Comments
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Are the status values used by the subtasks in the MP project mapped to columns on the board? If they are not, that could be another reason why the MP story does not get a swimlane.
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Hello @Niki Woolston Correct, it does not work the other way around. Custom fields created within Team Managed projects cannot be used in other projects. They are accessible only in the Team Managed project where they were created. Custom fields the are created for use in Company Managed projects are created in a global…
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Hello @Yvette WONG Welcome to the Atlassian community. Those messages typically say to contact Atlassian support if the problem persists. For that your Jira Administrator or Organization Admins will need to open a support case directly with Atlassian at https://support.atladdian.com/contact/#/ The code is a tag added to…
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It is possible that individual email addresses have gotten blacklisted on the Atlassian systems that manage email for the Cloud instances. An administrator for your Jira instance or your Atlassian Cloud Organization should open a support case directly with Atlassian support and supply a list of the email addresses that…
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Thank you, @Joanna Mae Natial . That image is helpful. You need to change your rule to use a "For Each: Related Issues: Children" step. Within that branch add a Condition to check that the issue type of the Child issue is Exercise (I used Story in my example below). The add your Edit Issue action to copy information from…
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Hello @서생일 Welcome to the Atlassian community. Is the email domain of the user that do not receive emails the same as the email domain of the users that do receive emails? If any users are receiving emails from your Jira instance, then the problem is not related to the instance being capable of sending emails. Have you…
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Hello @Colin Bretagne Welcome to the Atlassian community. Do you want to * force users to add a time entry while they are making the transition, or * require that some time as been logged against the issue at some point but not require more time to be logged during the transition?
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Hello @max poon Welcome to the Atlassian community. The limit for the Free Jira Software product is 10 users. You can remove a user's access, which will reduce your user count, and then add another user, keeping the total count of users that have access to 10 or less. You do need to manually remove their access to the…
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Hola @Ariosto Lailson Tinoco , Bienvenido a la comunidad Atlassian. Puede encontrar un Atlassian Solution Partner que brinde servicios de licencias y atienda a México en el directorio de Atlassian Solution Partner. https://partnerdirectory.atlassian.com/ --- Hello, Welcome to the Atlassian community. You can find an…
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Hello @Joanna Mae Natial How is the Exercise issue related to the Epic? Is it a Child issue of the Epic? Can you provide a screen image of an Epic that shows it has an Exercise issue related to it? The current rule is not working because this condition is being applied to the issue that triggered the rule - the Epic issue.…
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Have you checked the newly created Epic issues (the ones created by the Clone action in the Feature_Epics_Clone rule) to see if they have the "clones" link to the original Epic issues? The Epic_Stories_Clone rule is being triggered by the cloning of the Feature (creating AC-712) but does not appear to be getting triggered…
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Hello Amanda, Here is a link to the latest product version documentation for creating a new board: https://confluence.atlassian.com/jirasoftwareserver/creating-a-board-938845220.html And here is the home page about searching for issues, which has a child page about how saved filters.…
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Hello @Barış Özer The screen image was to illustrate that it is possible to create rules that are triggered by multiple event types. For example you could create a rule that was triggered both by the Issue Created event and by the Issue Updated event, so that the same actions would be executed in both cases. However, as…
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Hello @Ray Balmeo Cagayon You can do this with an Automation Rule. https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ How do you want to trigger the rule? * Do you want to run it periodically, on a schedule, and have it check a set of issues? If so, how would you determine what issue to check? * Do…
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Olá, Você pode ter 5 usuários convidados para cada 1 usuário licenciado. Isso está documentado aqui: https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/ O documento detalha o que os convidados podem fazer.…
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Hello @atrout Welcome to the Atlassian community. Whenever asking for help with an Automation Rule please provide a copy of the Automation Rule you are working on and the details of each step. How are you initially copying the Epic summary to child issues? If that is a separate rule, please show us that rule too.
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Hello @Amanda Nixon Groteboer Welcome to the Atlassian community. Issues (and epics, which are just a type of issue) are contained in Projects in Jira. A "board" is just a way to visualize and manipulate the issues. The issues are not "in" the board. Multiple boards can reference the same issues - an issue can be displayed…
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Which of the three rules shown above do you have enabled? Please show us the Audit Log details for the last execution of each rule that you have enabled. What are you doing to trigger the automation?
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Please provide a screen image from the Request Types page under Project Settings for your project.
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When you are in the JSM project, go to Project Settings > Request Types. Do you see the Task issue type associated with a Request Type on that page? You can set the Request Type for a JSM issue to only one of the Request Types to which that Issue Type has been mapped. If the issue type has not been mapped to a Request…
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Привет, Это невозможно с использованием встроенной функциональности Jira. Это может быть возможно с помощью стороннего приложения. Готовы ли вы рассмотреть возможность приобретения стороннего приложения для удовлетворения ваших требований? --- Hello, That is not possible with native Jira functionality. It may be possible…
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That would be the option to convert a level 0 issue (standard level issue) to a level -1 issue (a subtask). However, if the task you are trying to convert already has subtasks itself, you will not be able to change it to a subtask. To convert an Epic (level 1) to a standard level issue (level 0) you would need to use the…
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You may have two problems affecting the successful triggering and execution of these rules. On the Rule Details page do you have this box checked? The clone of the Epic issue may be happening during execution of the rule, if the rule was initially triggered by cloning a Feature. In that case, the above box needs to be…
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Hello Kamil, You said: "1 part - copy this issues from JSM(Jira Service Managment) to JS" By "JS" do you you copied the issues into a Jira Software project? Has that copying of issues already been completed? You said: "and now I need that this issues (most of them Done) shows in portal." By "this issues" do you mean the…
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Hello @Rachel Stein Welcome to the Atlassian community. That is not a feature available natively in the Jira timeline views. The timeline is intended to show the span of time from the date work started until the final date when all work was completed. In this post one vendor suggested alternative ways to illustrate the…
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Hello @Kamil Askerov What is the type of the project you have specified? Get that information from the Type column of the View All Projects page under the Projects menu. The message you are seeing about Organizations appears to indicate that you have specified a project that is not a Service Management project. The second…
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Can you share screen images for the following? * The screen where you "granted them guest permissions in Atlassian". Obscure confidential information like name and email. * The permissions page for the space in Confluence where you granted the guest access. Have you confirmed that they are logged into Atlassian with the…
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Hello @Gergely Groupama Adding to this... Do you have the Jira Service Management product also available on this Jira instance, and if so, do you have any of those types of projects in existence on the instance? If so, then not only do the users need the Manage Sprints permission in those projects, but they must also be a…
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Hello @Ge Cs A "story" will appear as a swimlane only if it has sub-tasks and the sub-tasks are within the scope of the board's filter. Your filter is bringing in all issues, without constraints, from the specified projects, so that would lead me to believe that the stories in the MP project don't have sub-tasks.
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Hello @Youmna Alomari Can you confirm that this question concerns the Confluence Cloud product? It is listed in the Jira Software Questions forum, but Guest access is limited to the Confluence product. If this is indeed about Confluence then I will move it to the Confluence forum.
