Trudy P Claspill Community Champion

I'm not sure what you mean by "create an epic only via email or story via email". Do you mean that the only way those issues should be created is via email? You don't want users to be able to create those types of issues directly through the UI?

I have added a tag to your post to alert Atlassian Support about your issue.

Hello @Wade Courtney You could use an Automation Rule to copy information from one issue to another. Do you have any experience with Automation Rules? https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/

Hello @ManuMR The documentation for configuring Jira to create issues from emails is here: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ Generally speaking each email creates only one issue, and all emails sent to a given email address can create only one type of issue…

Hello @Betsy Hansen Welcome to the community. I recommend that you reach out to - the person who invited you to join the site - your manager - anybody on the View All Projects page listed as an Lead for a project - the IT organization for your company. The other recommendation is to reach out to whomever is paying for the…

Hello @Cristian Peque Jira does not natively allow you to compare two issue fields as part of your filter criteria. If you are open to using a third party app, you could do this with Adaptavist Scriptrunner https://docs.adaptavist.com/sr4jc/latest/features/scriptrunner-enhanced-search/jql-functions

Hello @shravya chinthapatla How are you wanting to activate checking this condition? Are you trying to attach this to a workflow transition, or base it on some other trigger event like when an issues is created, or check these values on a schedule? What do want to happen if the condition is violated? How is the…

Hello @Karthick Kumar M Welcome to the community. Here are a couple of posts on this topic that you can review. https://community.atlassian.com/t5/Jira-Software-questions/How-do-I-find-application-plugin-usage-in-JIRA/qaq-p/1255729…

Are you working with a scrum board or a kanban board? If you are working with a Scrum board you don't need any of those criteria. Those criteria are built in to the functionality of a Scrum board Backlog display. Though that filter would also prevent the issues that are Active sprints from displaying also. Jira has built…

Is this for issues in a Company Managed project or Team Managed project? For a Company Managed project you can use the Date Compare Validator. It does not appear that the Restrict Transition options available in a Team Managed project will support this. In that case it has to be compared to a specific date; you can't…

It is possible to create a rule that is triggered on Issue Updated and then check the change log to see if it was the Epic Link field that changed, and pull the before and after values of the field. From there you would be able to get back to the Epic and evaluate the status of the child issues. Note though that the rule…

Story Points applies only to issues in Company Managed projects. In Team Managed projects Story Points Estimate is used instead. Story Points fields are a numeric field you use to estimate the work to complete the task. This is a relative estimation, so all all tasks estimated at 3 story points are estimated to take…

你好 @yiran xu ， 欢迎来到社区。 不可以，无法修改已完成冲刺的结束日期。这里有一个更改请求： https://jira.atlassian.com/browse/JSWCLOUD-16331

De nada, @Leticia Bossus 

Hello @Felipe Rodrigo Pinto Pereira de Lima The audit log says that the Lookup Issues action did not find any issues where PSA="PSA_...." You condition says if no issues are found then create the issue. The log indicates the new issues was created. The issue key for the new issue is TI-10. The log shows a time stamp of…

I am not aware of a way to add color to the heading for a swimlane. I did not find a suggestion for that feature in Atlassians backlog. I recommend that you contact Atlassian Support to find out if they have that suggestion or if it can be added. https://support.atlassian.com/contact/#/ If/when you are given a link for…

Tem certeza de que estava usando o produto Atlassian Jira? Você pode compartilhar conosco a URL do site que você está tentando acessar? Você tem alguma imagem de tela salva de quando teve acesso à plataforma?

What version of the Jira product are you using? Are you trying to create the Epic during the import, or does the Epic already exist in Jira before you import data? Is the Epic Link field available for the type of issue you are trying to create and make a child of the Epic? When providing a value for Epic Link in your…

I don't think we are using the term "older" the same way. Are you adding this validator to the Create Issue transition or another transition in the workflow? To avoid confusion please provide specific examples: - You create issue ABC-123 on <date1> - You set the Custom field date to <date2> in issue ABC-123 - On <date3>…

Hello @Erick Bonilla No, there is not a built in report for that. There is a dashboard gadget for Average Time in Status. If you want a report of actual time in status for individual issues you will need to to use a third party app.

Hello @Kerrie Purcell Welcome to the community. Is that a screen image from a Jira product? It appears to be a screen image from another product. Is it possibly Trello? If it is Trello you might want to repost in the Trello community where people focused on the Trello product are watching and answering questions.…

Hello @Liyaz p Welcome to the community. What is the error you are getting? What value are you providing when you use Epic Link? What type of issue are you trying to create during the upload?

Your JQL is incorrect. When you use "30d" you are telling Jira to add 30 days to the current date. Your current JQL is comparing your custom field to a date 30 days in the future. To compare to a date in the past you need to use "-30d"

Hello @Lauren Kirt Welcome to the community. The short answer is that what you are looking for is not natively available in Jira. Jira Projects don't inherently have start dates and due dates. Those are attributes of issues stored within project. One might infer a start date and due date for a Project based on the values…

What process did you use to migrate your data? Did you use Jira Cloud Migration Manager? If so, what version of it?

Hello @Rafaela Sobral Welcome to the community. If you have multiple sprints that are active (started) and not yet ended, on your board you need to select just one sprint to display from the All Sprints list... ...and then the Complete Sprint button should be enabled.

Hello @Wakil BENAMOUR No, it is not currently possible to customize the arrangement of the fields that are automatically included in the "cards" that display in the Backlog view.

Hello @Victoria Grigson Are you working with a Team Managed project or a Company Managed project? Are your Epics displayed as cards on your board? How are you wanting the color to manifest on the board? Currently in Company Managed project Kanban boards where the Epic is shown as a card on the board, the Epic color is…

Hello @Joseph McCay There doesn't appear to be a native feature for this, and I have not found a third party app that, at a glance, claims to provide that capability. You could use the REST API to extract Versions information from projects and manipulate the resulting data to get what you want.

Hello @Erika Simon It does not appear that this is natively possible, though there is a change request on which you can vote/comment. https://jira.atlassian.com/browse/JSWCLOUD-16051 In my search of the Atlassian Marketplace I did not find any apps that would add that capability to Jira.