Comments
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Hello @justin-oh Thank you for that additional information. As per the following it is not currently possible to create the Epic/Child link when using a CSV import to create items in a Team Managed Space. https://jira.atlassian.com/browse/JRACLOUD-83172 The relationships have to be created manually after the import, or an…
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I see in your reply to @Stephen_Lugton you have said you created another Space and all appears to be working correctly there. If you would like to continue to try to figure out why the first space is not working correctly, can you provide additional information? When you created the Space did you elect to create a Kanban…
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Hello @Xavier WALKER From the list you see above select Work Items Then in the new navigation panel select Work item linking
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Hello @Zoe N_ Welcome to the Atlassian community. The "Days in column" option is available only for Scrum and Kanban boards. It is not available to add to the board that is automatically included for a Business space. An alternative would be to create another board for the Business space by: 1. Creating a filter that…
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Hello @justin-oh Into what type of project/space are you trying to import the data; Company Managed or Team Managed, Software or Business or Service? Please also show us the screen where you are mapping the CSV column headers to Jira fields.
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Hello @Eriks Welcome to the Atlassian community. We are a community of users of the Atlassian products. We cannot do anything about your subscriptions or bills. But you can reach out directly to the Atlassian Billing Support team by completing the form at this site…
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Hello @Shalabh Gupta Welcome to the Atlassian community. Are you an administrator for the product? If you are not, have you reported this problem to you administrators? Are you using a free subscription or a paid subscription? When was the last time you successfully accessed the product? Are any other users able to access…
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Hello @Amrin Shaikh Welcome to the Atlassian community. Do you want to delete your Atlassian Cloud User account -the credentials you use to access Atlassian Cloud products like Jira? If so, follow the guidance here: https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/ Do you want to cancel a…
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@Marc -Devoteam- and @[deleted] As per the below link, the API works only with JSM.forms and "Advanced Forms" (i.e. Proforma Forms). https://developer.atlassian.com/cloud/forms/rest/intro/#about That makes me suspect that it will not work with the forms natively available in Software and Business projects, as that forms…
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Hello @Loic You have mentioned in a few posts your concerns about automation usage. You have said you get only 5000 rule executions per month. I see also that the tags on your post indicate you are using a Premium subscription. If that is correct then according to the following document you should have 1000 rule executions…
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Hello @Kumari Dvipa (cc: @Zack Kev ) If the product is truly on the Premium plan can view the amount of storage used following the guidance in the document link I provided in my response. This information will be accessible to Organization Admins, Site Admins, and Product Admins. It is true that remaining space will not be…
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We cannot check your site. We are a user community. We are not Atlassian Technical Support. We have no access to your information. We can offer you advice based on the answers you provide to our questions. What do you see when you try to access your Confluence subscription? When was the last time you successfully accessed…
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Hello @Bambang Handoko What happens when you login to Confluence? Do you get an error or are you able to login? When was the last time you were able to access the Species? Are you the owner and administrator of the Confluence subscription?
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@Alex Taylor Your answer is wrong. There is not a limit on the number of Spaces you can create in the Confluence Free plan. Refer to https://www.atlassian.com/software/confluence/pricing
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Are you an Organization Admin for your Atlassian Cloud Organization? What User Management experience is applied to your Atlassian Cloud Organization? At what point in the directions in the document are you not getting the results described? I am an Organization Admin for my Organization, and I have only Free product…
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Hello @Zack Kev Did you review the reference document I mentioned in my response? It provides guidance on how to lookup how much storage has been consumed and how much remains.
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Hello @Kumari Dvipa Refer to this documentation and let us know if that answers your questions about monitoring your storage use. https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/
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Hello @Fin Allen Welcome to the Atlassian community. This post seems to be essentially the same content/request as your post from 2 minutes earlier. https://community.atlassian.com/forums/Confluence-questions/How-to-Improve-Content-amp-Task-Management-Efficiency-Across/qaq-p/3154734 Am I missing something within this post…
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Hello @Accure Support Are you trying to gain the ability to be specified as the Assignee in a JSM work item or to set the Assignee field to another person?
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Hello @Sidharth verma Adding to this... As @Marc -Devoteam- said It is not possible to read the email and parse the content and then create the work item, adding the content to different fields. The initial creation will put all the content into the Description field of the created work item. It is possible to create an…
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Hello @vk What exactly were you able to access previously that you cannot access now regarding administrator functionality? Are you looking for permissions to administer and individual project/space? Are you looking for permissions to administer the Jira product settings? Have you checked with the administrators of your…
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Hello @Rustem Zhetpisov / DBOX Welcome to the Atlassian community. What kind of Space did you create? Get that information by clicking on the ... next to the Space name. the information is at the bottom of the pop-up. After initially creating the space did you make any changes to it besides adding the items?
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Hello @carl Welcome to the Atlassian community. I recommend that you start by reviewing the Cloud Migration materials provided by Atlassian. https://support.atlassian.com/migration/resources/ You need to review the features and customizations in your system against the documentation provided by Atlassian and the plugin…
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Hello @Brenden Verner Welcome to the Atlassian community. Writing here in the user community is not the best way to report a bug directly to Atlassian. If you are using a paid subscription for Jira then you Jira Administrators can open a support case with Atlassian Technical Support. If you are not a Jira Admin or are not…
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Hello @Akdas Shaikh Welcome to the Atlassian community. Using the native Filter capability with OR logic instead of AND logic is not currently available. I did not find a change request about that specifically. I found one requesting the option to create a custom JQL filter which would be one method to apply OR logic.…
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Hello @Haibin Liang Can you provide more information about your use case? What data are you trying to export? Where would you expect to use that template? Would you want to share the template with other users?
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Hola @cesar maximiliano vega , Bienvenido a la comunidad de Atlassian. ¿Cuánto tiempo la dejaste inactiva? ¿Cuándo recibiste la notificación de desactivación? ¿Se trataba de una suscripción de pago o de una suscripción gratuita? Puedes encontrar información sobre cómo reactivar una suscripción desactivada aquí:…
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Sounds like you have done good research on this issue. Disclaimer: customization of email handling/transport rules is not an area of expertise for me. Do I understand correctly that the original email is going to a distribution list that does not include the JSM email account, and that you then forward that email to the…
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Gracias por las imágenes adicionales. Me han sido útiles. Hasta ahora no he podido reproducir esto en mi sistema. Podría estar relacionado con la configuración de idioma, el formato de fecha y hora, o ambos. ¿Es un problema reciente o de larga duración? ¿Has abierto una solicitud de soporte con el soporte técnico de…
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