Trudy P Claspill Community Champion

That error message is telling you the Smart Value Condition in the branch is not being met. Smart values can be space and case sensitive. In this case, you are not using the correct capitalization of the smart value. It needs to be lookupIssues with a capital "i".

Hello @Gregory Hill Welcome to the Atlassian community. When you say you want to "link" the issue type to a Feature or Epic, you can do that using the generic issue linking functionality, regardless of the level at which the issue type exists. This does not confer the parent/child hierarchy to that relationship. You cannot…

Hello @Ilia Darsavelidze Welcome to the Atlassian community. Can you provide a screen image of what your administrators are able to see? Obscure confidential information. Have you confirmed that all the affected users still have licensed access to the product? Have you confirmed that the number of licensed users doesn't…

안녕하세요 @안순호 , Atlassian 커뮤니티에 오신 것을 환영합니다. 어떤 유형의 프로젝트를 사용하고 있나요? 프로젝트 메뉴 아래의 모든 프로젝트 보기 페이지에 있는 유형 열에서 해당 정보를 가져옵니다. 게시판에 표시되는 이슈는 이슈 필터를 이용하여 선정하고 있습니다. 사용 중인 프로젝트 유형에 따라 해당 필터를 사용자 정의할 수 있습니다. 그렇다면 사용자가 만든 문제가 보드에 나타나지 않는 이유일 수 있습니다. --- Hello, Welcome to the Atlassian community. What type of project are you using? Get…

Hello @Nacho Cortes I'm not sure if I have fully understood your scenario. What exactly happens when you try to complete the sprint in Project B? Do you get a message of some sort? What is the message? With regard to Tasks and Sub-tasks: The sub-tasks' inclusion in a sprint is inherited from their parent Task. Sub-tasks…

Hello @Sushil Ranjan Welcome to the Atlassian community. It could be a permissions issue. Or it could be a Workflow Properties issue. If the same user opens the issue to view the details, are they able to edit it? If they can't edit the issue when they are viewing the details, they won't be able to edit it from the List…

Hello @khaoula_dachraoui How does the 2 years apply in this scenario? * Does that apply to the creation date of the issues? * Does it apply to the date the issue was Resolved? * Does it apply to the date the issue was last updated? * Does it apply to the date the attachment was added to the issue? What exactly are you…

I'm not aware of any method to add such input fields at the project level during project creation. It is possible to define Project Properties after project creation, through an API though. https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-project-properties/#api-group-project-properties

Hello @Satya Putri Welcome to the Atlassian community. Try changing the size of your browser window and the zoom setting of your browser. Here I have my zoom set to 125% Here I have it set to 90%

Hello @thaer kalbouneh Welcome to the Atlassian community. I saw that same thing in an instance and reached out to contacts I have at Atlassian about it. I got this response: "it will only be enabled for 25% of our customers starting 15th July and the experiment will run for ~4 weeks. Mostly by mid Aug, we will close this…

Hello @Christine Darczyn Welcome to the Atlassian community. What are "features" in your instance? Is that an issue type? How are your stories "attached" to your "features"? Are you using generic issue linking to connect them directly? Are the stories child issues under the "feature"? Is "feature" an issue type that is…

The error message is indicating that the first condition is not being met - the issue type of the triggering issue is not "Sub-task". Are these issues in a Team Managed project or a Company Managed project? Is the scope of this rule Global, multiple projects, or a single project? Also, you don't need the rule Trigger that…

The Clone action allows you to set the Parent field, which is how you identify the parent/Epic for the newly created issue. Here is a simple example where you know the explicit issue key of the Epic. The next thing you have to determine is how you will know what Epic to specify. Do all the cloned issues go to the same…

Given that it is a Team Managed project, as I said you will not be able to set the Resolution field directly. The Resolution field will be set automatically when issues transition to a green color-coded status. It will be cleared automatically when they transition to a status that is blue or gray. If you want the…

In this case having branches or having multiple rules would not make a significant difference in the impact to your automation rule run limits. You would be either triggering one rule to run for every transition or each transition would trigger one of several different rules. You can learn more about how usage is…

Thank you for that additional information. That site is managed by Zoolatech. They are using an Atlassian Software-as-a-Service product through that site, but Zoolatech themselves manage access to it. You will need to contact the folks at Zoolatech to get access.

Hello @Eric Huang Welcome to the Atlassian community. One solution is to use a Smart Value condition instead of an Issue Field condition. With a smart value condition you can compare a value to the Status value of the issue that triggered the rule using {{triggerIssue.status.name}}

Hello @Benjamin Houard Welcome to the Atlassian community. Jira does not natively provide a calculated custom field. Are the issues you are selecting in a Company Managed project or a Team Managed project? For a Company Managed project a Jira Administrator could add more custom fields to the issues and Automation Rules…

Hello @Emine Güleş Welcome to the Atlassian community. We are a community of users of the Atlassian products. This is not the method for contacting Atlassian directly. Can you provide a link to the listing you found that redirects you to the other site? Did you apply for a job through Atlassian's Web site? Or did you apply…

What do you want the comment to say? Will there ever be more than one clone link between a SALTO issue and a PI issue? Both of the projects are Service Management projects. Those are typically used to manage "support" issues and enable limited communication with "customers" who are not licensed user of your Jira…

I'm glad I could help. If my response helped you solve your question please consider clicking the Accept Answer button to mark your post as Solved.

Can you provide a screen image of what you see, obscuring confidential data? At what point in the product subscription cancellation process are you blocked? Which administration experience do you have in your site? When did you delete/cancel the product subscriptions? When was the next billing date? Have you removed all…

Hello @Heather Welcome to the Atlassian community. This is a place for asking questions about the Atlassian product Jira. How does your question relate to that product?

Hello @Dr_Win_ST Have you referred to this documentation? https://support.atlassian.com/organization-administration/docs/delete-your-organization/ Pay particular attention to the information about how long it takes. When you cancel your subscriptions they are not immediately deleted. They remain active until you next…

Hello @Mustafa007 There is no dump of the certification questions for two reasons. * Each exam is different, selecting from a large pool of questions. * Each person that takes an Atlassian certification exam signs a form agreeing to not reproduce the exam questions. At https://university.atlassian.com you can take free…

Hello @SD Welcome to the Atlassian community. There is no "custom chart gadget" (by that name) available natively in Jira Cloud. For a list of the native Jira dashboard gadgets, refer to https://support.atlassian.com/jira-cloud-administration/docs/use-dashboard-gadgets/ If the available native gadgets don't meet your…

Hello @Mireya Cintora I have not heard that Automation Rules cause other project/issue processing to slow down. You should check with your administrators about the potential for the execution of these rules (there will be more than one) combined with any other rules that run to bump your instance over the usage limit for…

Hello @chris.ciccarello If my response helped you solve your question please consider clicking the Accept Answer button to mark your post as Solved.

Olá @Francielle Ferreira O Jira não fornece um método para registrar o trabalho durante períodos de data/hora especificados. Você precisa de um aplicativo de terceiros para fazer isso. Se você está disposto a obter esse aplicativo, um que achei útil e não muito caro é "Logs de trabalho - controle de tempo e relatórios de…

Hello @Christian Piermayr Can you provide some screen image to help illustrate the behaviour you are seeing but find undesirable?