Trudy P Claspill Community Champion

Third, check if you have any Team Managed Software projects in your instance. Find that information in the Type column of the View All Projects page under the Projects menu. Permissions are managed differently for Team Managed project. Each project has an Access setting of Open, Limited, or Private. If the Access level is…

Hello @Celina Kincaid Yes, I did. Did you notice that I said that the project scope in the filter must be declared explicitly, not by criteria? You must declare the project scope as project in (project 1, project 2, project 3). You cannot use selection criteria such as category = "Production Support" If you do not…

Hello @Celina Kincaid You must explicitly declare the in-scope projects in the JQL filter. You can't use criteria to select the projects (i.e. using the project category.) Otherwise Jira will assume that any and all projects may have issues that are within the scope of the board, and the users must then have Manage Sprint…

Hello @Kalin Taylor Welcome to the Atlassian community. Can you provide a link to the reference documentation you used to set up that integration?

Hello @Mateo Eidson If you remove the and Summary ~"Dev - Migrate to Staging*" portion, do you get any results? Is the text you provided all the text that should appear in the Summary, or is it just the first part of the summary? It looks like you have an asterisk following Staging but I wanted to understand you intention.

Hello @kunal.matharu It is unclear to me what you expect this rule to do? Are you trying to clone the issues found by the Lookup Issues action? And then clone the subtasks of those issues into the newly created issues?

@John Cobbs Yes, however, for the benefit of anybody who might see your response and not drill through to the post your referenced... You cannot incorporate additional levels above Epics directly in the Team Managed projects. Instead you have to create those higher level issues in Company Managed projects. Then through a…

It is possible that the automation rule is firing before the attachment of the form's attachment has completed. Before the Create Issue action try inserting a Re-fetch Issue Data action.

Lamentablemente, no es posible configurar días laborables para proyectos individuales de Jira Work Management. Hay una solicitud de cambio para esa funcionalidad aquí: https://jira.atlassian.com/browse/JWMCLOUD-208 --- Unfortunately it is not possible to configure working days for individual Jira Work Management projects.…

Lamentablemente, no es posible configurar días laborables para proyectos individuales de Jira Work Management. Hay una solicitud de cambio para esa funcionalidad aquí: https://jira.atlassian.com/browse/JWMCLOUD-208 --- Unfortunately it is not possible to configure working days for individual Jira Work Management projects.…

Hello @Jhan Knebel Technically, you can't do that. What you can do is change the name of the current issue type "Epic" to "Feature". Thereafter the Feature issue will function like Epics, showing up in the Epics panel in Agile boards. You can then create a new issue type and make it Epic. In your Issue Type Hierarchy you…

Hello @Sophia C Welcome to the Atlassian community. The native Jira functionality is only hiding the issues from view on the board. Jira natively is not deleting the issues. You should still be able to see them through the Issues tab for the project, using issue searching/filtering, or entering the issue key in the Search…

@Andy Heinzer Is there any chance that a more meaningful message could be displayed in this case?

@syam nair Welcome to the Atlassian community. Are you on a paid subscription? If so I recommend that you ask your Jira Admins to open a support ticket about this.

Hello @Tasneem Abdelhameed To continue helping you with this we would need you to provide specific details about how you configured the security levels, an example of an issue where you have applied a security level, and a specific example of a user that can see the issue that you think should not be able to see the issue…

As per the documentation: Login issues related to two-step verification Your emergency recovery key doesn't work or you've lost it Your recovery key may not work if it’s already been used before, you didn’t save it when you enabled two-step verification, or you no longer have access to the device you enrolled with. If you…

Please provide screen images of your current automation rule.

If my responses I provided helped you develop a solution, please consider clicking the Accept Answer button above my responses.

There is also free, on-demand training available at https://university.atlassian.com

Hello @Jonacani Welcome to the Atlassian community. I recommend that you consider engaging with an Atlassian Solution Partner on these topics. You can find a partner through the Atlassian Partner Directory. https://partnerdirectory.atlassian.com/ Disclosure: I work for Praecipio, an Atlassian Platinum Solution Partner…

If you want record each of the fields that changed you will have to reference them explicitly, as I detailed in my previous response. Attempting to use the following to iterate through all the changed fields will NOT WORK. {{#fieldChange}} {{/fileldChange}} You can add the changed field values and the information from the…

Se quiser adicionar mais valores à lista de seleção de Resolução, você precisa clicar no ícone de engrenagem próximo ao seu avatar, selecionar Problemas e selecionar Resoluções. Nessa página você pode gerenciar a lista de valores que aparecem no campo Resolução. No entanto, se você definir o campo Resolução, o problema…

Hello @simon.bayer Welcome to the Atlassian community. It is not possible to modify the columns displayed on the View All Projects page. It is also not possible to add custom fields at the project level. There is a change request for that. https://jira.atlassian.com/browse/JRACLOUD-1991 You might find this app helpful if…

@Hannah You did not identify the type of Jira system you are using. Are you using Jira Data Center or Jira Cloud? What is your level of access for the system? Are you a Jira Administrator, a Project Administrator, or a non-admin user? What value are you providing in your CSV for key? Does it match to the issue key of an…

Is the user an Assignee or Reporter, currently or in the past, of any of the issues in the project?

@rtamam Because deleting an issue permanently deletes it and there is no way to recover it (without a third party app), it is not advisable to delete issues. Instead you should consider setting the Status of the issue to a "done/closed" status. You could potentially give it a Resolution such as "to be deleted" and then…

Hello @Brooke Butler Welcome to the Atlassian community. What is the Access settings for the Team Managed product? If the Access settings is not Private then any user with access to your site will be able to see the project contents. Refer to https://support.atlassian.com/jira-software-cloud/docs/next-gen-permissions/ TM…

@Hannah Welcome to the Atlassian community. To get the widest visibility on your request for help, start a new Question by clicking the Ask a question option at the top of the community pages. Provide the details of your scenario including a sample of your CSV, and screen images of what you see when you try to navigate to…

Hello @Arno Roozendaal Welcome to the Atlassian community. Original Estimate is a system field so it would not show in the Custom Fields list. You need to add the field to the screens used by the various issue types where you want to use it. Screens are grouped into Screen Schemes. Screen Schemes are associated to Issue…

Hello @NikitaPlatov Welcome to the Atlassian community. I have flagged your post to raise it to the Atlassian Team. They should respond within 2 business days.