Trudy P Claspill Community Champion

Hello @Digvijay Singh Gehlot Please provide a copy of the script that you have created that is not providing the expected results. Can you clarify the intent of your requirements? * Who should not be able to see the tab/fields - the user from the specific group or all users? * When should this take effect?* When the issue…

Hello @Pamela Ross Welcome to the Atlassian community. This is not common. What version of Jira Data Center are you using? Have you reported this issue to the Administrators of your Jira instance? How did you confirm that the Epics were actually deleted? It is possible that somebody set up an Automation Rule or other…

Hello @Jiraadmin Can you provide more information? What are you referring to when you say "this"? Was there an email or an Announcement of a change that you are asking about? Generally no customer is ever required to upgrade to the Premium plan. You might need to consider upgrading if there is functionality that you want…

Hello @Rachel Duarte Welcome to the Atlassian community. Can you provide more information about your issue? What steps are you executing? What results are you seeing? Can you provide the details of any messages you are getting? Can you provide a screen image to illustrate the problem?

Hello @Felix If the administrator needs assistance with deleting managed accounts they should open a support case with Atlassian through this page: https://support.atlassian.com/contact/#/

New to Jira? Welcome!! I recommend that you consult with the user that wants to be made a watcher on the issues. Ask them to give you several examples of tickets they would want to watch and several that they would not want to watch. Ask them to provide the reasons for each ticket that make it one they want to watch or one…

Hello @Mussey, Scott Could you provide more background on this scenario to give us more context? What do the numbers represent? My first thought, without more information, is that there the only natively available custom field type that allows users to dynamically create lists of values is a Labels type field. However,…

Hello @Dan Driscoll According to the documentation the email address should appear in a comment in the created item. Jira Forms (vs. JSM Forms) do not support creating a field on a form that is a separate entity from the data field in the Jira work item, so there is no functionality to link a field in the form to a data…

Then the v10 document doesn't apply to your environment. You need to look at a version of the document that matches your Confluence version. There is a blue Info panel in the article that lists the link for the documentation that applies if your version is 8.9.x or older.…

You can add more conditions to limit the issues where the user gets added. You will have to figure out what criteria would satisfy the requirements. You said "if x and z are listed". Do you have a real definition of what that means?

Hello @Corinne Guibert No, that is not possible in Plans. Plans displays items based on their type and the Work Item Hierarchy global configuration. Each work item type will be displayed at the corresponding hierarchy level. Subtasks are typically at level -1, while Stories are typically at level 0. Subtasks also typically…

Hello @Ajay Saxena Welcome to the Atlassian community. You can use the Search for work items functionality to get a list of work items based on applying criteria to the work items fields. Here is a link to the reference documentation. https://support.atlassian.com/jira-software-cloud/docs/search-for-work-items-in-jira/ You…

Hello @Ananela Stuurman Welcome to the Atlassian community. You will have to contact the company that provided you with the email address to find out how to reset the address for accessing the email account.

Hello @Somasekhar Rao I'm not aware of a specific publicly available and free guide for this process. Using the Google search engine I found the following third party app: https://marketplace.atlassian.com/apps/1219752/salesforce-to-jira-service-management-import You could also look at apps that provide synchronization…

Hello @Bob Hansen Can you confirm for us the version of your Confluence Data Center? As noted in the documentation you referenced, if you are using version 8.9.x or earlier the instructions are different.

Hello @u334496 Welcome to the Atlassian community. Are you trying to access a Confluence instance that already exists? If so, what error message do you get when you try to access it? Can you provide a screen image of the message? If you are trying to set up a Confluence Cloud instance for your own use you can do that by…

Hello @Vamsi A Welcome to the Atlassian community. Does this concern a Confluence Data Center instance or a Confluence Cloud instance? Have you already reviewed the information from the Macro Usage feature available in Confluence Administration?

(I replied on your other post on this same topic.) 저는 같은 주제로 쓴 다른 글에도 답글을 남겼습니다. https://community.atlassian.com/forums/Confluence-questions/%EC%A1%B0%EC%A7%81-%EB%B3%B5%EA%B5%AC/qaq-p/3111219#U3111420

안녕하세요 @송민경 , Atlassian 커뮤니티에 오신 것을 환영합니다. 다른 게시물에 따르면, https://community.atlassian.com/forums/Confluence-questions/%EB%B9%84%ED%99%9C%EC%84%B1%ED%99%94%EB%90%98%EC%96%B4%EC%84%9C-%EC%82%AD%EC%A0%9C%EB%90%9C-%EC%A1%B0%EC%A7%81-%EB%B3%B5%EA%B5%AC/qaq-p/3111218 조직이 활동이 없어 삭제되었습니다. 지난 15일 이내에 삭제된 조직이라면 정보를 복구할 가능성이 있습니다. 복구를…

@sankalp_khare To hopefully clarify, the solution described in the KB you found uses an Automation Rule to make a call to the REST API. That is the only method available to get the members of a user group. There is not a non-API method for getting the list of members of a user group.

Hello @Kerli Suve It is a bit challenging to suggest what might be causing the errors you are getting without more information. Please share with us the script you have written. Please also share with us the errors you are getting.

Hello @mauricio.taxman Welcome to the Atlassian community. As a community of users of our own Jira instances we don't have any access to the instance for which you provided a link. For guidance on how to create issues from emails for a Software or Business project, refer to this documentation: Create work items and…

Hello @Laurence Oldfield Currently each project has to be updated individually. There is a change request to allow updating multiple projects' sender email addresses at once, to which you can add your vote: https://jira.atlassian.com/browse/JRACLOUD-81045

Hello @Rosa M Fossi There is no incident noted for that data in the Atlassian Status page for Jira. https://jira-software.status.atlassian.com/

Hello @Kirsten Simmons Welcome to the Atlassian community. There used to be three "Jira" apps available: * Jira Work Management * Jira Software * Jira Service Management Jira Work Management provided a simplified experience - projects and issues, but limited "board" capabilities. It did not include "agile software…

Are you able to manually find information about a user's manager in Jira? Jira does not natively gather or store information about a user's manager. If you have not customized the app to do that, then you can't get information from Jira that doesn't exist in Jira. Your company may have done some customizations related to…

Hello @Alexandria (Lexi) Codd The Hide/Show option was removed when the Field Configuration screen was updated. Here are a couple of articles that talk about the changes to custom field management and Field Configuration management.…

Hello @Robert Withrow Were you paying for your subscription? When was the last time you logged into JSM to access the data? If you set up the subscription some time ago and stopped accessing it, it may have been deactivated and then permanently deleted by Atlassian due to inactivity, freeing the site name to be reused by…

Hello @Joel Fraser Welcome to the Atlassian community. This app does not appear in the expanding Apps list, I think. The app is designed to provide additional gadgets for use in the Jira dashboards. So, to "use" the app, create or edit a Jira dashboard and add a gadget. You can see the gadgets provided specifically by the…

Hello @Kelly Wynne-Sills Welcome to the Atlassian community. This is a user community for discussions related to the Atlassian products. This forum in which you posted is specifically for Confluence. PlanSwift doesn't appear to be a product from Atlassian. I recommend that you reach out to the vendor of PlanSwift to get…