Trudy P Claspill Community Champion

Hello @Agnes Siahaan Welcome to the Atlassian community. Troubleshooting steps are dependent on the type of difficulty you are encountering. If you are new to the Jira product, you might want to start by ensuring you understand how to use it. There are free, on-demand training courses available at Atlassian University. We…

Hello @brian_lee What information is available in the email log for the project? Access the log from Project Settings > Channels > Email.

My experience is the same. If the issue is not excluded by the board's subfilter, then the Completed Issues hiding is based on the Updated timestamp.

Olá @Replay Box Brindes Promocionais , Bem-vindo à comunidade Atlassian. Eu não entendo sua pergunta. Você pode fornecer uma imagem da tela e apontar o item que está tentando alterar? --- Hello, Welcome to the Atlassian community. I don't understand your question. Can you provide a screen image and point out the item you…

Hello @rpatrick (Note my name is Trudy, not Judy.) You said the issues of interest are "related to" the Stories. That makes me think you are using generic Issue Linking to create a relationship between the Stories and the other issues. Can you provide a screen image of one of these Stories with related tasks so we can…

Hello @Philip Kappaz Welcome to the Atlassian community. You mentioned the Jira Portal. Are you working with Jira Service Management projects and the JSM portal? Or are you working with Jira Software or Business projects? You can get the project Type information from the View All Projects page under the Projects menu. That…

Hello @Isaac Kan Welcome to the Atlassian community. My first question is have you confirmed that you are accessing a Scrum board rather than a Kanban board? If you are accessing a Scrum board, the ability to manage sprints in a backlog relates to two things: 1. The filter used to create the backlog. 2. Having the Managed…

Hello @DE MURCIA Welcome to the Atlassian community. Are you saying you are not able to access Jira at all anymore? Or are you still able to access Jira but unable to access the add-on? And is this an add-on you developed, or one you got from another party?

Hello @RGS Welcome to the Atlassian community. Is your current platform Jira Server, Jira Data Center, or Jira Cloud? If you click the Help button in the menu bar and look at the About option, what information do you get? Jira Server has been discontinued. It is no longer possible to get a new Jira Server license. Jira…

Hello @rpatrick Welcome to the Atlassian community. Using the Group By/Swimlane feature set to Stories will give you each Story (standard issue type) as a swimlane with its Subtasks (children) shown as cards in the swimlane. There is no feature that will let you create swimlanes per standard issue type (story) and show…

Hello @Andrii Omelianovych Does that mean you were able to solve the problem? Or do you still have questions?

@Mareli I just wanted to extract the milliseconds. We needed it for reporting that we needed to do. This was my solution: {{issue.created.format("yyyy-MM-dd HH:mm:ss")}} If you look at the documentation for smart value functions/formatting for date/time values:…

@Vikrant Yadav Anonymous access would definitely give anybody on the internet access, if they found your site. Public links allow anybody who has the link to access the page. Third party apps would potentially enable you to provided secured access. To be clear, I am only pointing out Atlassian's stated policy for Guest…

Hello @shivani shirguppi Take a look at the response to the same question from February 2024. https://community.atlassian.com/t5/Jira-Align-questions/Are-there-any-options-for-trial-version-for-Jira-align-and-what/qaq-p/2596205

Hello @Chanel Oh Welcome to the Atlassian community. Refer to this documentation. https://support.atlassian.com/organization-administration/docs/delete-your-organization/ Review the information concerning how long it takes. Let us know if you have questions.

There are a few alternatives you could consider. Anonymous access: https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/ Public links: https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/ Third party apps that allow you to share content without granting access…

Adding to this... Do note that the Confluence Guest access is intended to be used only for people outside of your organization, as per the Atlassian documentation. If you intend to onboard 4k users from a domain that you have claimed, that could be considered non-compliance with the above policy.

Hello @Vasu Dev Thank you for answering my questions. The purpose of question #4 is to find out if the users are identified by membership in a User Group, in one or more Project Roles in the project, or some other means. And does that list of team members periodically change? Depending on how that list of users currently…

Hello @Vasu Dev 1. When you say you need to create 4 stories for each of 10 team members how are you indicating that a particular set of 4 stories is "for" a particular team member? Do you set the Assignee field to the team member? 2. Are the 4 stories otherwise identical across each team member every time? 3. Will the…

Hello @Andrii Omelianovych Welcome to the Atlassian community. Can you provide screen images to help illustrate your problem? Are you trying to see more fields when you view the full details of a Subtask type issue? Are you wanting to add more fields to the summary of Subtasks that displays within the parent issue, as…

Hello @Владислав Welcome to the Atlassian community. Can you share screen images with us showing where the Partner and User roles are available? These are not default roles provided by Jira Service management. Refer to this documentation for information about Roles in JSM:…

Hello @Andrew Schmidt For the specified components in your rule to work there must already be some issues selected/in context. The "If matches" step is a condition that is trying to evaluate if the previously selected issues meet a condition. A condition does not actual retrieve a set of issues. With a rule that uses a…

Hello @Dell Fields Welcome to the Atlassian community. For Jira and for Confluence your company has two options for how to use the products: * You can choose to use the products under the Software-as-a-Service model. In this model Atlassian hosts the products for you. You do not have access to the hosting server nor to the…

You're welcome! If my responses helped you address your requirement please consider clicking on the Accept Answer button to mark your Question as Solved.

That means that the Feature issue type is currently at the same level as the other standard issue type. In that case you cannot make it a child of other level 0 issue types. They can convert existing Feature type issues into Subtasks. Or a new issue type named something like Subtask-Feature could be created at level -1 and…

You can find deprecation notices for the API with target dates here: https://developer.atlassian.com/changelog/#atlassian-developer-changelog For the issue search endpoints specifically: https://developer.atlassian.com/changelog/#CHANGE-2046

Ah, I missed something. In between the Lookup Issues and the Edit Issue in the second branch you need to add a Condition to confirm that the Lookup Issues action actually found at least one issue. You should be able to use one rule for the doing the work when the Parent field is changed because the Parent field is used at…

In what way does it not work? Is the rule getting triggered when an Epic is changed? How is the change being made to the epic; manually or by another automation rule? What is the output in the Audit Log? Did you create a second rule, or are you expecting the one rule to work for changes to a child of an Epic, and when an…

Hello @sarvesh Welcome to the Atlassian community. The API documentation includes alternative API endpoints.

Adding to this... I would recommend that you first contact your Jira Administrators and confirm that the Xray app has not been disabled or removed from your Jira instance.