Trudy P Claspill Community Champion

Olá @Barbara Martins , Você está trabalhando com um projeto gerenciado por equipe ou gerenciado pela empresa? Essas informações serão exibidas na parte inferior do painel à esquerda quando você estiver visualizando o projeto. A Epic já existe? A tarefa já existe? --- Hello, Are you working with a Team Managed project or a…

Hello @Gueroihi Anas If you have direct access to the database you could query the data directly in the searchrequest table. If a custom field id is used in a filter rather than the field name, in the filter you will see cf[#####] So you could execute a database query like this (postgres) select * from searchrequest where…

Hello @Eran Ben Ari Can you expand more on the issue you are facing? the issue of the parent field not showing many epic in the suggested results list? I assume that you are working with issues in a Company Managed project, as the Parent field can't be added to the Context section of issues in a Team Managed project. What…

Hello @Gabriel Vinícius Welcome to the Atlassian community. Have you confirmed the number of licensed users for your product? If you go to https://admin.atlassian.com and click on the Overview tab it should show you all your products and the number of licensed users for each one. You may have only 5 people currently using…

I would also recommend that you add a Condition after the Lookup to confirm that the Lookup returned results, and only edit the field in the epin if it did. You can used and advanced compare to compare {{lookupIssues.size}} >0 to confirm that the results set contains one or more issues.

Your Jira Admins can open a support case with Atlassian to find out if your email has been blacklisted and get that fixed if necessary.

Hello @Amina Begum Welcome to the Atlassian community. Note also that the document you referenced is for self-hosted Jira, as evidenced by button 1 being activated rather than button 2. Here is the comparable document for Jira Cloud: https://support.atlassian.com/jira-software-cloud/docs/organize-work-with-components/

Adding to this, the above query would get you an issue that is currently in that status now, and was in that status more than 7 days ago, but it doesn't ensure that the issue stayed in that status for those 7 days. If you want to ensure the status has not been changed for the past 7 days you would need to do this: status =…

Hello @Sim Borodach Welcome to the Atlassian community. You mentioned "List view" which is a feature of only the Work Management projects. When you are viewing the project with the problem do you see something like this at the top of the screen? If you do, that is a Work Management project. And if so, when you say you see…

Hello @Brett Andrews Welcome to the Atlassian community. You said the rule is not working. In what way exactly is it not working? The log indicates the Epic is being edited. Are the fields not getting updated as you expect? If they are getting updated in some way that doesn't match your expectations, exactly what update is…

Hello @Caio Satyro Garcia Welcome to the Atlassian community. Have you first worked with your Jira administrators to confirm that the Notification configurations set, and you group/role membership is set, and issue events are occurring in such a way that you should be receiving notifications? Administrators can use the…

I should add that Atlassian has changed the packaging model for Automation, and changed how rules are counted against monthly execution limits. If you are going to add Automation Rules for this scenario you should review your current rule usage and the packaging model and your expectations for how often you thing these new…

Hello @christopher.branaman @Jehan Bhathena provided information about a version of a rule that could work for you. I want to address why what you have did not work. To really explain why they didn't work though, I need to know in what way exactly do each of these not work? Without that information I can point out some…

Hola @Anahí Luque Bienvenido a la comunidad Atlassian. Me ocuparé primero del punto 1. Dijiste que los problemas que migraste ya están en un sprint antes de transferirlos del proyecto anterior al nuevo. Cuando transfieres esos problemas al nuevo proyecto, eso no cambia ningún Sprint al que hayan sido o estén asignados…

The options for identifying that subtasks are not closed when the parent issue is being transitioned to closed are limited in a Team Managed project. You can add Rules to a status transition in the workflows in a Team Managed project, but the built in rules do not include one to directly address this scenario. Notice that…

Looking at the Audit Log within the Jira Cloud product on a paid subscription I also see that issue creation entries show "System" as the User for the activity. I have worked only with Free Cloud products and Cloud Products that are under an Organization that includes an Atlassian Access subscription. The Access…

@Chase Flinn I am not preaching that assigning sub-tasks to sprints is "wrong". I am saying that the concept doesn't align with the basic concept (as I understand it) of the scrum agile framework. I don't have SAFe training, so I can't speak to how that applies here. Reviewing the documentation from the Scrum Alliance,…

According to the functionality documentation only the Due Date is supposed to get set. https://support.atlassian.com/jira-work-management/docs/create-and-edit-issues-and-subtasks-on-the-calendar/ I observe the same thing as you, both the Due Date and Start Date are getting set. I did not see an issues in Atlassian's public…

I'm not aware of any documentation on this topic, but I have not scoured the content looking specifically for that topic.

It relates because the OP created a Team under the People menu, and there are changes coming to unify those Teams and the Shared Teams previously available only under the Plans (Advanced Roadmaps) functionality. I did not see anything in the article about changes to filtering functionality for members of Teams. After…

Hello @Andrew Jervis This is a community of Jira users, and I am just another user of the product like you. So, no, I can't change the product Can you provide more information about the root problem you are trying to solve with this functionality? Why do you need this? Maybe this user community can suggest an alternative.…

Hello @T You are not trying to import data to the Epic Link field, so it isn't necessarily the same problem. Given that the original post is 2 years old and already has an Accepted Answer, I recommend that you start a brand new Question. More people will see it and hopefully respond. The only people that have your question…

If you are not an Administrator for Jira I recommend that you contact you Jira Administrator and ask them to open a support ticket directly with Atlassian.

Hello @Shelly Duggal Welcome to the Atlassian community. Are the source projects Company Managed or Team Managed projects? Can you show us the Columns/Statuses configuration for the board? Are there any statuses in the Unmapped Statuses area?

Hello @Lisa Scannell Welcome to the Atlassian community. I am a little confused. Looking at the first screen that shows your search results, the search is set up to retrieve Epic type issues. Are those the issues you are trying to update with your Bulk Change? Or are you showing that just to show proof that the project has…

How did you navigate to the Audit Log, exactly? Your post tags indicate you are using the Free Cloud version. In the Free Cloud version, the Audit Log within the Jira product is not an available option. And the Audit Log available for the Organization (in admin.atlassian.com) requires an Atlassian Access subscription.

Hello @Aaron Haight Welcome to the Atlassian community. Please show us the details of the Create Variable step, and the show us the full automation rule so that we can evaluate the context. Also please show us all the information from the audit log for the execution of this rule.

Hello @Dane Welcome to the Atlassian community. Whenever asking for help with an automation rule it is helpful to use if you include screen images that show your automation rule and the details of each step of the rule. We can't advise you on why it is not working or how to fix it without that information.

Hello @Kelvin Lui Welcome to the Atlassian community. Clicking the Create Issue button at the bottom of the backlog will default to having you type in just the Summary of the issue when no other fields are required to create issues in that project. The dialog for issue creation will open only if there are other required…

Hello @MURUGESH S What audit log exactly are you viewing? Are you the only person with administrative access to your organization? What are the User Access Settings for your product? Check the settings for Approved Domains and User Invites. Have you set projects in your Jira instance to allow Public access?