Trudy P Claspill Community Champion

Hello @Inbar Doron Have you tried the same action in another browser application or a private browser window? Do other Site Admins have the same experience?

Hello @Darren Faraway Welcome to the Atlassian community. You mentioned "quick filter" which could imply a that you are working with an agile board (scrum or kanban). Is that correct? Does your desire to see "where they are in the interview status" mean you want to see the candidate/story cards in their positions on the…

Hello @Zoran Malekovic You are not missing anything. The Team field is not yet supported in many statistic dashboard gadgets. There is a change request for that which you watch and add vote for: https://jira.atlassian.com/browse/JSWCLOUD-20787

You said you moved the issues from a Team Managed project to a Company Managed project. Since the status values in such projects would be considered different, then the "counter" used by this feature would be reset as of the date the issue was moved to the Company Managed project. How long have the issues been in these…

Привіт @Iryna Rudenko , Ласкаво просимо до спільноти Atlassian. Чи можете ви надати зображення екрана, яке вказує, де раніше було видно відсутній статус? Якщо раніше ви могли вибрати «Виконується» як статус для завдань, підзавдань і помилок, але більше не можете, є кілька можливих причин. 1. Робочий процес для цих типів…

Hello @Arvind Swarnkar If you have an expired license then you can upgrade only to versions that were released before your license expired. If your Jira Server license expired on 21/Nov/2018 then you will not be able to upgrade to any version released after that date without getting a new license. The newest version you…

Hello @Carol Borstnik Queries are intended to retrieve issues that match the conditions. They are not intended to retrieve just sub-attributes of issues, such as worklog entries or comments. Jira does not provide any native methods to retrieve just worklog entries in the UI. You could potentially design something to do…

Hello @Michael Ayers Welcome to the Atlassian community. Please show us the details of the step where you are trying to set the TEXT 1 field.

The "Then: Clone issue" action should be added within the "For each branch" step, where you see "Add to branch". In the older graphic all the items I've indicated with the curved line are within the branch. The get executed for each issue identified by the For step. This is indicated by them being aligned on a vertical…

@Lukas Angst sprint in openSprints() This will return the issues that are in Open (started, and not yet Closed) sprints, and will include all their subtasks. Please start a new Question and provide all the information about your scenario including detailed examples of the subtasks you think should be included in the…

Hello @Lukas Angst Refer to Nic's answer: Sub-tasks are not sprint items, and do not have a sprint field. They are only "in a sprint" when their parent issue is in the sprint and they're only there because they are a part of their parent. Given that the original post is 3 years old and has an accepted answer I recommend…

When Halil writes a comment on the Service Desk side, I want a copy of the comment to be sent to the INF Project. The current rule will not handle that situation. The conditions in the rule would not be met in that scenario. * The comment would be initially added to the SD issue, so the first check that the trigger issues…

Hello @Fergus Hudson That is not a native Jira Software Cloud feature. Atlassian actually has an unresolved suggestion to add an option to throw confetti when a task is completed. https://jira.atlassian.com/browse/JSWCLOUD-21061 It is likely coming through a third party app or browser extension. I found a Chrome extension…

You're welcome, @Roger Alexis Mosquera Montaño If my response helped you solve your need, please consider clicking on the Accept Answer button. That will mark your Question as Solved, and help others searching for answers find the posts with validated solutions.

Hm, where exactly are you finding that "Filters" setting for the Service project-specific Board? I would've though that the board filter was the root cause, but I don't see (or am overlooking) where the filter for a Service project-specific Board filter is defined. So, I assumed it was hard coded to get issues only from…

Hello @Kyle Yan The automation limits apply to Jira Work Management projects also. Refer to https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/ The limit on rule execution is actually higher for Jira Software (1700) than for Jira Work Management project (1000). And you get each of those limits.…

Hello @M Sunil Kumar There is no native method to determine the last date that a filter was used. Can you tell us about the problem you are trying to solve by getting that information? Perhaps we can suggest an alternate solution.

Hello @Kristin Iovanni Welcome to the Atlassian community. There are a few posts that cover this topic: https://community.atlassian.com/t5/Jira-Software-articles/Clone-Epic-Stories-and-Subtasks-tree-with-Jira-Automation/ba-p/2316387…

Hello @Christopher Vickery This is not a simple automation because the Fix Version field is actually a multiple selection field - an issue can have more than one Fix Version associated to it. Additionally there is no built in step to get the Start date and Release date for a Release/Version. To do that you would likely…

Estou sinalizando sua postagem para chamar a atenção dos membros da equipe Atlassian. Eles poderão verificar se o seu e-mail está na lista negra e consertar se é isso que está impedindo as notificações. --- I am flagging your post to bring it to the attention of Atlassian team members. They will be able to check if your…

Hello @Jeff Roy Welcome to the Atlassian community. Can you provide screen images that show the toggle configuration, and an example card from the board? How long have the issues been in the column? Have you reviewed how Jira determines how many dots to display?…

Hello @Joseph Crawford Welcome to the Atlassian community. When creating the subtask in your Automation you should be able to set the Assignee field. Select the Copy option for the field. That will change what is shown in the field to something like what shows below. Click in the text displayed in the field, and a pop up…

Revendo as configurações de notificações no projeto, qual dos campos ou funções associados à notificação de problema editado representa seu relacionamento com o problema? Se houver mais de um, liste tudo o que se aplica a você, para os problemas que você está criando. --- Reviewing the notifications settings in the…

Hello @Wojciechowska Marta Welcome to the Atlassian community. I believe you need to first click the Manage Subscription button and cancel your subscription to the app. Then I think the Uninstall option will be enabled.

Hello @Kalyani Banduji Kohad Welcome to the Atlassian community. We are a community of users, not the support team for Atlassian. You will need to contact Atlassian directly to get more information on the topics you've listed. Note that Atlassian does not create backup of Cloud products that you could use to restore your…

Olá @ensitectecnologia , Bem-vindo à comunidade Atlassiana. Há um ícone de sino no canto superior direito da tela onde você pode acessar notificações no aplicativo Jira. Você recebe alguma notificação aí? Caso contrário, você precisará verificar a configuração de Notificações dos projetos afetados para confirmar se eles…

Hello @Mariah Branch-Pouplier Welcome to the Atlassian community. Jira Software Data Center does not allow the addition of an Epic as a child of another Epic. If you are actually doing that, how are you accomplishing it? What version of Jira are you using? Can you provide a screen image that shows an Epic with Epics as…

Do the users receive the notifications in the Jira app, under the bell icon? - If yes, then that indicates that Jira is configured correctly to send those notifications to the user. If the notifications are not showing up in the app under the bell icon, that indicates that Jira is not configured to send the notifications…

No, that box in the Branch step should not be checked.

Hello @Chris O_Donnell Welcome to the Atlassian community. As per the article that announced the change... https://community.atlassian.com/t5/Jira-Software-articles/Set-the-status-of-an-issue-while-creating-it/ba-p/2206634 ...it is by design that a Global transition that has Conditions will block the status from being…