Trudy P Claspill Community Champion

Hello @Anita Pallas Have you tried to construct Automation rules for this? If so, show us what you have. If you have not yet tried, I suggest that you do try and then ask questions when you get stuck. What event (or events) do you want to trigger this automation rule? In step 2 you mention "linking" the linked issues of…

Hello @Umesh Finance Welcome to the Atlassian community. I recommend that you reach out directly to Atlassian about this. https://www.atlassian.com/company/contact/purchasing-licensing#/

Hello @Jean-Yves Thiboutot Welcome to the Atlassian community. If you want to add a quick-add button you will have to create your own app to add that button. There is not option in Jira Cloud for you to create such buttons otherwise.

Hello @Jeff Bertel Welcome to the Atlassian community. Are you importing the data to Company Managed or Team Managed JWM projects? For Team Managed projects each Status value is unique per project, even if they have identical display names. A "Done" status in one Team Managed project is not the same as the a "Done" status…

Hello @Brianna Hook There is not an identical feature in the Jira REST API to get the change history for a single field. There is an API endpoint for getting the entire change log for an issue. https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-changelog-get

Hello @Olivia When you choose the roll-up option for the timeline you are specifying that you want the start and end date of a given line item to be set based on the earliest start date and the latest end date of its children. That would make one continuous bar for that line item. Can you clarify what you are trying to get…

Hello @Cynthia Cheng Welcome to the Atlassian community. You appear to be looking at the Timeline feature, from the navigation panel on the left, for a specific board. That view does include the ability to filter by Version, which are Release Versions specified in the Fix Versions field. However, it does not change the…

Hello @Daniel Caputi Welcome to the Atlassian community. It is not possible to retroactively create historic sprint data. At this point all you can do is move forward with estimating work that remains and managing it in Sprints, if that is the chosen methodology. I recommend that you first get a set of requirements…

For each swimlane you want to have you will need to create a JQL that explicitly identifies the Epic for that swimlane and the Component. You will have to create multiple such queries, one for each combination of a specific Epic and Component. The base query would look like this project = "ASSV" AND component = <name of…

Hello @yuri.pinheiro The only way to do that natively, and only for a Company Managed project board, is to use the Queries options for Swimlanes and explicitly create a JQL for each Epic+Component combination.

I believe the only solution is to use 11 Create Issue actions.

Hm. So, it does show the correct sprint in the issue details. But in your original post you said "If you click through from the ticket to the associated sprint, it is instead appearing on a board for a different, unrelated project, which does not have a sprint with the same name or ID" So, in your image above if you click…

You can't use the Create Subtask action to create other types of issues. It can be used only to create subtasks. If you want to create a Story under the Epic you must use the Create Issue action. Perhaps I am misunderstanding your question. Are you asking about creating a story under your epic and then creating subtasks…

I was able to use the same post function to set the Sprint field to the ID of a planned (not active or completed) sprint. Did you check the box in the post function to append the value? I did not. Is the target sprint active, completed, or not started? How did you determine the ID for the target sprint?

Hello @Alex Senyo Welcome to the Atlassian community. I'm a little confused. If you want to create Stories under your Epic then you need to use the Create Issue action. Why are you using the Create Subtask action? That action will only create subtasks.

Hello @Cal Leve According to documentation provided by Atlassian, on the Jira Free plan there is a limit of 100 notification emails per day. As noted in the other answers, the Automation Service Limits also mention a 100 emails limit. According to an answer from an Atlassian Team member on this post, that limit is actually…

Hello @Eslam Abdelrady Welcome to the Atlassian community. An Automation Rule cannot prevent an issue from having its status changed to Done. Restricting status transitions can be done only through customization of the workflow for that issue type in its respective project. And native Jira functionality does not provide an…

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I'm sorry, I'm confused. When I click on the second link in my first response I get this: In my last response I provided a new link: https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira/ ...which talks about the original way to access the moving of project data to another site, and the…

Hello @Robert Kneip I think there is some confusion over terminology. The hierarchy of Atlassian cloud is: Organizations include Sites. Sites include Products (i.e. Jira, Confluence) The Jira Product includes Projects. When you created the new Jira instance, how did you start that process? Did you start it from the…

Hello @Baumgartner, Christian Welcome to the Atlassian community. Are you working with issues in Jira Software or Jira Service Management? Are you closing the ticket from directly within Jira or, for a Service Management project, through a customer portal? If you are not closing a ticket through the Service Management…

Hello @CTO Spave I provided you with two links. The second one discusses Cloud to Cloud migration for content. What path did you follow, starting with that link, that lead you to the Move Products documentation? This page specifically indicates individual projects can be moved between cloud sites.…

How did you create forms under Project Settings in a Jira Software project? That is not a native option for such projects. Are you using a third party forms app or are you part of an Early Access Program for forms for Jira Software? It isn't possible to change the type of a project. You would need to create a new Service…

どういたしまして。お役に立てて嬉しいです。 --- You're welcome. I'm glad I could help. thank you. I looked at the link and was able to resolve the issue. In my mind, the trigger's "at issue transition" and the status change were not linked. I was able to execute the process at the expected timing with the "At issue transition" setting. thank…

Click on the arrow to expand the Planning section.

Hello @Amy Cufflin Please show us the details of your post functions.

Hello @Vanessa Unfortunately if the administrators don't provide that information or the contact form then there is no way to contact them. If another person advised you to get access to the system then perhaps that person can tell you who to contact.

Hello @Mary McFadden Welcome to the Atlassian community. Can you provide a screen image of what you see? Can you tell us the Type of the project? That information can be found in the Type column on the View all projects page under the Projects menu.

Hello @philipf You need quotes around in progress statuscategory="in progress"

Hello Donna, Are these two separate questions? Q1: how to test the dates? Q2: How to adjust dates "based on various triggers"? If I have correctly understood that the second item is a separate question, I suggestion you start a new Question post and provide specific information about what the triggers would be. If those…