Trudy P Claspill Community Champion

Hello @Cristin Hernandez Are you still experiencing the problem or were you able to resolve the issue?

Hello @Bryan If your question has been adequately addressed by my responses please consider clicking on the Accept Answer button to mark your Question as Solved.

Obrigado pelas informações adicionais e imagens de tela. Depois de reorganizar as colunas, os outros usuários atualizaram suas telas? Isso acontece com todos os outros usuários que visualizam o quadro? Eles tentaram visualizar a mesma página em outro aplicativo de navegador ou em uma janela privada do navegador, ou limpar…

You can extract a string that appears between other string segments with a longer string using the substringBetween() function. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#substringBetween-String-open--String-close-

Hello @JD Welcome to the Atlassian community. Do you know if you are working with Jira Cloud or Jira Data Center? Is "Parent Item" a custom field you have added to your issues? If so, what type of custom field is it? For subqueries that you want to use in functions like issuesInEpics() I recommend that you use the native…

Please provide an example of the complete text you are trying to search where you want to "find the string between braces { }". What field in the issue contains the full text you want to search? Can you show us the screen images for the Automation rule you have constructed?

Hello @Mariam Mohamed Were you able to solve your requirement with the reference materials I provided?

Hello @Saad Ahmad Did my responses help you solve your issue? Or are you still experiencing the problem?

Hello @Sherwin Soriano Did one of the responses provide help you solve your requirement? If so, please consider clicking on the Accept Answer button for that response, which will mark your Question as Solved.

Hello @mvanostrand Were you able to solve your need with the information I provided? If so, please consider clicking on the Accept Answer button to mark your Question as Solved.

Hello @Veronica Salvati Were you able to meet your requirement using the information I provided? Do you still have questions on this topic? If my responses helped you solve your requirement, please consider clicking on the Accept Answer button to mark your Question as Solved.

Hello @Md_ Abrarul Huda Did my response help you solve your issue? If not, please let us know what additional questions you have. If my response did help, please consider clicking on the Accept Answer button above my response. That will mark your Question as Solved, which helps others searching the community find the posts…

Hello @kunal.matharu Were you able to address your requirement with the responses I provided? If so, please consider clicking on the Accept Answer button above my response thread to mark your Question as Solved.

Hello @Jhan Knebel Have any of the responses provided adequately addressed your question? If so, please consider clicking the Accept Answer button above the response thread that addressed your question. Do so will mark your Question as Solved. If you have additional questions on this topic, please don't hesitate to ask…

Hello @Celina Kincaid I'm checking back to see if you have any remaining questions on this topic. Have you done additional testing to validate my statements? If you have determined that my statements are accurate in explaining the functionality you are experiencing, please consider clicking the Accept Answer button to mark…

Hello @Brandon Elie Were you able to solve your problem with the responses provided by Jack and me? If so, please consider clicking on the Accept Answer button to mark your Question as Solved. If you still have questions on this topic, please let us know.

Hello @Hannah Were you able to accomplish your requirement by working with a Jira Administrator for your instance? If so, please consider clicking the Accept Answer button above John's response to mark your Question as Solved.

Hello @Arno Roozendaal Were you able to implement your requirement with the information I provided? If so, please consider clicking on the Accept Answer button above my response to mark your Question as Solved. If you need additional help, please update your post with any questions you have on this topic.

Hello @Timur Welcome to the Atlassian community. Is this in the context of an Automation Rule? If so, when asking for help with an Automation Rule it will enable us to help you more effectively if you provide: 1. Screen images that show your entire Automation Rule, 2. Screen images showing the details of the step(s) that…

Hello @Goli_ Raja Welcome to the Atlassian community. I am not sure what you are trying to accomplish. The JQL you specified will retrieve a set of subtasks based on specific text appearing in the Summary field. You stated: I am able to find the subtask using below filter. Is it possible to search and get the string using…

Hello @DIEGO LEONEL ORELLANA ROLDAN The two images you presented show the columns in the exact same order. From your original post: The issue is that when I arrange the columns in a specific order, team members see a different arrangement on their end. Can you provide images that demonstrate that you have arranged the…

Hello @DIEGO LEONEL ORELLANA ROLDAN What type of project does this concern? To get that information please go to the View All Projects page under the Projects menu. Find the project in that list. Tell us what it says in the Type column. Can you provide screen images of what you see vs. what other people see?

Olá @Julio Cesar Alves de Lima , Bem-vindo à comunidade Atlassian. Você pode confirmar se você e sua equipe estão realmente olhando para o mesmo quadro? Revise a URL que você vê ao visualizar o quadro e compare-a com a URL que sua equipe vê para o quadro que está visualizando. Elas são as mesmas? Que tipo de projetos você…

Hello @Julian Andres Carvajal Bedoya You can trigger rules based on the status of an issue changing. In your rule you can evaluate the status and use that information to make a decision about changing the status of a related issue. There are some questions you would need to answer to determine your implementation. 1. Is…

Hello @Julian Andres Carvajal Bedoya The rule image you provided shows that you are on the correct path for achieving your requirement. Do you have specific questions about this process? Are you having trouble copying specific fields or other information from the JSM issue to the Software issue?

Great! If your requirement has been addressed with the help of our response, please consider clicking on the Accept Answer buttons above our response threads to mark your Question as Solved.

Hello @Jyoti Kumari I don't have an environment to test this, but this is my suggestion. In the future if the Epic has child issues, remove those children before you change the Epic issue type. Then remove the Epic as a child of the feature. Then convert the Epic to the new issue type. To fix the state you are in now,…

Hell0 @Allan Conybeare Welcome to the Atlassian community. While I can't say if the logic you have built will work as you expect, I can say that I have copied the exact code you provided into an Edit Issue step in my own rule and I don't get an error when I save the rule. Perhaps try replacing the existing step with a new…

If my response helped you solve your requirement please consider clicking on the Accept Answer button to mark your Question as Solved.

In the Edit dialog, next to the Labels field click the button with three dots and choose ADDREMOVE. That will give you two fields for specifying values you want to add and values you want to remove.