Trudy P Claspill Community Champion

Comments

  • Hello @Confluence/UHP Administrator You can keep your self-hosted Confluence Data Center instance and set up a Confluence Cloud instance. The sites will not be connected in any way, and you can maintain the separately and simultaneously. Alternately you can choose to connect the two. You can find the Confluence Cloud…
  • Hello @Eduardo Sanchez Welcome to the Atlassian community. When copying data from another issue for the Components field you have the option to add the data to what is already there or replacing the data. There is not an option for selectively deleting values. Adding to or overwriting the values is specified by the…
  • @Natalie Laurin The Trello forum is here: https://community.atlassian.com/t5/Trello-questions/qa-p/trello-questions
  • Hello @ian.m Welcome to the Atlassian community. Are the other team members licensed user of Jira with access to all the same issues that you might be watching? Do you want the users to get the list by going into Jira, or do you want to email them the list? If they are licensed users of Jira with access to all the issues…
  • @Aaron Pavez _ServiceRocket_ Atlassian's cron expressions for rules and filter subscriptions include a position for seconds at the beginning of the expression. https://confluence.atlassian.com/jirasoftwareserver/constructing-cron-expressions-for-a-filter-subscription-939938814.html crontab guru does not.
  • Hello @Adrian Avalos When you review the Audit Log for the rule, at what time does it show the rule being triggered?
  • It is possible that there is more than one field named "Team" in your system. In your JSON you are trying to update field customfield_10104. Let us make sure that is the correct field ID. Use the guidance in the following document to output all the field names associated with one of the issues you've shown.…
  • What exactly do you not understand? You have all the steps already. When value changes for due date issue type equals epic branch for stories (or other issues in Epic) Then Edit issues fields due date In your original post you said: but I don't know how to add the delta between the dates. That is the information I…
  • I think what you want to do is possible. I'm not clear why you don't think it is possible. In this example I used the Comment action but you could use the same syntax in a Send Email action. The rule makes one type of Comment if Fix Version/s is empty, and another Comment listing the Fix Version/s values if the field is…
  • What is the exact message that your users are seeing? What are the exact Conditions or Validators that are preventing the users from executing the transitions? Perhaps there have always been conditions or validators in place that limit who can execute transitions, and there has been some change with the users (being added…
  • Hello @gina_tahhann Welcome to the Atlassian community. Is your Done column the column farthest to the right on your board? Only issues in the column farthest to the right will be considered "complete" in the sprint. Issues in all other columns are considered "incomplete".
  • Hello @Sharon Youmans In my experience Atlassian does not spontaneously change your workflows. Are these workflows in a Team Managed project or a Company Managed project? In a Team Managed project any user that has the project Administrator role could've changed the workflows. In Company Managed projects any user with the…
  • Hello @Cristóbal González When asking for help with an Automation Rule it will help us to help you if you provide screen images showing the complete rule. You could add a JQL Condition like this: This JQL is checking that the issue that just transition to In Progress was never in the In Progress status before 1 hour ago.…
  • 2. But now I wanted to change the date again for the same user story via Excel. But that doesn't work. See screenshot 2. Is it only possible to change the date once via Excel? Are you using the same CSV file, with a new date value, and trying to import it again using the same field mapping? 3. I have already created a…
  • Hello @Scott MacKenzie Welcome to the Atlassian community. Can I configure my project to show Level 2 tickets in the Parent Sidebar and the Feature tickets in the backlog itself? No, you can't. Jira has some special functionality associated with the Epic issue type that is created out of the box. That panel in the backlog…
  • Hello @Noa Tsruya @Jerrold - Empyra 's answer is only partially correct. That field is the Resolution field. The Resolution field is used to provide more context when you select a "Done" (green) status. For example: Done - Won't Do Done - Cancelled Done - Resolved The Resolution field should only be set when issues are…
  • Hello @Guenter SolyMar The tag on your post indicates you are using v9.12.9. Is that the version you were using on the original server, or a newer version? A Server license is perpetual. Even though your license is expired you should be able to install it. However, you can only use it with a version of the product that was…
  • Adding to this... If you are working with a Team Managed Software project, issues moved to the column farthest to the right will automatically be hidden when they have been in that column for 2 weeks or longer. If you are working with a Business (aka Work Management) project, regardless of whether it is Team Managed or…
  • Hello @Álex Fulleda Welcome to the Atlassian community. You are using the Jira Cloud (software-as-a-service) product. The documentation you referenced is for Jira Data Center (self-hosted). The two products do not offer identical functionality. Refer instead to this documentation that is specific to Jira Cloud.…
  • Hello @syed_imon Please provide more information about how you have created your issue type hierarchy. The native issue hierarchy is Epic |-- standard level issues (i.e. Bug, Task, Story) |-- subtask level issues If you have artificially added another level with an Initiative issue type how do you create the relationship…
  • Hello @scherdin Is it true that on this specific board some people see the issues and others do not, when - they are viewing the board at the same time, and - none of the filters above the board are selected, and - the Group By and View Settings are set the same way? I see that the board encompasses issues from more than…
  • Hello @Timo Kinder This is not possible with just native Jira functionality. There is a change request about it to which you can add your vote: https://jira.atlassian.com/browse/JRACLOUD-61425 The following post answers suggest some third party apps that could be used.…
  • Прежде чем изменять проекты для удаления ненужных типов задач, убедитесь, что в проекте присутствуют типы задач, которые вы хотите использовать. Измените любые проблемы того типа, который вы хотите удалить, на типы проблем, которые вы планируете сохранить. Затем вы можете удалить типы задач из проекта. Если вы удалите типы…
  • Trigger: Field value changed Field: Field A Condition: Field value condition Field: Field A condition: equals Value: Yes Condition: Field value condition Field: Field C condition: is empty Action: Edit Issue Field: Field A Value: No Action: Send Email To: Initiator Subject: {{issue.key}} requires entry in Field C Content:…
  • You have to map the five fields in order for existing issues to be updated Issue Key Summary Resolution Resolved Issue type
  • In English the field name is Parent. Try this for your JQL. Parent = {{issue.key}} On your instance you have set the language to German and some field names appear to have been translated. Ubergeordnet appears to be the translation for Parent. I have worked only with systems set up for English so I'm not sure if JQL would…
  • @Clayton I can't attempt to interpret the question without the complete text of the question and any available context around the question. Is it a question presented with multiple choices from which the answer must be selected? What is the source of the question (link to the training material)?
  • Hello @Cole Marsteller Welcome to the Atlassian community. When using the API what is the Type of the project where you are trying to create the issues? Is it a Team Managed project? And when you are setting the parent through the UI are you trying that in the same project you are targeting withe the API?
  • Hello @Clayton Welcome to the Atlassian community. You are partially correct. If the current month is any date in June then the query will return everything created before May 17 - the start of the current month minus two weeks. If you want the issues created before the last two weeks of the current month then you need to…