Trudy P Claspill Community Champion

Hello @ravisolankitrs Your username should be the login you use to access your Jira application, which for Jira Cloud is usually an email address. Are you getting an error message when you enter that information? What third party application does this involve?

Hello @Marzi Goodarzian You said this was a change you noticed in v8.5.0. What version were you using before? Can you provide a screen image of what you see? Subtasks should be appearing in their own list within the issue under a heading like "Subtasks" below the Linked Issue section. The issues that appear in the Linked…

Hello @Harshal Rathee Welcome to the community. I don't have access to a system with Advanced Roadmaps, so my next statements are based solely on the documentation. Looking at this document https://support.atlassian.com/jira-software-cloud/docs/filter-issues-on-your-advanced-roadmaps-timeline/ It appears that filtering…

Hello @shikha Welcome to the community. Can you show us the code you have so far? What part are you struggling with? Have you looked at the example provided here: https://pypi.org/project/jira/

Hello @Jeff One thing I strongly recommend when trying to debug Automation Rules is liberal use of the Log Action action. You can use the Log Action action to print out the values of your variables into the Audit Log and confirm that they hold the values you are expecting. See this example where I replicated what you were…

Hello @Zuhaib Mushtaq Welcome to the community. Which browser are you using? Have you tried other browsers? Does the same thing happen? Have you tried clearing your browser cache? Do other users experience this if they try to use the filters you defined? How many issues are the filters returning? Can you provide an example…

You don't need to use "Map the field value" for this process for any of the fields. Where that article says "map the fields" it just means completing the step on the screen you pictured where you select the Jira fields to which your CSV columns are being mapped.

The only way to bulk import components using the CSV import is to import a single issues with multiple components assigned to it. Note with that method you can only add the Name of the component. You can't add any of the other information like Description or Default Assignee. You would have the required columns for…

Do you have the Backlog feature enabled in this Team Managed project? For the tens of issues in the project, what statuses are those in?

Hello @Amanda Busiello There is no function for that in the UI. You could use the REST API to get the information. https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-project-components/#api-group-project-components You could also select all the text on the Components screen... ...and paste it into Excel

@Karin_Gleichauf @Mark Segall and I were talking this over, and came up with this solution. TRIGGER: issue Updated CONDITION (Advanced): - {{#changelog.epic link}}{{fromString}}{{/}} - Does not equal - {{#changelog.epic link}}{{toString}}{{/}} BRANCH (Advanced): varEpicLink - {{#changelog.epic link}}{{fromString}}{{/}} -…

Hello @Konstantinos Antonakopoulos If you are trying to update Epics, using Epic Link is the wrong field to use to identify the existing Epics. Epic Link is the field used in a child issue to record the issue key for that child's parent Epic. The Epic Link field is not used within Epic issues. You need to include an Issue…

Hello @Adam LaCoste Are these custom fields that have already been added to Jira by a Jira Administrator, and you are just trying to get them added to a screen? The process for adding new fields, that don't already exist in Jira, begins with a Jira Administrator creating the new custom fields. The fields have to be added…

@Daniel G_ Sinclair There is no native way in Jira to show the percent done for an epic in a dashboard. It can be done with apps, or there were the suggestions I put in my previous response. You can find other posts on the topic by searching the internet for "jira cloud report percent done for epic"

I heard from a co-worker that handled a JCMA migration recently that they saw the same. They worked with Atlassian support (through their MOVE ticket) to get "some" of it cleaned up.

I don't know about the list you are referencing, but it is possible to create an automation rule that would handle that case. There is a trigger for Issue Commented. You would need to follow that with a Condition to see if the text matches your expectations. You would probably need to use the Advanced Compare option. If it…

The Teams in the People menu can't currently be used for anything related to notifications, issue fields, automations, etc. So, the options I know would work would be using Project Roles and User Groups. And I'm not sure about the Teams in Advanced Roadmaps (which is available in your Premium subscription).

Are you talking about the Teams you created in Advanced Roadmaps, and can assign to a Team field in an issue? Or are you talking about the Teams that can be created under the People menu? If the latter, no, you can't send notifications to Teams created under the People menu. If the former, I am not sure if you can send…

While this is an accurate answer for how to create Quick Filters, unfortunately Quick Filters can't be used to reproduce the identical filters from the Team Managed board. Those Team Managed board filters are multi-select lists. Quick Filters in Company Managed projects can't be used to create multi-select list filters.…

Hello @Won Lee Welcome to the community. I had a similar use case at a previous employer. What we opted to do was set up one Jira Software Company Managed project. In that project we would create one Epic per Client. In that Epic we would create an issue (we used the Story issue type) for each task. To make it easier to…

Hello @Krista Dyer Can you provide more details about what you are trying to confirm with your validation? Are you trying to confirm that there are no more issues left in the Team Managed project(s)? Are you needing to validate that each issue still exists in a new destination project? Something else?

Hello @Jimmy Trivedi To change the status of an issue in an Automation Rule you need to use the Transition Issue action rather than the Edit Issue action.

Hello Ashik, Did you have another question, or were you just sharing a solution in that last post?

Olá @Felipe Rodrigo Pinto Pereira de Lima , Acho que entendi seu caso de uso. Obrigado pela explicação adicional. Seus problemas de pesquisa JQL está definido para procurar quaisquer problemas em que "PSA" esteja definido para o valor especificado e em que "Status" seja NÃO IGUAL (!=) a Resolvido. Ele retornará uma lista…

@Victoria Grigson Your request is in the Jira Server/Data Center project. You might want to update the description in it to be clear that you are working with the Jira Cloud product, so that Atlassian can move it to the correct backlog. And also note that you are talking about displaying the color when you have specified…

It is true that such a secondary board does not display automatically, as Business projects have just one board natively. You could, however, add a Shortcut in the Business project navigation pane that would be a direct link to the board. It still would not display automatically, but it would at least be easily accessible…

Hello @Liyaz p I think I may have misunderstood an import part of your scenario. You said you are "using importer ... from Excel". Are you using an app/plug-in for Jira that allows you to directly connect from Excel to Jira? If so, which app are you using? I have assumed you were using the CSV import feature, and just…

Hello @mbella abel More information would be helpful in this post. Are you using Jira Cloud or Jira Server/Data Center? Who is "he"? How was the field added to the screen? Did an administrator add it to a Screen in that is part of the Issue Type Screen Scheme for Epics in that Project? Screen images would be help showing…

@Mark Segall I hadn't thought about the Advanced Compare option. Good one! That assumes that the last comment added would be by the Reporter. Wouldn't that fail if the Reporter entered a comment and then another person entered a comment?

Hello @Anu Anirudhan You can't build a delay into a rule. You will have to create separate rules. Rule 1 handles steps 1 and 2. Create a separate rule for the remaining steps. Caveat: I haven't worked out all the details or tested this. Set that rule to be triggered on a schedule. The rule will need to discern which issues…