Trudy P Claspill Community Champion

You're welcome. If your question has been adequately addressed please consider clicking the Accept Answer button.

Hello @Andrew Sinclair Welcome to the Atlassian community. The example you referenced does not actually show Epics with Stories nested under them It is showing standard level issues with Subtasks nested under them. JWM Timelines currently cannot display stories nested under expandable Epics. There is a change request for…

Hello @Chanakarn Rodtim Open the issue and change the value in the Assignee field. Is there more to your question? Are you trying to search for the issues assigned to inactive users? By inactive do you mean deactivated?

Hello @Kelvin Teng Your query cannot be achieved using only native Jira JQL capabilities. You can find information about the native JQL capabilities here: https://support.atlassian.com/jira-software-cloud/docs/what-is-advanced-search-in-jira-cloud/ There is a function called linkedIssues() that enables you to search for…

Hello @Winnie Wong Welcome to the Atlassian community. What type of project are you working with? You can find that information on the View All Projects page under the Projects menu. Can you provide a screen image of what you see? Can you provide links to the pages that indicate this is a bug that has been reported before?

Obvious, but have you refreshed the List screen since updating the workflow? Can you provide a screen image of your Board view for the project, showing all the columns? Do you have any issues currently set to the missing statuses?

Have you looked at the materials available at https://university.atlassian.com ?

Hello @alex_viale Workflows determine how your issues can move from one status to another. The Automations that are added there execute within the context of a status change for an issue. The Automations feature enables you to create automation rules triggered by a variety of events; status change, change of values of…

One that I know would work, because I use it, would be Adaptavist Enhanced Search. The filter would be: issueType=Feature and issuefunction in linkedIssuesOf("issueType=Requirements", "Related Requirement") I wasn't clear is your priority level criteria was to be applied to the Requirements issues of the Feature issues. If…

Hello @Ignacio Bermúdez Can you provide a screen image that shows the workflow diagram?

Hm, I am not able to recreate this in a way that the column remains blank. I've tried issues in all types of projects (Company/Team, Work Management/Software/Service), with and without comments, and all show a value in that field. I notice that you "Days since last comment" header shows an ability to sort. Mine does not.…

Hello @Bhuvaneswari Vasudevan These tasks can be accomplished with Automation Rules. https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ You would create the rules in the Service Management project. The Trigger would be Issue Created. You would add a Condition to check that the created issue is of an…

Hello @Nate Dickinson No, that is not possible with the native Jira search screen. Each row can display the information for only one issue, and those rows are the data in the issues that match the search criteria. The issues linked to those issues are displayed only because the link is part of the main issue. The linked…

@Matt Parks You're answer is off track. That applies to the Linked Issues section in the view of an individual issue. The OP is asking about the View All Issues (issue search) screen.

Hello @Nataliya Siryachenko Welcome to the Atlassian community. Is this for a Business/Work Management project, Software project, or Service project? You can "hide" columns/statuses from boards for a Software project by moving the status values to the Unmapped Statuses area of the board configuration. However that will…

Hello @Christoph Schulz What is the type of the custom field you are trying to edit? Is it a text field, a selection/dropdown field that allows only a single selection or multiple selections, a User Picker field, ...? When you say "advantage" editing, do you mean the advanced JSON option available in the Edit Issue action…

Hello @Rachel Armont Welcome to the Atlassian community. What import process are you using? Are you trying create the field during the import process, or are you trying to populate the select list options during the import process? Are you working with Team Managed projects or Company Managed projects in Jira? Globally…

Hello @mark zermeno That is not possible with native Jira capabilities. Are you willing to consider a third party app? You can find details about search/JQL advanced search capabilities here: Cloud: https://support.atlassian.com/jira-software-cloud/docs/what-is-advanced-search-in-jira-cloud/ Data…

Hello @Stephen Miko I am unclear what you are trying to achieve. Can you try to provide more information? A JQL statement is a set of criteria that is compared to issues in order to select matching issues. You can't add comments to a JQL statement, like you would add comments to programming code. You can fill in a…

Hello @Tainah Cinti What is the issue type for those other issues that have that label? Are they Subtasks? If so, Subtasks don't display as individual cards in a JWM project board. Can you provide a screen image of an issue that you think should be displaying when you apply this filter?

In the Kanban boards for Software and Service projects (both Team Managed and Company Managed) you can make and save Quick/Custom filters that you can reuse to show a subset of the issue included in the board. You must be an administrator for the board, and a project administrator for the Location project specified for the…

Hello @Anirban Paul I see the same on my system, and I have not made any changes to color themes. I see another post from today noting the same thing. https://community.atlassian.com/t5/Jira-Software-questions/In-Progress-story-points-display-for-Backlog-is-illegible-white/qaq-p/2675859 Have you opened a support case…

Hello @Steve Hooczko I see the same on my system, and I have not made any changes to color themes. I see another post from yesterday noting the same thing. https://community.atlassian.com/t5/Jira-Software-questions/Story-Point-count-not-showing-for-In-Progress-items-in-blue/qaq-p/2674873 Have you opened a support case…

Hello @Maxine Freedman-Thompson You would need to set up an Automation Rule to do that. Are you familiar with Automation Rules? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

I'm going to walk through my debugging process... In this last execution the issue that triggered the rule is HCP-150229. This is a subtask issue. {{issue.parent.key}} is the issue key for that subtask's parent issue. The Lookup Issues task says it is not finding any issues. That indicates there are no not-Done HD issues…

Hello @Piotr Bańkowski Are you asking where you can find the option to create a board with sample data? If that is what you are asking, the steps to do that in Jira Cloud are already provided in the answer I provided on July 21, 2021.

Hello @Irini Sfirakis Good find! I had forgotten about that. Issue Restriction is not currently available for JWM Team Managed projects. There's a change request about that here: https://jira.atlassian.com/browse/JWMCLOUD-213

Unresolved issue to make Restrict Issues available in JWM https://jira.atlassian.com/browse/JWMCLOUD-213

I'm glad I was able to help you find the solution. If my responses helped you solve your problem, please consider clicking on the Accept Answer button.

And is that rule working for you? Or do you have additional questions?