Comments
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Hello @Eric Vormelker For Company Managed projects you set fields as Always Required within the Field Configurations that are used by the Field Configuration Scheme applied to the project. Here are some reference materials for that. Field…
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Also, since my replies helped you solve your problem, please consider clicking on the Accept Answer button above my replies. That marks your Question as Solved, which helps other people searching for answers find the posts that have validated answers.
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@alexandra_martin I see you recently marked my Answer as Accepted. What did you discover to be the root cause of the Team field getting cleared?
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Do note that works only for Company Managed projects because the Epic zlink field was never used on Team Managed projects. Also, the Epic Link field is being deprecated. At some point in the future you may no longer see it available for mapping during vs imports.
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Hello @Antonia One thing I note about the images you initially presented is that while they are both from Service Management projects, the one on the left is a Company Managed Service Management project and the one on the right is a Team Managed Service Management project. Those two project types handle Request/Work Item…
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Hello @Antonia Start by selecting IF: Add a condition. Then you should see the option for IF or ELSE.
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When you are on the free plan and you exceed 10 users, you are automatically upgraded and start a monthly billing cycle. If you don't reduce your user count and downgrade to the Free plan again, then at the end of the cycle Atlassian will attempt to bill you based on the billing information you provided (if you provided…
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Hello @Guinan, Dan Welcome to the Atlassian community. Issues can be imported from CSV from the All Work tab. CSV import can also be done from the Filters > Search Work Items page.
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@Marc -Devoteam- I did not suggest use of either Components or Labels. I explained how to add values to the Business project Category field, as asked by the author.
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Hello @Gaurav Chandra Tiwari Welcome to the Atlassian community. Is this a one-time need or an ongoing need that will serve many people or solve a business problem? As mentioned by @Usman there is the WAS operator which can be used to find issues that was in specified statuses.…
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Note that this works only if you have a status that specific means "reopened". This doesn't work if reopening to you means changing the status from any status in the "Done" Status Category to any status in the "To Do" or "In Progress" status categories.
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Hello @Steven Balduino Welcome to the Atlassian community. This is not related to the subscription plan you have. To add values to the Category field in a Business project go to the List tab. Add the Category field as a column. Start typing a value into an empty Category field. You will see an option appear to add a new…
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You're welcome. If my replies helped you achieve your goal and solve your problem, please consider clicking on the Accept Answer button above my replies. That will mark your Question as Solved. That helps other people searching for answers find the Questions that have validated solutions.
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@nathalie_talis There are a few ways to provide Atlassian with change request feedback. But first, review their public backlog to see if a comparable suggestion already exists. https://jira.atlassian.com/secure/Dashboard.jspa 1. Open a support case with Atlassian through https://support.atlassian.com/contact/#/ 2. Use the…
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Did you review the documentation for a Lookup Table? Be advised that a Lookup table is limited to 20 entries. if you have more combinations of Facilities and people than that, the Lookup Table solution is not your best option.
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about the project type - i'm not sure, but isn't it the information i already posted in the screenshot above? Projecttype = JIRA-Softwareproject There are two elements to the project type: Company Managed vs. Team Managed Business vs. Software vs. Service Management. The View All Projects page includes both pieces of…
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Thank you for that additional information. Referring to my previous reply that starts with "When you click the Create button... ' The Bug item type needs to be added to the project. The method for ding that depends on the Type of the project. If it is a Company Managed project then the Issue Type Scheme associated with the…
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Hello @Supreeth Anantharaj Welcome to the Atlassian community. Can you tell us what type of project you are using? Get that information from the View All Projects page under the Projects menu. If this concerns a Business project, are you referring to the built-in Category field that comes with that type of project? Or have…
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Sometimes weird this happen. You might also try again - in a different browser app - in a private browser window - after clearing your browser cache
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Hello @Guido Moraes Welcome to the Atlassian community. Be advised that we are a community of users of our own Atlassian products, mostly, so we don't have access to your account, your instances, or any of your information. We can offer advice, but correction may require engaging Atlassian support. Did you reduce the…
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Disclaimer: I am looking at Administration for my personal sites that are all on Free plans. Perhaps your level of access has changed. There seem to be a few different administrator experiences also that have some mix of Organization Admins, Billing Admins, User Management Admins, Product Admins, and site admins. And there…
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p.s. Feel free to mention my name if your company does contact Praecipio. I am not usually part of the "first contact" team, but I am a Sr. Architect that works in the architecting and delivery of solutions.
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Hello @Johnny Gotham First, addressing your question in response to @Melanie Dixon about "company managed" vs. "team managed". In Jira Cloud there are two types of project customization architectures. Projects that are set up as "company managed" use the same sort of customization architecture that exists in Jira…
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I got it!! You said you are "running on-premise", which I assume means you are running Jira Data Center. The solution in the referenced post is based on Jira Cloud. In Jira Data center the expression needs to use slightly different syntax. I tested the following in Jira Data Center 9.2.17 and it works. {{#=}}…
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Hello @Brooke Hulteen The top level heading previously named "Products" is now named "Apps". The first section of the article is determining which user management experience you have. Do you have Users and Groups under the Directory heading or under the Apps heading? You then have to pick the steps that match your user…
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Hello @James Woyciesjes Do I understand correctly that you are Cloning the issues in the first branch, and in the second branch you are trying to edit the issues created in the first branch? If so, you will run into the problem that branches in Automation Rules execute in parallel. You cannot count on one to complete…
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Thank you for that additional information markus.neuwald@canon.at What is the project Type where these issues are contained? Get the project Type information from the View All Projects screen available under Projects > More Projects. What is the issue type of CAT-7528? At the time you execute the import what is the issue…
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Hello @AJ Fowler Welcome to the Atlassian community. I have to ask why are you having 75+ people access your Confluence product through one user account? They should each have their own user account so that you will be able to track the logins and activity per user for auditing purposes.
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Hello @socorro.rosas Welcome to the Atlassian community. If you are not an admin already and the Contact Administrators option has not been enabled, then there the only method to find out who the admins are is to ask people like the person who told you to access the instance, the person who told you your access was…
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Hello @Digvijay Singh Gehlot In my opinion that is the most optimized set set of rules. If you have not already done so, you could add your Condition to check the Trigger Issue Type directly into the Trigger. However... This has not been addressed: What would you expect to happen if the Portfolio Epic status changed again…
