Trudy P Claspill Community Champion

Hello @Carollee Welcome to the Atlassian community. When did you start encountering this problem? Is this a new problem or has it always occurred? Have you reported this problem to your Jira Administrators? Have you tried any of the following? * Execute the same steps in a different browser application * Execute the same…

Hello @Josephine Turner Have you ensured that atlassian-addons-project-access is added to all permissions in the Permission Schemes associated with the target projects? Also ensure that "Space Role (atlassian-addons-project-access) " is added to all security levels in the security schemes.

Hello @Timothy McKay This can be done with Automation Rules. Are you familiar with constructing Automation rules? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ Jira Administrators can create Automation Rules. They may also allocate that permission to Project/Space Administrators. Do you have…

Thank you for that clarification @Vani Jayanthi What is your level of access for this Jira system? Are you an end user only, the administrator of your project/space, or a Jira Application Administrator? In what type of project/space are the Epics contained? You can get that information from the Type column on the View All…

Hello @Vani Jayanthi Can you please clarify if you want to change the exiting Epics into Initiatives, or do you want to copy the existing Epics so that you end up with 150 Epics and 150 Initiatives? Both are possible if you have sufficient permissions, but the steps are different.

Hello @Brittany Huffman Welcome to the Atlassian community. 1. You need rows only for the items you want to update. 2. To use CSV Import to update issues you need the following columns: Issue key Summary - Even if you don't intend to change it this field is always required as part of the CSV file. The fields you want to…

Hallo, @andreas_hartmann Willkommen in der Atlassian-Community. Dies ist eine Community, in der sich Nutzer von Atlassian-Anwendungen gegenseitig unterstützen. Dies ist nicht der richtige Weg, um den Atlassian-Support direkt zu kontaktieren. Wir können Ihnen aber möglicherweise weiterhelfen. Atlassian bietet in seiner…

The Space type is relevant because there are some different options available based on the type of Space this concerns, and...: * What exactly you mean by "highlight" * What view you want to see this in (i.e. List View, generic Search Work Items view, Board view)

Hello @Michael Green What type of Space does this concern? In which view are you hoping to see this highlight? My initial thought is that there is not native functionality that will highlight a row as red based on comparing the "Due date" field to the current date. But if you provide the requested information then I may be…

Hello @Sam Almoite Welcome to the Atlassian community. What type of Space does this concern? You can find that information by clicking ... button next to the Space in the panel on the left. Tell us what the last two lines in the pop up say. The specific steps needed will depend on the Space type. While you have not…

Hello @Kenneth Hopkins Welcome to the Atlassian community. Does your organization handle your subscriptions yourselves or through a partner? Do you think you have paid for more than you actually have access to? Have you tried contacting the Atlassian Billing, Pricing, Licensing support team?…

Hello @fg8652 I can't tell you why Atlassian makes the decisions they have made. An alternative to having the plan within a tab, you could add a Shortcut that is a link to the Plan.

Hello @craig_holdaway I'm sure that is frustrating. Be advised that I am not an Atlassian team member. I have no direct access to change the functionality of the support portal. I am just another user of the products.

If you are using the native Plans feature then the scope of the plan is the aggregation of all data in your sources. It is not limited to the union. Essentially what you need is a source for your epics and a source for your stories. With native Jira JQL you can get the child items under a single epic with the following:…

Hello @muzaffer keskin Welcome to the Atlassian community. When did you receive the notification that the site was deactivated? Atlassian will hold the data for a short period of time after deactivation. That may be as little as 14 days, and then the data is permanently deleted. If you want to get an authoritative answer…

What type of field is "County"? Is County the name that you gave the field? When specifying columns to include, you must provide the name of a field. Can you provide a screen image showing the field on the screen? What is the Space type?

Hello @craig_holdaway Welcome to the Atlassian community. Are you the Jira Administrator for that subscription or the Organization Administrator for the Organization where that site exists? Is your subscription a paid subscription or a free subscription? In the field before the URL prompt what did you select? For paid…

Hello @Arun Sheshadri Badri Welcome to the Atlassian community. Here we are a user community with no direct access to your account or subscriptions, so we cannot reactivate the site for you. But we can provide you with helpful information. If you subscription has been deactivated for 14 days or longer, it is unlikely that…

Hello @Timothy McKay Are you the administrator of the Space (aka Project)? Are you an Administrator for the entire Jire application? Is the space/project Team-managed or Company-managed? To find out, click the ... button next to the Space name in the navigation panel on the left. Look at the last two lines of the pop-up.…

Hello @Kiwy Welcome to the Atlassian community. To attempt to reactivate the subscription follow the guidance here: https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/ Here we are a user community with no direct access to your account or subscriptions, so we cannot reactivate the site…

Hello @Yu Che This seems to be related to the same site you mentioned in your previous post from February. https://community.atlassian.com/forums/Jira-questions/Site-URL-Already-Taken-Seeking-Access-Recovery-for-superpmt2/qaq-p/3186785 The advice we provided in that post still applies. If your support case has been closed…

Hello @Kevin Norris Unfortunately you have not addressed the question I posted. It is difficult to provide authoritative answer without that context. If you are able to provide that information then I am willing to try to help you address any remaining issues you are facing. If you are satisfied with the result you have…

Hello @Sandeep Kumar Please show us the details on the Clone Issue action and the details of your Create Variable action.

Olá @Pedro Aguiar Albuquerque , Bem-vindo(a) à comunidade Atlassian. Você pode fornecer uma imagem da tela que mostre o botão do cartão que você usou para criar a automação? O que a automação faz? Você é administrador(a) do espaço para o qual os dados são exibidos no quadro? --- Hello, Welcome to the Atlassian community.…

Hello @Kevin Norris Welcome to the Atlassian community. When you say "the Planner" do you mean the Plans feature available in Jira? If so, exactly how did you configure the issue source? Did you use a filter? What filter did you use? Did you construct the filter so that it will get not just the Epics but the child issues…

Hello @Elliot Kumpe Welcome to the Atlassian community. What instructions are you referencing? Can you provide links? What have you tried? Is the Team-managed project a Software project?

Hello @Sandeep Kumar The problem is your Edit action within the For Stories branch. That is being executed against the source issue, not the issue created by the Clone action. Rather than using the separate Edit action you need to set the Epic Link field (or the Parent field) within the Clone action. Can you also show us…

Hello @Radosław Szatkowski Welcome to the Atlassian community. Are you referring to a single Space among many within a Jira instance? Or are you talking about the entire Jira instance? When a single Space is deleted in Jira it goes into a Trash folder. It will be automatically deleted permanently after 60 days. Alternately…

Hello @Technology Travel Food Fun Welcome to the Atlassian Community. What do you want to get from that connection? What problem are you trying to solve by creating that connection?

Hello @Agustin Gutierrez Welcome to the Atlassian community. This is a user community. We don't have access to the backend of the Atlassian ecosystem. You need to reach out to Atlassian Technical Support. https://support.atlassian.com/contact/#/