Trudy P Claspill Community Champion

Comments

  • Hello @Dario Alarcón I agree with @Dave Rosenlund _Trundl_ that the ability to delete issues should be restricted. If you are not open to using third party apps, you could consider creating an Automation Rule to send notifications when an issue is deleted.…
  • Hello @Stefanie Welcome to the Atlassian community! When do you want this to occur? - Only when the subtask is initially created? - Whenever another link is added to the parent issue? What if ...? - a link is removed from the parent issue? - the subtask is moved to a different parent issue? - the subtask is converted to a…
  • Hello @Jason Chayer No, that is not possible with the Timeline feature available in the Standard subscription. It is possible with the Plans Timeline available in the Premium and Enterprise subscriptions.
  • So far I have not been able to find a way to recreate this problem. Does it occur for all users? Have you tried different browser applications and private browsing windows? Do you have third party apps in your instance? If so, have you examined those to see if one of them might possible be connected to this? It sounds to…
  • Unfortunately, no. That is the core of the design/architecture for Team Managed projects.
  • Oh, I see! I did not pay close enough attention when I read your post. There is not a native "hasChildren" type of field that you can use in JQL to get only issues that actually have child issues. There may be a method to get the results you want with a third party app that extends JQL capabilities. Do you have any such…
  • Hello @Reb Bravo When asking for help with an automation rule that is not working as you expect, please provide images showing your complete automation rule and the details of each step. This will enable us to review your smart values to ensure they are correct, and help us determine if there is a context issue with your…
  • Olá @Diogo Antonio Bohrer Pereira , Bem-vindo à comunidade Atlassiana! Que tipo de campo é o seu campo personalizado? --- Hello, Welcome to the Atlassian community! What type of field is your custom field? I can't change a CustomField via API I have this error when trying to change the custom field value via API; I've…
  • Hello @Gaurav Singh Welcome to the Atlassian community! You can do that with Automation Rules. https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ The basic structure of the rule would be: Trigger: Issue Created Condition: Related Issues Condition: Parent exists Action: Edit issue -- select the…
  • Hello @hugo.barbara Welcome to the Atlassian community. It is not possible to increase the limit beyond the limit set for the specific endpoint. Each endpoint has a different limit. Refer to the Pagination information on this page for the method to find the limit for the endpoint you are using.…
  • Hello @Ezgi BAYINDIR Welcome to the Atlassian community! The steps in your rule are conflating functionality for two different requirements. You stated your requirement as: If due date is changed and linked issue's start date is earlier then new due date we need to automatically change the linked issue's start date same as…
  • Hello @Joshua Oberlin Welcome to the Atlassian Community. Company Managed projects share the statuses that are defined at a global level. When you do such a report for multiple Company Managed projects, all issues using a given status (i.e. "To Do") are using the same underlying Status entity. With Team Managed projects,…
  • Hello @Phil If you have the key of the highest level issue, and you have created the hierarchy structure in the settings for Issue Type Hierarchy, then you should be able to use the portfolioChildIssuesOf() function with the level 1 issue key to get all the issues that are under it. Refer to…
  • Hello @Jason Krewson Can you provide a screen image of the screen you are on when you are attempting to create the child issue? It sounds like you might be viewing an Epic issue, but I don't want to assume. At what point in the process do you get the message? Are you able to click the Add a child issue button? Does that…
  • Estou feliz por poder ajudar. Considere clicar no botão Aceitar resposta para marcar sua pergunta como resolvida. Isso ajuda outras pessoas que pesquisam na comunidade a encontrar postagens com soluções validadas. --- I'm happy to be able to help. Please consider clicking the Accept Answer button to mark your question as…
  • Thank you for the clarification. I like to double check on such things because there are variations in how people understand and use the terminology. The information I referenced was specifically about downgrading a plan on an existing site. I have not found information specifically about exceeding a storage limit in a…
  • Hello @Fredson N_ At this time it is not possible to restrict who can create a team under the Teams menu. There is a change request for that to which you can add your vote: https://jira.atlassian.com/browse/JRACLOUD-75734
  • Hello @PK Welcome to the Atlassian community! When you add to a post only the original author and people who have responded to it see your update To get maximum visibility in the Community for your question, start a brand new Question post. Provide all the information about your scenario. What hosting type are you using…
  • The Issue Linked trigger is a special trigger. When an issue link is created there are two issues involved. Most triggers are activated by a change on a single issue. So the Issue Linked trigger will be triggered for only one of the issues, but will let you reference both of the issues. The issue that is the one that…
  • Are you actually trying to migrate the content of one Jira Cloud instance to another Jira Cloud instance, or are you trying to downgrade the plan on a Jira instance to a lower level without moving the data. I thought you were simply trying to downgrade your plan. If you are simply trying to downgrade your plan then you are…
  • I'm not clear where that screen image you provided comes from, but I believe you need to be using the field name (without spaces) as it appears in the Custom Fields screen. I suspect in this case you would be needing to use "PreliminaryEstimate(SP)". I think you also need to be using the double equals for the comparison,…
  • Hello @Mohammed Siyad Do you have a MOVE/support ticket opened with Atlassian support? If you don't, you should open one so that you can get help directly from them as needed. The only options that I am aware of for addressing this are: 1. Modify the field name in the on-premise instance to something that doesn't already…
  • I am just another user of the Atlassian products, not a member of the Atlassian team. I have no access to move issue Votes and no knowledge for commenting on that question.
  • Hello @Jordan Trinklein Welcome to the Atlassian community! Your question is really an entirely different topic from the original post. In such cases please start a new Question post. Tacking a different question onto an existing post is considered poor community etiquette. In answer to your question, as per this document:…
  • Olá @Carla Renata Agustoni , Bem-vindo à comunidade Atlassian. Somos uma comunidade de usuários dos produtos Atlassian. Não somos membros da equipe Atlassian. Não temos acesso a essas informações. Se você tiver algum aplicativo de terceiros instalado, poderá encontrar seu SEN acessando Configurações/Sistema/Gerenciar…
  • Hello @David Berclaz _Apwide_ I have not yet received one of these messages. I assume there is nothing in the email header or elsewhere that identifies the specific instance, correct? If you click on the Upgrade button, does it take you to the Manage Subscription page for the specific instance?
  • Hello @Arlynn Galang Welcome to the Atlassian community. How are the user accounts being created? Are you provisioning them from an IdP? Are people self-registering to create Atlassian Cloud accounts?
  • @Waleed Ahmed Welcome to the Atlassian community. I'm not able to help you. I don't have expertise in networking. I suggest that you start a new Question in the community to make your request for help visible to the larger Community membership. It seems that you might have already done that here…
  • Try {{issue.status.name}}
  • Hello @Galyna Safonova Welcome to the Atlassian community! Based on what you pasted, you have blank spaces that need to be removed.