Trudy P Claspill Community Champion

Hello @김선욱 Welcome to the Atlassian community. Are the image files attachments in Jira issues? What migration method are you using? https://support.atlassian.com/migration/docs/cloud-migration-methods-for-jira/ Are you using the Jira Cloud Migration Assistant plugin to execute your migration?

Hello @Usha Rani Pala Welcome to the Atlassian community. The system Audit Log does not record every change in every field for every issue. For details about what it does include, refer to https://support.atlassian.com/jira-cloud-administration/docs/audit-activities-in-jira-applications/ The individual issue's History is…

Hello @Mallikarjuna Please provide screen images of the full rule, and the details of the Send Email step so that we can offer suggestions about the root cause of your problem.

Hello @Rita Arellano I think your intention is for the condition if summary=RED to be applied to the issues found by the Lookup Issues action. Is that correct? If so, that is not what is actually happening. The actions and conditions inside of a branch will be applied to the issues of the branch unless directed otherwise…

The problem is not because you are all Space Admins. The tags on your post indicate you are using a Free subscription. Is that accurate? I am also using a Free subscription and have not been able to replicate the problem. The Filter by user field will show selectable users if you start to type in user names. I have that…

@Soporte N1 Bienvenido a la comunidad Atlassian. No, un solo proyecto no puede tener dos Esquemas de Configuración de Campo. Sin embargo puedes lograr lo que deseas. En un esquema de configuración de campo, usted asocia una configuración de campo con 1...n tipos de problemas. Realizaría dos configuraciones de campo. En uno…

I recommend a different logic to the construction of the rule. You can still use the Scheduled trigger, but don't include a JQL in it. Follow that with a Lookup Issue action where you execute the JQL that would find the issue, if it existed. Follow that with an Advanced Compare condition to see if the results of that…

Hola @Victor Zorrilla Bienvenido a la comunidad Atlassian. ¿Qué pasos estás intentando ejecutar? ¿Qué sucede cuando intentas ejecutarlos? ¿Estás recibiendo un mensaje? Si es así, ¿cuál es el mensaje? --- Hello Welcome to the Atlassian community. What steps are you trying to execute? What happens when you try to execute…

Hello @Brad Prusa Welcome to the Atlassian community. Have you already tried to create this automation rule? If so, please show us what you have so far and the details of each step. What version of Jira Data Center are you using?

Thank you for that additional information. The green "Done" that you are pointing at with the purple arrow is a special indicator. It is only used to show the Status of the item when that Status value is part of the "Done" Status Category. This can't be modified in this basic Timeline view. You will not be able to achieve…

So far I have not been able to replicate your issue in my Confluence environment on a Free subscription. Do all users experience the same issue? Have you tried a different browser app or a private browser window? Have you tried deleting the macro, publishing the page, then editing the page and re-adding the macro?

Hello @Susan Hamilton Are you working in Jira Cloud or Jira Data Center? Have you started building the automation? If so, show us what you have so far. What do you want to do with the data when you have it? Generally speaking Jira does not have an automation rule step that will calculate that for you. One solution is to…

How many Request Types do you have? Have you tried typing in the name of the missing Request Type to filter the list shown?

Hello @kobi shaked Welcome to the Atlassian community. Jira does not currently support creating custom filters that will present a dropdown of values to use in the filter. There is a change request for the functionality here specifically for Jira Service Management: https://jira.atlassian.com/browse/JSDCLOUD-13689

Adding to this... Is "themes" an issue type in your Jira instance, like Epic, Story, and Task?

Hello @Craig Hynek What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu.

Hello @Amulya Sankara To create a new board for a Team Managed project you have to create and save a Filter for that project and then create the board based on a Filter rather than an Existing Project. There's a couple of articles that discuss this:…

Hello @Colin McKenzie Welcome to the Atlassian community. When you change the filter to: project = MY_PROJECT AND parent IN (EPIC_1, EPIC_2) ORDER BY SOME_FIELD ASC ...you are telling Jira that you want issues from MY_PROJECT, but only the issues that are children of EPIC_1 and EPIC_2. That is explicitly excluding all…

Hello @Tosha Liveoak Are you referring to the Timeline available under a Plan (from the Plans menu), or the Timeline available from the navigation panel on the left when you are simply viewing a board? Can you provide a screen image that shows the display of "Done" to help us better understand the view you want to change?

Hello @Karan Welcome to the Atlassian community. What method are you using to limit the issue visibility to Reporter and Assignee? I am guessing that you are using Issue Security. To enable others besides Reporter and Assignee to see an issue in that case you would need to modify the Issue Security Level field to…

Great! If my responses helped you resolve your requirement, please consider clicking on the Accept Answer button above my responses to mark your Question as Solved.

I understand the problem. I think I have now reproduced it. How did you construct the URL that you are using? Specifically, how did you insert the text for the JQL statement? I created a search in the View All Issues page. I then modified the URL on that page to replace /issues/?jql= with /rest/api/2/search?jql= I notice…

Thank you for that additional information @Sabareesh Kumar M To confirm: 1. You can click the button to display the list of available custom filters and see that list. 2. You get the error when you activate a filter on the Backlog screen. 3. You can activate the same filter on the Board screen and there is no error. 4.…

Hello @MJQ Welcome to the Atlassian community. What steps did you execute to create another Organization? Typically if you go to https://atlassian.com and start a Jira product subscription from there it will create a new Organization under which that subscription will be deployed. Or were you within the…

Adding to this... The images show that the user has only the Service Desk Customer role in the project. While that role typically has Browse Projects permission within a Service Management project, that access is restricted to the Customer Portal. To be able to see the issues through the "licensed user" interface, which is…

Hello @Sabareesh Kumar M I don't see any problems listed on the Atlassian Status page. https://status.atlassian.com/ And the problem is not happening for me. Are you able to get a list of the filters or do you get the message first? Does the same happen for other people, on the same board or other boards? Have you tried a…

Hello @DMRC Support 2 Welcome to the Atlassian community. Time Tracking is available in the Free subscription. The Log Work option will be under the Actions menu.

Hello @Hi! Tech Can you provide a screen image of what you are seeing? Can you confirm you are working with a Scrum board? Can you confirm that the users have the Manage Sprints permission in the "IN" project?

Can you provide a screen image of what you see when viewing the Assets, where the issues are not showing up as expected? Perhaps I have misunderstood your reference when you say "Linked Issues".

You have to use the {{fieldChange}} smart value. This is a special smart value available only when you use the Field Value Changed trigger. An excellent testing and debugging tool is the Log action. You can use that to write out data to the Audit Log when the rule runs. Here is a test rule I did, triggered by a change of…