Trudy P Claspill Community Champion

@Adarsh Singh Maheshwar Can you provide more information on the how the default Notification events correlate to the options in the new Notification preferences? Why is a Status change not correlating to the Issue Edited notification preference?

Hello @Marsha Newbery While the "Share configurations settings" option is disabled in the free plan, you can work around that by changing the schemes assigned to the Company Managed project after the project is created. If you navigate to the Project Settings and select the Summary page, you'll see all the schemes that are…

Hello @Sanja Oosthuizen Welcome to the Atlassian community. The basic Timeline feature available from the navigation panel on the left when viewing a board... ...will not be able to show you the hierarchy of an Initiative as a parent of an Epic which is a parent of other issues. That basic Timeline is only capable of…

Hello @Jason Chayer Please show us the JQLs you are using for your swimlanes. Can you also provide the details of an issue that is not showing up in the expected swimlane, telling us which swimlane you expected it to show up in and which one it actually showed up in?

Hello @Sahil Suhag How do you know which tasks need to be recreated each day? * Are they in a specific project or multiple projects? * Are they assigned to you? * Do they have some additional uniquely identifying characteristic, like a specific Labels value, Components value,nor a value on another field? You must have…

Hello @Marsha Newbery Welcome to the Atlassian community. What @Ste Wright has mentioned creates a template for the configuration of projects. It does not include having a default set of issues/tasks in a new project. Some of the native methods to get a default set of issues/tasks include: - importing the data after you…

Hello @Liza Gonzalez Do you (or the other user) get any email notifications at all from Jira? Do you see notifications within the Jira application under the bell icon next to your avatar? If you are getting no email notifications and no in-application notifications that would suggest that either the Notifications are not…

I feel that we are having a problem communicating. Either I am not asking my questions clearly, or I am not understanding your answers. I'm happy to keep trying, and I'm also content to stop pursuing this if you don't see value in working through the miscommunication. ----------------------- An agile board is just a method…

I see. But what problem are you trying to solve? Displaying the BCS issues in the Platoon board does not necessarily mean that Platoon team members can work on the issues. They would need to have JSM Agent licenses and permission to the BCS project, or be Collaborators.…

Good point, @isoftzis !

@Kaniawati Zainal Abidin @Guy Anela provided an alternate answer concerning the test for the naming convention which made me think of other factors. Your current goal for coming up with the name: Sprint Week ## This does not take into consideration that the week numbers will repeat from one year to the next when you choose…

Hello @Kaniawati Zainal Abidin To be clear, what you are doing with this automation is creating an issue. This automation is not actually creating a sprint. And when you say you want to set the start and due dates, you are setting those for an issue, which is not the same as setting the Start and End dates of a sprint. So,…

Bonjour @STEPHANE TRICART , Bienvenue dans la communauté Atlassian. Lorsque vous demandez de l'aide concernant une règle d'automatisation, nous avons besoin que vous fournissiez des informations supplémentaires. 1. Fournissez des images qui montrent l'intégralité de votre règle d'automatisation et les détails de chaque…

Hello @Alejandro Moreno You added tags to your post to indicate this is for Jira Service Management. Can you confirm that you are creating issue in a Jira Service Management project from email? If that is true, are you using the native Jira Service Management email processing, or some different process to create the…

@Zahlan Shafeer Welcome to the Atlassian community. When you update a post the only people who see the update are the original authors, the people who responded to the post, and anybody that elects to Watch the post. To ensure your request for help gets maximum visibility in the Community it is a much better idea for you…

Hello Kevin, Please review the screen images I provided and notice that I clicked on different options than you did. You clicked on Issue Types and then clicked on the issue type named Editing. I clicked on Screens instead of clicking on issue types. Then you need to expand the Screen Scheme that is used by the Editing…

What is the project type where this is used? You can get the project type information from the Type column on the View All Projects page under the Projects menu. Is that the full list of notification settings? Are you the Assignee, Reporter, or Watcher on the issues for which you are receiving notifications?

Can you share your solution? It might help others who search the community for answers.

Hello @cDemmerle What do you want to be "automatically aligned" when you update a due date, exactly? Are you talking about change the dates on dependent work? Are you talking about ensuring that dates for higher level groupings (i.e the dates of an Epic when changing due dates of child issues) are updated? It is possible…

Hello @Wes Fishburne Welcome to the Atlassian community. Can you provide more context? And, what exactly is your question about this topic? Are you trying to automate the process? How do you know which issue need to be linked? Are you referring to the generic issue linking functionality or the parent/child linking…

Hello @Angelo Castillo Welcome to the Atlassian community. The subscription plans are not applied to individual users. The plan applies to the entire instance of the product. If you have set up a Premium Jira Software subscription, all users that are granted access to that specific Jira Software instance are charged at the…

Hello @Kevin Lu 1. Your post is tagged as jira-cloud, but based on the images you provided you are actually using Jira Server or Jira Data Center. 2. You need to make sure that you are editing the screen associated with the Create Issue operation if you want the fields to appear in the Create Issue dialog.

Hello @Elizabeth Bednarz When you say "other products" to which products specifically are you referring? If you are referring to other Jira products and Confluence products, you will continue to see those products as long as you have access to them. You will have to contact the administrators of those specific products to…

Hello @Elliott Koch Welcome to the Atlassian community! Have you also examined the Workflows associated with those issues types in their respective projects, to see if the Create Transition is clearing the field?

Hello @Desenvolvimento Sifat Sistemas Do you already have the connection between Jira Cloud and GitLab established? If so, have you considered using an Automation Rule to accomplish your goal? There is a Create Branch action available in Automation Rules.…

Hello @Christopher Brown Before addressing the creation of those option values... It looks like you might be working with a Team Managed project. Is that correct? If so, in Team Managed projects a Dropdown custom field is limited to 55 entries. So, in such a project you cannot create 100 entries for a dropdown with any…

Hello @MARY USEN If you are a Jira Admin you can create rules. If you are a Project Admin you may be able to create rules, but the scope is limited to a single project. With a rule scoped to just the ABC project, if you have sufficinet permissions to create rules for that project, then you could use the Clone Issue action…

Hello @Brennon Martin Welcome to the Atlassian community. A few other users have reported a similar problem. I have tagged your post to bring to the attention of the Atlassian team.

I'm sorry, but your descriptions and the images you are providing from one response to the next don't seem to be aligning. So this last rule for which you have pasted an image is a manually triggered rule that can only be triggered by members of the jira-administrators user group and checks that the issue from which it was…

Hello @Jean Oreilly Welcome to the Atlassian community. When you say the "Company-Manage Project" option is not available, can you show us where it is you expect to find that option? Note that only Jira Administrators are able to create Company Managed projects. If you are not a Jira Administrator you may be able to create…