Trudy P Claspill Community Champion

Hello @Vivek Muthusamy That option is available only in Company Managed Software project boards. Are the users viewing such a board, or are they viewing a board for a Team Managed project, or a Work Management or Service project?

@Ashley Rickard Welcome to the Atlassian community. Team Managed Software projects don't support customization of the fields that display on cards. However, some built-in fields will automatically display on cards if the contain data. The built-in "Due date" field is one of those. You need to specifically add the System…

@Fabian Lim The solution you suggested is available only in a Work Management project, and the author said they are working with a Software project.

If you want to include fields that record QA related information in your issues, and you want to group those fields together, and if you are working with issues in a Company Managed project, then you could group those fields together using a Tab. Adding a Tab to the screen is available only in Company Managed projects, not…

Hello @Bhanu KN As per this document: https://support.atlassian.com/jira-software-cloud/docs/search-for-advanced-roadmaps-custom-fields-in-jql/ ...you can use a filter like this: issuekey in portfolioChildIssuesOf("INIT-001") AND issueType = Story ...where "INIT-001" is the issue key of (in your case) the Project issue.

Has the user been given the Assignable User permission in the project? Is the user able to login to Jira and access the project?

Click on your avatar in the upper right corner. Select Manage Settings. Select the Notifications tab. In the first pull down in the tab select Settings. That is where you find the general notifications settings for the community.

I am glad that solved your problem. Please consider clicking on the Accept Answer button to help other community members find posts with validated solutions.

As I mentioned in my response where I outlined the steps of the rule, in the Scheduled trigger you need to uncheck the box below the JQL statement, where it says "only include issues that have changed..."

Yes the rule selects only the items that are exactly 15 days old. An item created today cannot be 15 days old. It excludes issues that are more than 15 days old and issues that are less than 15 days old. If the query is not providing the results you expect then can you provide screen images of issues you would expect to be…

https://confluence.atlassian.com/cloudkb/migrating-from-confluence-cloud-to-confluence-cloud-691011969.html That is a link specifically for the Confluence Cloud to Cloud migration tool. Here is another reference page. https://support.atlassian.com/confluence-cloud/docs/merge-multiple-confluence-cloud-sites/

I suggest you try switching it to HTML as a test to see if that makes a difference. Otherwise I'm out of ideas. I recommend you have a Jira Administrator contact Atlassian support about this at https://support.atlassian.com/contact/#/ If you do, please report back here what you learn so that we can learn from your…

You should speak to the Jira Administrator for your Jira instance to find out if they will restore the app that provided that gadget, or replace it with another app that provides similar functionality.

Hello @Roger Alexis Mosquera Montaño To find the difference between two dates use the diff function: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-difference--- To add a value to an existing date field, use the plus function:…

JQL Search Extensions also provides the capability. Refer to its documentation here: https://appfire.atlassian.net/wiki/spaces/JQLSEARCH/pages/604209353/Jira+Hierarchy+Advanced+Roadmaps+JQL+Functions

Hello @Ben Rejab Rim Can you provide a link to the document where you found that statement? There may be context around the statement that helps clarify it, but we need to see the reference. I think you are referencing this document: https://support.atlassian.com/jira-software-cloud/docs/use-the-simplified-workflow/ When a…

Based on this community article: https://community.atlassian.com/t5/Jira-Software-articles/Say-goodbye-to-inbox-overload-Updates-to-Jira-email-batching/ba-p/2376375 ...I notice that some types of changes are excluded from the batch notification: Critical updates like assigned to you and mentions are always sent…

In your original post you talked about cloning the deployment subtask in A when the deployment was completed (when the deployment subtask in A transitions to a "done" status?), and putting the new subtask(s) under additional existing Parents. In your last response you talked about creating new Parent issues for a new…

I apologize. There's a typo in what I provided. Before "endofday" change the =< to <= project=FIFU AND status=6-14Days AND created >=startOfDay(-15) AND created <= endofday(-15) 

Hello @Berny To consolidate children and grandchildren, have you tried the portfolioChildIssuesOf() function documented here? https://support.atlassian.com/jira-software-cloud/docs/search-for-advanced-roadmaps-custom-fields-in-jql/

You left out some required text: project=FIFU AND status=6-14Days AND created >=startOfDay(-15) AND created =< endofday(-15) 

Hello @Cat Robertson Welcome to the Atlassian community. We are users of our own Jira instances. We can't access your instance. Have you reported the problem to the Project Administrator for that project or the Jira Administrator for your instance? Can you provide a screen image showing the error message?

Hello @Lisa Rockhill Are you working on a board for a Team Managed project or a Company Managed project? Are you trying to change the order of standard level issues or subtasks? If you are working on a board for a Company Managed project go to the board Configuration > General page and confirm that the board filter has…

Hello @Kobus Bredell Welcome to the Atlassian community. Can you provide a screen image showing where you are trying to select the board that you want to add? Are you able to access the board directly to view its contents?

I would recommend you use a Scheduled trigger and run the rule daily. In the Schedule trigger use this JQL: project=X and created >= startofday(-15) and created =< endofday(-15) and status=status1 Each day that will get a list of the issues from project X that were created at some time on the date 15 days ago, and that are…

Hello @Kelsey Knaus Welcome to the Atlassian community. I don't understand your requirement. What does "created date = 15" mean? "15" is not a date. Do you mean you want issues where the issue was created exactly 15 days ago? Are you trying to get a list of issue to review, or a list of issues to automatically transition…

#2: So you really want the attachments copied to all linked issues regardless of link type? By default Jira has several link types available, such as blocks, relates, and duplicates. The available link types are defined at https://<yourBaseURL>/secure/admin/ViewLinkTypes!default.jspa Can you provide a screen image of what…

Hello @BRAYAN DANILO VELASQUEZ JIMENEZ The native Jira JQL function you have specified doesn't support what you want. In general, the native Jira JQL functions don't support use of another filter as a parameter for the function. You would need to consider a third party app that extends JQL capabilities to get such a…

Hello @marshallmm If you are referring to customizing a specific Gadget used in a Dashboard, the options available to you are whatever the gadget shows when you click on its ... button and select Configure. I don't think the native gadgets let you modify the appearance in terms of colors, font, or line weight.

Hello @Jay Fruechte Welcome to the Atlassian community. Are you talking about the Timeline feature that is available in the left-side navigation panel when viewing a board, or the Timeline feature available from an Advanced Roadmaps Plan? If you are talking about the former, the answer is a qualified "no". If you have…