Comments
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That's great to hear! If you have been able to solve your requirement with help from my response (and/or other responses) please consider clicking the Accept Answer button above the response threads that were helpful. This will also mark your question as Solved, which helps others searching the community find Questions…
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@Mathew Lederman Thank you for that additional information. If I understand correctly then, the restriction can't have anything to do with the user viewing the data, but rather only with how they are viewing it. If they are viewing it through the portal then they should see the button (if the other transition restrictions…
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Hello @vishalkalra @Fazila Ashraf 's answer is likely the correct answer. However, for future reference, in order to help you debug your Automation Flow we generally need the following information: 1. Screen images that show your entire Flow. 2. Screen images that show the details of each step, if the full details aren't…
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You said you are using a service account to try to add the agent. How are you using a service account to add the agent? Are you logged in as the service account instead of as your own user? Is the service account both * granted the Site Admin role for the Site, * AND granted the Admin or Collaborator permissions for the…
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Hello @Mathew Lederman Do all the customers have something in common that is not also common to Agents? * Are the customers all added to the Service Desk Customer project role? And do none of the Agents below to the Service Desk Customer project role?* If this is true you should be able to add a Rule/Condition/Restriction…
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Hello @Chris_Payne Welcome to the Atlassian community. According to this article: Add a Rovo agent to the help center To add a Rovo agent to a Jira Service Management help center, make sure you: * are a Site admin for that Jira Service Management site * are an Admin or Collaborator for that Rovo agent Note that one is not…
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Hello @Tony De Lara Welcome to the Atlassian community. Did you previously have Confluence installed on the site? If so, did you recently cancel the subscription or did Atlassian cancel it automatically (due to inactivity or non-payment)? If so, the process for fully removing all connections between the Confluence app and…
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The function name came out wrong via autocorrect in my reply. i have edited the reply to correct it.
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@Germán Morales For many fields it is not necessary to use smart values to copy from the trigger issue. Consider the flow of selections shown below:
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Hello @Ganea_ Merissa Since I did provide a working solution to your Question (per your comment on my article), please consider clicking the Accept Answer button above my response thread here so that your Question will be marked as Solved. That helps others searching the community find posts with validation answers.
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@Ganea_ Merissa You are welcome!
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Thank you for the additional information. When you elect to delete a space it is moved to the Trash folder. You need to empty the Trash folder to completely delete a space key from the instance. Did you export a single space from Space Settings for that space? Or did you use the Backup Manager from Confluence…
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Hello @Steven Chau Welcome to the Atlassian community. How did you create this service account? Did you create it like a "normal" user account that can login to the UI? Did you create it though the Admin hub through Directory > Service Accounts? I think from your description you mean the latter. Are you trying to use this…
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Hello @Mayuresh Kamble Have you cleared the Plugin and UPM caches? https://support.atlassian.com/confluence/kb/universal-plugin-manager-or-add-on-update-fails/ Have you checked the server if on your staging server to make sure it is not showing the same ID as your production server? Having the same ID can cause a problem…
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Can you provide the detailed steps you used to create the backup and import the backup, or a link to the instruction documents you referenced? Are you importing the backup to the same instance from which you generated the backup, or a different instance? Do the spaces in the backup already exist in the instance where you…
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Hello @Stephan Åkeborg Welcome to the Atlassian community. What instructions/steps did you execute to make the back up? What instructions/steps did you execute to complete the restore? Did you restore to a different Confluence instance than the one from which the backup was created?
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@Nikola Perisic Based on my recent testing the inactivity period is now far shorter than 120 days. I set up a free subscription and stopped using it on Feb. 25, and it was deactivated last week.They notification said it would be deactivated on May 9, but for some reason the didn't actually deactivate until several days…
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Hello @Jay Ratnathas Welcome to the Atlassian community. Do you mean your login account was deactivated or your Jira app subscription was deactivated? When was the last time you accessed the deactivated item? When did you receive notification that it was deactivated? If this concerns a deactivated Jira subscription you can…
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Hello @James Gill Welcome to the Atlassian community. What happens when you try to access your account? Are you getting some message? If so, what is the message? Is the issue that your login fails or that the Jira site/data is inaccessible? Is this an Atlassian login and Jira subscription you set up yourself, or did…
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Hello @Elena Papa There was a change requests about this. It timed out. https://jira.atlassian.com/browse/JRACLOUD-76154 You can use the Bulk Edit option if you want to make the same change on multiple Subtasks at one time. Or you can go to the List tab and change the filter to retrieve the subtasks. Then change the…
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Hello @flourish_x_yang A series of IF conditions is not the same as an If/Else structure. What you show in your image is a series of IF conditions. With a series of IF conditions the first condition that returns False cause the the series to be exited. What you described is expected functionality. It is working as…
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Hello @Jamie Stanczyk EDIT: the function name came out wrong via autocorrect. i have corrected it. In your branch where you would use that JQL you would use a smart value, not an explicit issue key. Assuming the rule is triggered by a change on the Initiative you would use issue in…
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We played lots of board/card games growing up: * Parcheesi * Sorry! * Trouble! * Monopoly * Cribbage * War (card game) * Battleship (pre-electronic version) * The Game of Life * Payday * and when we were quite young, Candyland and Chutes & Ladders
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Hello @Michael Peterson Do you have a question related to your experience with Rovo? What sort of response are you looking to get from this user community related to your post?
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Thank you for that clarification. So you are asking for something different from that Change Request; specifically preventing managed users from your verified domains from creating new Atlassian Cloud organizations. The creation of a new Subscription through the Sign Up/Try It Free options is going to create a new…
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Hello @Jenifer Kuntz Are you still experiencing this issue? I have tried the same in a Premium environment where I have access, and I don't encounter this problem (using Chrome Incognito). In the Editor: In Preview; the macros can't actually be expanded in Preview: After Publish; in the live page the macros can be expanded…
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Hello @Bret Hicks Welcome to the Atlassian community. Can you provide some more context for this idea? Are you referring to Atlassian Cloud Organizations, under with Sites with Atlassian Application Subscription exist? Or are you talking about customer Organizations used within the Jira Service Management app? How do these…
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Hello @Katharina Schöpf Welcome to the Atlassian community. As a user community, populated mostly by customers and vendors, we don't have access to the Atlassian infrastructure backend or anybody else's sites or billing information. So, we are not able to check why your site is unavailable. We might be able to offer you…
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Hello @Bing Ren Welcome to the Atlassian community. Have you read the information available here? Overview of Atlassian Backup and Restore Backup and restoration is the responsibility of the customer. Atlassian does not handle that for you. If the above document doesn't provide the information you are seeking, can you…
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I don't see any active incidents on Atlassian's status page that would relate to this. https://status.atlassian.com/ I'm going to flag your post here to raise it to the Atlassian of Atlassian team members who can investigate from the backend. They should respond within 2 business days.
