Trudy P Claspill Community Champion

Hello @Tiara Pequeno You appear to have posted the same question 11 minutes prior to posting this current copy of the question. https://community.atlassian.com/forums/Jira-questions/Unable-to-mention-the-Reporter-in-a-Jira-Automation-rule/qaq-p/3141575

Hello @yaron Are you working with a Team Managed or Company Managed Service project? What page are you accessing where you are trying to change the order of the items? In a Company Managed Service project it appears to be possible by going to: Space Settings > Channels & Self Service > Portal > Portal Groups In a Team…

Hello @cschne41 Welcome to the Atlassian community. That is not possible if you have only native Jira filtering capabilities. There are several third party apps that extend the filtering capabilities which would enable you to construct that filter. Are you open to obtaining an app to satisfy your requirement? My personal…

Hello @Tiara Pequeno The correct way to add a mention of the issue reporter in a Comment that is added through an Automation Rule is: [~accountid:{{issue.reporter.accountId}}]

Hello @Marta Augustyniak Welcome to the Atlassian community. Are you using Email This Issue by META-INT KFT or Email This Issue for Jira by Programmer Hat? If you are using "Email this Issue": Looking at Email This Issue, v2.2.0 is the latest version available. Can you confirm that you have set up the rules for handling CC…

Hello @Sendil Kumar If you had a free subscription and nobody logged in to it for 120 consecutive days then the subscription would've been deactivated. The Organization Admins and Site Admins would've received emails to alert them this would occur and more emails when it actually happened. If you had only free…

Hello @Louise Stallard Can you provide a screen image of what you are seeing? Obscure confidential information. Are you trying to delete a user account, or your subscription to the Jira product, or an Atlassian Cloud Organization in which you have product subscriptions? When we understand what you are trying to delete and…

Hello @David Brown Welcome to the Atlassian community. How other boards' filters order the results should not have any impact to the user's ability to reorder the issues in your board if your board's filter uses ORDER BY Rank. Can you provide details about what problem the user is encountering? In order for a user to be…

Hello @Roman Smitskyi Short answers: Was it deleted? Probably yes. If it was, is there any way to retrieve it? Depends on when it was deleted. And what is the most important, is my current project which I created today under the danger of being deleted at some point as well? Not as long as you make sure to login to Jira at…

Hello @Noah Voerg Welcome to the Atlassian community. You cannot directly set access permissions on boards. The permission to view the board is based on the sharing the Filter on which the board is based. The permission to see the actual issues and make changes to them is based on the permission in the related project.…

Hello @kafka max Thank you for the additional information. Can you click on the Story points lozenge in the Backlog for an issue that is not in an active sprint, and edit the value? If you open the full details view for the item PFCER-2 (not just the subset of data in the side panel) do you see the Story Points…

Hello @kafka max Thank you for the additional information. Can you click on the Story points lozenge in the Backlog for an issue that is not in an active sprint, and edit the value? If you open the full details view for the item PFCER-2 (not just the subset of data in the side panel) do you see the Story Points…

Hello @kafka max Welcome to the Atlassian community. When you hover over the Story points lozenge in the backlog can you click on it and then do you get an editable field? For an issue that already has story points set (PFCER-2), when you view the issue details do you see the Story Points field showing that value anywhere…

Hello @Jay Steyn Welcome to the Atlassian community. What is the Type of your space/project? Get that information from the Type column on the View All Spaces page. Can you provide a screen image of what you see? Are you using the new workflow editor or the old workflow editor?

Hell0 @Etienne Vercouteren The view you desire is not possible in the native Jira Scrum Backlog screen regardless of the apps you may add to the system. You may be able to get a view like that from a third party app where that view is entirely separate from the native Backlog screen, but I don't think there are any apps…

Hello @Luke Bradley Welcome to the Atlassian community. Have you looked into the Issue Security feature? https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/ In what way do you want to restrict access? Do you want to prevent users from seeing the issues? Do you want to let the…

您好 @Pro BunnyEra 这些问题没有简单的答案，每个问题本身都是一个很大的话题。 我建议您首先查看 Atlassian 提供的以下信息： https://www.atlassian.com/migration/plan/cloud-guide https://support.atlassian.com/migration/docs/cloud-migration-methods-for-jira/ 您需要查看每个插件的信息，以确定供应商是否提供插件的云版本，如何迁移数据，以及插件的服务器版本和云版本在功能上是否一致。您通常可以在插件的 Atlassian Marketplace 页面的“支持”选项卡中找到相关信息的链接。…

To make the Remove work using rules panel display you must click the View rules link. Did you do that?

Hello @clujan Welcome to the Atlassian community. Are the images you provided from somebody who is not able to use the Share function? The images seem to me to be allowing the user to share the page. The Share button is enabled. Note that the Share function does not give people access to the page. It only emails the…

Hello @Karen There is not a management UI for Labels values. If the label value is not used in any issue in any project in the Jira instance then the labels should not show up as selectable in the Labels list. Are you sure that you have visibility into absolutely all issues in all projects in the instance? Are there no…

Hello @Maria Flores Do other users that have permission to administer the same plan have the same problem as you are experiencing? Have you tried any of the following? * clearing your browser cache * using a private browsing window (i.e. Chrome Incognito) * using a different browser application Can you provide a screen…

Hello @deseymour A board is visible to users when the filter that the board uses has been shared with the users. If you make the filter for that board private, then the other users will not see the filter or the board.

Thank you for that additional information. Some days ago were you able to add attachments in the same projects where you cannot add attachments today? The tags on your post say that you are using the Free version. Is that accurate? Does this concern Team Managed projects or Company Managed projects? Can you review the…

Hello @Robert Your question is very similar to the questions posted by @mborinstein . Have you seen those? You may want to review the feedback that member has received. https://community.atlassian.com/forums/Jira-questions/Counting-of-Days-spent-per-Engineer-in-an-Epic/qaq-p/3137904…

Hello @Santosh Patil Have you reported the issue to the administrators of the Jira instance? It is possible that you do not have sufficient permission to add attachments to issues. The Jira Administrators for that instance would be able to investigate that.

@Kayla Anderson Welcome to the Atlassian community. Since no additional information was provided by the original poster, no additional investigation could be completed. I recommend that you start a new Question by clicking the +Ask a question button at the top of the screen and provide details of your environment and…

Hello @Claus Østergaard Pedersen , What is the type of the project/space where you are trying to enable the feature? Get that information from the Type column of the page listing all spaces/projects. Are you following documentation/instructions to activate the feature? If so, can you provide a link to the instructions?

Hello @ken dev Welcome to the Atlassian community. How long ago was the subscription deactivated? Were you using a free subscription? Were you paying for subscriptions to any products on the same site? You can refer to the following page for information about how long data is retained for deactivated and cancelled…

Hello @harshit poddar Welcome to the Atlassian community. Refer to this page for guidance on reactivating a deactivated subscription. https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/ Do act in this quickly. The data may be permanently deleted in as little as 15 days from the date of…

Hello @pritpal_singh Welcome to the Atlassian community. What steps are you executing? Can you provide a screen image of what you are seeing?