Trudy P Claspill Community Champion

Hello @Jon Holt Welcome to the Atlassian community. Was it a paid subscription or a free subscription? If paid, was it being paid monthly or annually? Have you checked out the answer from the Atlassian Team Member on this post?…

Hola @Yorman Nieto , Bienvenido a la comunidad Atlassian. La respuesta corta es sí. La jerarquía de tipos de incidencias predeterminada en Jira Software es: Épico (Nivel 1) |-- Problemas de nivel "estándar" como Tarea, Historia, Error (Nivel 0) |-- problemas a nivel de subtarea (Nivel -1) Un problema no puede ser hijo de…

Hello @Darby Kim What is the Scope defined on the Rule Details page and if it is a single project or multiple projects then what projects have you specified as being within scope? In this step you have a syntax error. You are missing a double quote after the right-curly-braces here. For this rule to run, you would need to…

@Vamshi Krishna Challandula The author said they are a board admin. What you suggested is available only to Jira Admins.

You should also be able to find invoices by logging in to https:// my.atlassian.com

Hello @Jhomilton Silva Welcome to the Atlassian community. The Resolved portion of those charts will be based on the Resolved date/time field in the issues. That field is set when the Resolution field is set in an issue. Have you executed the filters used by the gadgets and reviewed the issues to confirm the Resolved and…

I think that only the user themselves can use the Stop Watching option in Bulk Change. I don't think one user can use that to remove another user from the Watchers list of multiple issues.

Hello @Prizific Welcome to the Atlassian community. To best leverage the community and get the most visibility for your request please start a brand new Question post. The only people who see additions to existing Questions are the author of the original Question and the people who responded to it. If you think this…

Hello @Singh, Priyanka Welcome to the Atlassian community. Are the two issues the same issue type? If not the the two issue types may be using different workflows. Click on the View Workflow option you see on in the transitions list in each screen. Are the Workflows revealed identical? If the project in the sandbox was…

Hello @Tony Morrison Try using the accountId attribute instead of displayName.

Hello @Andy Meadows Welcome to the Atlassian community. The user has to be granted a license (given a product role for accessing Jira) to your Jira software to be able to access any projects that are not accessible to the public on the internet. When you grant them a license they will get added to a default user group that…

Hello @Айдана Даниял Welcome to the Atlassian community. What type of project are you using? Get that information from the View All Projects page under the Projects menu. You will need to ensure that the user has been granted Browse Projects permission for that one project and no other. That may require changing the…

Hello @Tharunkumar B How are you importing the issues? Are you using a CSV import? Such a process will not create tabs and fields in the destination project. Those have to have been already set up in the destination project.

Hello @Jerry Raterman Welcome to the Atlassian community. Are the Epics that are getting linked to your Epics included in the Source Data specified for the Roadmap? If you include them in the Roadmap Source Data then the will show in your Roadmap. If you want to include only the linked Epics, then you'll have to create an…

Hello @Antonio Koronios Welcome to the Atlassian community. What type of project are you using? Get that information from the View All Projects page under the Projects menu. What kind of board are you using? Is it scrum with sprints or Kanban? That information will help us figure out the next questions we need to ask to…

Hello @sai chinamuthevi 1. Why do you need to know where the data is stored? Until you migrate the associated projects/issues, the attachments will be inaccessible. 2. As per this document, when you migrate in batches Jira will keep track of the cross project issue links and re-establish then as the batches get migrated.…

Hello @olivier_roset_e Welcome to the Atlassian community. I used the UI to add a status lozenge in the Description field. I then used the guidance here to print out all the fields in the issue, and looked for the Description field. This was the content I found. {color:#36B37E}*[ STATUS ]*{color}

Hello @Omar Bennani I believe you need to define a property for each value, adding a numeric suffix to each property key. jira.permission.edit.projectrole.1 = 10076 jira.permission.edit.projectrole.2 = 10029 There is an example of this, the way it worked in Jira Server/Data Center, here:…

Hello @Colin Knox Welcome to the Atlassian community. We will need more information to try to help you with this problem. Can you provide a screen image of the Summary page you are viewing? Obscure confidential information. Please tell us where on the page you think the issue should be included. How are you getting to that…

Hello @Naziya Parveen Does the source filter pull issues from one project or multiple projects? Are any of the source projects Team Managed projects? Is the board a Kanban board or a Scrum board? If it is a Kanban board did you check if the issues might get excluded by the Board Sub-filter? Do you have any quick filters…

I've opened a support case with Atlassian to see if there is already a suggestion concerning this.

You're fast, @Bill Sheboy ! I only got the email 20 minutes ago that they had opened that CR in response to my support ticket.

Hello @Erin Crews Welcome to the Atlassian community. The short answer is no. What problem are you trying to solve by adding Timeline to the menu bar? All the options listed in the menu bar provide a list of those types of entities from which you can choose. The Timeline functionality is associated to individual Plans, to…

Hello @David Whitlock Can you show us the workflow diagram for the workflow you are trying to modify? Is "canceled" a Status or a Resolution? You can set the editable property based on the Status the issue is in. You can't set it based on the Resolution value. If Canceled is a Resolution value under the same status where…

Hello @LynnG It does appear that the List view displays issues only from the project to which the board is attached (the Location setting of the board). I have not tested that exhaustively, but it does appear to be true. If you have a board that combines Epics and child issues from multiple projects, you can change the…

Please show us the rule you created, and the details of each step. Also please show us the details of the issue where you changed the Final story points value. Show us enough of the image to show us the Final story points field in that issue, and the Linked Issues section showing that it has the "split from" link to…

Hello @Camilla Braganca Do you mean you want to set the Due Date on that issue to be 3 days before the first Friday of the month? How far in advance of that date do you want this card created? Let's say you want the recurring task created 2 weeks before it is due. And if it will be due 3 days before a Friday that means it…

If your filter was only: project = "XSP" AND "Epic Link" in (XSP-411, XSP-509, XSP-514, XSP-1354) ...then you would only be getting the child issues of the specified Epics. If you want the Epics too then you need to use this: project = "XSP" AND ("Epic Link" in (XSP-411, XSP-509, XSP-514, XSP-1354) OR issue in (XSP-411,…

1. The rule will fail and notification will be sent to the person specified in the Rule Details to receive notifications upon rule failure. 2. Jira does not have a native custom field type for Email Address.

The rule doesn't need to be that complicated. In my example you would replace Story Points with Final story points