Comments
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Hello @Zheng, Haoyu (BSH) 郑 皓予 Welcome to the Atlassian community! What is the Type of your project? Find that information on the "View All Projects" page under the Projects menu. If the Type of the project is Company-Managed, then you will have to work with a Jira Administrator to have the Issue Type Scheme changed. If…
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Hello @Diego de Azevedo Adding to @Sushant Verma 's response if you choose to enable anonymous access to the project by granting the Create Issue permissions to Public, then anybody on the internet could create an issue in the project without having a license. However, the Reporter field would show Anonymous, not the name…
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Hello @Oussema Marai What happens when the user tries to do that? Is there an error message? Per an announcement at Atlassian Team 24, Jira Work Management and Jira Software are merging into a single product that will be called simply "Jira". One of the changes related to this is already rolling out, and that is the move…
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The carets are missing for all issues, including those in OPTAMAP. If you run the filter directly in the View All Issues screen, do you get any subtasks listed in the results at all? I found another option that might work. Instead of using "Epic Link" try using "linkedIssue"…
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Can you share the details of the error message with us? What browser application are you using? Have you always had this problem or is this a new problem for you?
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Hello @ariel.destefano Welcome to the Atlassian community! If you review the documentation on manipulating string/text smart values, you'll find information about "html renderer" https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#html-render The link in that section leads to this page:…
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Hello @Matthew Freake When you say the tickets are "associated" with production incidents, do you mean that they are linked together using the issue linking functionality? If so, there is no native functionality that would enable you to create a filter that can find all issues that are linked to a dynamic list of…
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Hello @EverGulf Support If you are using a paid subscription you should have your Organization or Jira Site Administrator open a support case directly with Atlassian at https://support.atlassian.com/contact/#/
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Hello @Parshv Tridhya Welcome to the Atlassian community. Are you trying to get the list of Teams that have been defined within the Jira Cloud product, and can be used in the Team field? If so, it doesn't appear that there is currently a public API for getting a list of all Teams. This is the documentation I found:…
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Hello @James Moss Welcome to the Atlassian community! First we need to know exactly which third party app you are using. I found one specifically named "Issue Scheduler". Is this the app you are using? https://marketplace.atlassian.com/apps/1223680/issue-scheduler-plan-recurring-tasks?hosting=cloud&tab=overview Have you…
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Hello @Melissa Betto Welcome to the Atlassian community! What browser application are you using? Have you tried using other browser applications, clearing your browser cache, and/or using a private browser window like Chrome Incognito? Can you share the details of the error message with us? Have you always had this problem…
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Great! If my response helped you solve your issue, please consider clicking on the Answer Accepted button to mark your question as Solved. That helps others searching the forum find the posts that have validated solutions.
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Hello @Robert Leachman What exactly is your goal? This will get you a list of all the components and the project with which each one is associated, with all the information for each component and project record. SELECT * FROM component as "co" left join project "pr" on co.project = pr.id
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Hello @Mathew Lederman Have you reviewed the additional documents that are linked in the one you found? I have not actually done a Cloud to Cloud migration myself, but I've have been advised in the past 6-12 months that the process is less full-featured than the self-hosted to cloud migration. I advise you to look closely…
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Hello @Cynthia Pearson Welcome to the Atlassian community! Can you provide more information on what you are trying to achieve? Are you trying to generate a report of how much time issues have spent in each status? If so, Jira does not provide a native report for that. That would require a third party app, or doing some…
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Hello @Johnathan What is the definition of "completed"? Are they basing that on when the Resolution was set, or on when an issue was changed to a specific Status? If the former then the JQL for "completed this week" would be Resolved >= startOfWeek() Refer…
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Hello @Haseeb Khan Welcome to the Atlassian community. Did you create the rule by copying another existing rule? Is either the source project or the destination project a Team Managed project? You can get that information from the View All Projects page under the Projects menu. Can you please provide screen images showing…
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Hello Shawn, I am not familiar with the functionality of Monday.com. It sounds like your "board" contains work items, and you want to copy the work items and board display. In Jira the "work items" (a.k.a. issues) are stored in Projects. A Board is a way to visualize and manipulate the issues. Boards use a Filter to…
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Hello George, I apologize - I believe I was incorrect. I don't believe it is possible to show time estimates in the Child Issues section. I was thinking of the ability to show time versus story points in cards on the board. There is an open change request about being able to configure the fields that will display in the…
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As I recalled, there is an open issue that trying to use a username with the BY operator does not auto-suggest matching users. Instead you have to get the user's account ID and insert that. https://jira.atlassian.com/browse/JRACLOUD-76147
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Hello @Steven Bladeni Welcome to the Atlassian community! When asking for help with an automation rule that is not working as you intend there are details you need to provide so that we can help you. First we need images showing your complete rule and the details of each step. Second, we need to see the details of the…
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Hello @Efe Obaseki The Group By (a.k.a Swimlanes) options can be used only for fields that may have only one value. Components is a field that can have multiple fields. Jira has no functionality currently to determine how to group issues based on a field that can have multiple values. You are free to use the Components…
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Hello @ShibuyaThreads In reference to your response to @Nic Brough -Adaptavist- you cannot change how Subtasks display in the same column as their parent issue in the built in Board for a Business project. If you have the Jira Software product also installed and you have been allocated a license for that product, then you…
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Hello @ShibuyaThreads Welcome to the Atlassian community! What is the Type of your project? You can find that information on the View All Projects page under the Projects menu. If it is a Business (a.k.a Work Management) project then the built-in Board for such projects currently only shows the Subtasks as a group under…
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You said the project was halted last winter. Does that mean nobody has logged into the Jira product since then? If nobody has logged in to the product to look at or update issues since then, that sounds like the product has indeed been inactive for a long time. When was the last time anybody logged into the Jira instance?…
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Hello @Denise Simmons Welcome to the Atlassian community! Are the source and destination projects Company Managed or Team Managed? If either or both are Team Managed then the customizability of such projects can result in data loss when issues are moved. If the are Company Managed do they share configurations schemes? If…
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Hello @박재완(교원-디자인사이언스학과) Welcome to the Atlassian community. If a free site has no activity for 120 days it will be deactivated. The technical and billing contacts for the site are contacted before sites are deactivated. Was your site inactive for such a period of time?
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I'm glad I could help you Please consider clicking on the Accept Answer button to mark you question as Solved. That helps others searching for posts find the ones that have validated solutions.
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You're welcome! If you have more questions on this topic don't hesitate to ask. If my response helped you solve your issue please consider clicking on the Accept Answer button to mark your question as Solved.
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Hello Donald, It is not set at the Project Access level. You need to look at the permissions assigned to Roles. You can view the roles available in the project by clicking on the Manage Roles button in the upper right corner of the Access page. You can then click on a Role to see the permissions enabled for that Role. Some…
