Trudy P Claspill Community Champion

Hello @Sriker Narayanagiri Welcome to the Atlassian community. Was the previous administrator using an Atlassian Cloud account that was based on an email address managed by your company? If so, they your internal technical support team that manages email accounts should reactivate the account, reset the password, and give…

@Rasa The link provided by @Walter Buggenhout is a reference for Jira Cloud. Here are the references for Jira Data Center (which are the tags applied to the post). https://www.atlassian.com/software/jira/service-management/resources/insight-data-center-get-started-guide#step-6…

Hello @Ori Bergman First I want to reiterate what others have said that it is a bad idea to delete issues. However, if you have a valid reason for enabling users to delete issues: At the bottom of the above image it says "You're in a team-managed project". In a Team Managed project, a user's permissions are based on the…

Hello @Nissim Ariel Welcome to the Atlassian community. For future reference the best place to add questions about Jira is the Jira Questions forum. https://community.atlassian.com/t5/Jira-questions/qa-p/jira-questions We need additional information to help you with your issue. * Are you working with Jira Cloud or Jira…

Active sprints will display above Planned sprints in the Backlog. You can reorder Planned sprints. Refer to: https://support.atlassian.com/jira-software-cloud/docs/reorder-a-sprint-in-a-company-managed-project/ It is not possible to change the order of Active sprints. There is a change request about that:…

Don't hesitate to ask if you have any questions.

Hello @Harry Welcome to the Atlassian community. For a Team Managed project Jira gives you only one board associated with the project. You can have either a Scrum board or a Kanban board, which is determined by the enabling or disabling of the Sprints feature in the Project Settings / Features page. You can freely switch…

Hello @Tim Williams Has there been a change to the mapping of statuses to columns in your scrum board? Specifically, have the statuses mapped to the right-most column changed? Or, has another Scrum board been created that uses a filter that references the same issues, and has a different status/column mapping configuration?

What type of project is the scope of this rule? I tried with a rule scoped to a single Company Managed Software project, with the Create Issue action trying to create an issue in the same project, and still did not encounter the issue you are seeing. Do other users encounter the same issue? Have you tried a Chrome…

Hello @Eric Meinders In what context are you using the Assignee field? Is this in an Edit Issue action? An Assign Issue action? A Condition? In may Free Jira instance in an Edit Issue action, after I saved the rule the Assignee field in that action still shows the user name. And when I click on the field again to change…

Hello @Adrian Speich Welcome to the Atlassian community. Can you share with us the actual JQL you are attempting to use? I suspect you are trying something like this: 'Deployment SLA' < 'Started: Approval[Time stamp]' Comparing one date (or date/time) field directly to another in a JQL statement is not supported by native…

Hello @Yeswanths In addition to what @Camilo Galleguillos said, the rule that you set up will need to be a multiple-project scoped rule, listing both project 1 and project 2 in the Project Scope on the Rule Details page. Multiple-project scoped rules can be created and edited only from the Global Automation page under the…

(Disclaimer: I don't have an environment where I can actually test this.) Take a look at this article: Forms Automation: Access form fields with smart values (smartvalues) ...which references this documentation: Access smart values for forms and form fields Assets would appear to be classified as a "choice" type of field…

Have you tried the method recommended by Kristian to get the data?

Hello @David Hart In what type of project is the form being submitted; Jira Service Management, Jira Software, or Jira Business/Work Management?

Hello @boellner boellner Welcome to the Atlassian community. Without an add-on this will require multiple steps. Step 1: Create a filter to get Change Requests that match the criteria. Step 2: Save the list of issue keys returned in that result set. Step 3: Create another filter that uses the childIssuesOf("{issueKey}")…

I don't work with Tempo, so I don't have an answer to that question.

Hello @soyoung kim Welcome to the Atlassian community. Are you referring to a single deleted page within a Confluence site, and entire deleted Confluence Space in a Confluence site, or an entire deleted Confluence site? When you say that "customer support" confirmed it was deleted, were you communicating directly with…

Hello @떼껄룩 Welcome to the Atlassian community. This forum is for questions related to the Atlassian product named Confluence. I think you will have to go elsewhere to ask questions about making videos.

Hello @Brady Buttrey Can you share the information in the Audit Log from the rule execution? Can you also share all the details of the Scheduled trigger? 

Hello @Murat Sahan Yes, technically there are methods for sharing content via email with people who don't have access to see the content through Jira. However, I think you should be giving careful consideration to why you need to share content with somebody who doesn't have access to Jira. Why can you not give them access…

Hello @Shawn Stevens It appears that this is expected behaviour based on changing it being logged as a Suggestion rather than a Bug. https://jira.atlassian.com/browse/JRACLOUD-85350

I see that @Walter Buggenhout was able to address your question and found the related change request in Atlassian's backlog.

If you use the Archive Issue feature, the Archived issues will not be included in the filter results.

Archiving an Epic does not archive its child issues. Those would have to be archived separately. The bulk change feature does not support archiving multiple issues at once. The following KB discusses a method for archiving multiple issues at one time, using Automation and the Rest API:…

You're welcome. If you were able to solve your problem with the response I provided, please consider clicking the Accept Answer button to mark your post as Solved.

Hello @Fariba Kaibiri Welcome to the Atlassian community. The screen image you provided indicates you are using Jira Server or Data Center, while the document provided in @Valerie Knapp 's answer is for Jira Cloud. Refer to this document instead of.…

Hello @Darshan Hiranandani Your question is almost identical to a post made two days ago by another community member. Please refer to the responses added to it. https://community.atlassian.com/t5/Jira-Service-Management/I-m-trying-to-create-automations-to-add-a-specific-label-when/qaq-p/2903444

Hello @ariharan m Welcome to the Atlassian community. Yes there is a free app for integrating Jira Cloud and Google Sheets. Refer to https://support.atlassian.com/jira-software-cloud/docs/use-jira-cloud-for-sheets/

Hello @khushboo_puri Can you provide more of an explanation of what you mean by "flipped"? A screen image showing what you are seeing, and an explanation of how it is not what you expect would also be helpful.