar los problemas? Quizás podamos ofrecer una alternativa que no…

Hello @Berat Altunhan Based on a Google search for "migrate redmine to jira" there does not appear to currently be an app for that. It looks like CSV export/import is the method available at this time. You may find this article written by one of my Praecipio colleagues helpful. How to migrate from Redmine to Jira

What is considered "easier" depends on what you ultimately need to accomplish. Do the teams need to use the same type of project configuration (issue types, fields, screens, workflows)? Do members of each team sometimes work on other teams' tasks? Or do you need to prevent each team from seeing the other teams' tasks? Do…

Hello @DLeo If you would like some help with the rule you created for to apply to when an Epic gets created, please post a copy of it here, post the information from the Audit Log for that rule's execution, and tell us how it was not doing what you wanted.

No entiendo a qué te refieres con establecer un campo como obligatorio solo para una pantalla en lugar de afectar todo el flujo de trabajo. El término "flujo de trabajo" se refiere a la configuración que establece los valores de estado a los que se puede establecer un problema y cómo se permite que un problema cambie de un…

Hello @Oluwaseun Adedeji I'm not sure that I understand what change you are trying to make when you say you want transitions like this: To do-> In dev-Blocked-Rejected In Dev -> Blocked-Rejected-In Rev-Dev Etc The workflow that you showed us is designed so that an issue in any status can transition to any other status. Is…

Hello @Don Hames I don't have any special insights into what Atlassian was thinking when they set the limits. I'm not aware of any way to get the limits changed, but you could open a support ticket directly with Atlassian to ask that question: https://support.atlassian.com/contact/#/ If my response helped you solve your…

Thank you for that additional information. You mentioned that you want to "connect" the Work Management project to the Software project. Can you expand on what you want to accomplish with that? What functionality are you wanting that connection to give you, in either the Work Management project or the Software project?

Hello @IABLE With what type of project are you working? You can get that information from the Type column on the View All Projects page under the Projects menu. Can you clarify if the type of issue you are trying to move is actually a Sub-task issue type, or is it a standard issue type? "Sub-task" has a specific meaning in…

There are several things to unpack here. 1. These appear to be sprints that were never started rather than sprints that were previously completed. I say this because of the presence of the "Start Sprint" buttons. The buttons are disabled because the sprints are empty. If you added an issue to the sprint I bet the buttons…

Hello @techsupport Is this a one time need or do you expect to need to do this repeatedly? If you expect to do this repeatedly, I recommend that you consider having a separate issue type for this type of work. You could then have a custom workflow for that type of issue. In that workflow you would set Workflow Properties…

Hello @Meer Mansubdar I am unclear how the HTML rendering of the Description field relates to hiding the Comment field on a workflow transition screen. Can you expand on that? As per this documentation, HTML rendering is not an option for the Description field. The options are Wiki Style and Default Text.…

Hello @TI - Administrador Welcome to the Atlassian community. Are these four subsections already using Jira and using separate projects in Jira? Or are you interested in starting to use Jira and wondering about how to set it up for these four subsections?

Thank you for the correction @Matthias Gaiser _K15t_ ! I knew Atlassian was working on support for custom domains, but had not reviewed recent documentation. I did not realize they had changed the implementation plan to allow something other than atlassian.net. I think originally the an allowed customization of only the…

Correct. You would need to use the cross-project release functionality available with the Advanced Roadmaps feature, which is part of the Premium Subscription plan. You could potentially create identically named releases in each project, but those would be separate releases from Jira's perspective. Built-in Release based…

Please show us the configuration of the Post Function including the pre-condition. Also please show us the workflow diagram.

That portion of the query doesn't include a criteria to check that the current priority of the issue is Critical or Fire. It is retrieving issues that have changed priority as you specified, but that change could have happened at any time. It is not necessarily the last change that happen. After being changed as you…

Based on the following documentation for JSU, it seems that you should be able to define a Pre-condition for that Post Function to check if the custom field is empty. https://beecom-products.atlassian.net/wiki/spaces/JSUCLOUD/pages/27801978/Preconditions+for+Post+Functions