Trudy P Claspill Community Champion

Hello @Sam I am also using the Free version of Jira Software, and my screen doesn't look quite the same as yours when I select the Reports option from a Scrum board (associated with a Company Managed Software project). Can you show us the entire navigation pane? This is what I see: Did you select the Report option while…

I have seen posts about this in the Jira Software Questions forum also. Multiple people are reporting this as an issue. I recommend that you reach out directly to Atlassian Support on this. https://support.atlassian.com/contact/#/

Hello @Munir Patel You will need to provide more information in order for me to provide more detailed guidance. Are you working with a Software, Service, or Business project? That will be specified at the top of the navigation pane on the left below the project name. Do you want SKU1, SKU2, and SKU3 to be separate fields,…

When you say "on this person's board", do you mean that separate boards are being created that filter issues based on the Assignee? If people set up their own boards to view only the issues assigned to them they need to configure the board in such a way that it includes the parent issue of their subtask, if they are not…

Adding to this response... I agree that the None indicates that the issue is not currently assigned to an Active or Planned sprint. The +1 indicates that it was assigned to a sprint that has been Completed.

Hello @Amanda Mason Welcome to the community. Yes, this is possible with Automation. In my example I have created a new custom field called "Multiple Assignees" of type User Picker (multiple) and added it to the Epic Issue. The example rule does not address: - If the child issue Assignee is set from one user to another, or…

There are some default characteristics of a Kanban board vs. a Scrum board. The most obvious one is that Sprints are not part of a Kanban board and they are part of a Scrum board. Additionally - the Backlog screen is optional for a Kanban board - "Done" issues are automatically hidden on a Kanban board when they have been…

Olá @salbornoz , Bem-vindo à comunidade. É possível no Jira Automation obter a contagem de problemas retornados por uma consulta. Você pode usar a ação Lookup Issues para executar a consulta. Em seguida, você usa o valor inteligente {{lookupIssues.size}} para obter a contagem de problemas retornados.…

You can create custom field(s) to support entry of values, and associated the custom fields with just the Epic issue type and the screens used for the Epic issue type. Are you working with a Team Managed project or a Company Managed project?…

Hello @Dmitry Linov Welcome to the community. With a Team Managed Kanban board you will not be able to view the Subtasks in the Backlog screen. This symbol will show on a card to indicate it has subtasks. You'll have to view that specific issue to see the subtasks associated with it. They will not be displayed as…

Hello @Reinier Beenen Welcome to the community. The short answer is that is simply the way it is at this time. The Company Managed project/board functionality is the original functionality for Jira Software. This is based on the functionality implemented in the original Jira Software Server/Data Center products. The…

Consulte as respostas @Nic Brough -Adaptavist- . Ele está guiando você para a solução.

I don't know of a prepared tool for this, but you can do it with the REST API: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-comments/#api-rest-api-3-issue-issueidorkey-comment-id-put

Here is a link to the documentation about creating custom issue hierarchies in the Jira Software Premium subscription. https://support.atlassian.com/jira-software-cloud/docs/configure-custom-hierarchy-levels-in-advanced-roadmaps/

@Italo Lobato Qualisoni Welcome to the community. The original poster indicated they are on the Free version of the product. With the Free version they are unable to raise a case with Atlassian Support.

@Jaroslav Kalcinskij Welcome to the community. What is the workflow for that type of issue? Is To Do a valid status for the workflow? Is it the status that issues start in after being created? If so, you don't need to have a step to transition to that status.

Who created the site and added the Jira product? That person by default will be an admin for the site.

Hello @Siggy Hinds Welcome to the community. No, that is not possible. As per the documentation on Workflow Triggers, conditions will be ignored: https://support.atlassian.com/jira-cloud-administration/docs/understand-workflow-triggers/ How triggers relate to other workflow operations/constraints When a transition is…

Hello @Philippa Thode Welcome to the community. What problem are you actually trying to solve? What do you need to do with this issue and those 2-4 people if you could attach them to it? Do you need to send notifications to them about the issue? Do you need to track the work they do related to the issue? Do they need to be…

Hello Chris. Where you put the story points depends on the structure you use. Just for clarity, let's review the built in issue hierarchy. The built in hierarchy is: Epic |-- general/standard issue types; Story, Task, Bug, etc. |-- Subtasks Epics and Subtasks are handled differently in Jira. (If you have a Premium plan you…

I think this is a duplicate of another post: https://community.atlassian.com/t5/Jira-Software-questions/MultipleCompilationErrorsException-startup-failed-Compilation/qaq-p/2184531

Hello @Chris Daniels Welcome to the community. In my scrum experience when multiple people need to contribute to completion of a story, then during story grooming they all contribute to deciding the overall story point value for the story, considering all their contributions. For documenting the specific contributions of…

Hello @Appam Aparna In a Company Managed project the ability to use Move is governed by a permission in the Permission Scheme associated with the project. The user also needs the Edit Issues permission. Do both users have those permissions? Double check the groups/roles assigned to those permissions and confirm that the…

Great catch, @Majken Longlade !

Hello @Alex Twomey-McLeod Is it a custom field? If so, refer to this: https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-validators-with-custom-fields/

@Pavel Kovařík FYI your answer does not apply to boards for Team Managed projects, which the poster said they are using.

Hello Alex, You are part way there. The error message has "(started)" at the end. That indicates that the data you are trying to assign to the "started" field (Date Started) is in the wrong format. You got part way there by changing the smart value you have in the Date Started field. Adding the ".mediumDateTime" function…

Hello Alex, The format you selected is not correct. The error message tells you the format you need: yyyy-MM-dd'T'HH:mm:ss.SSSZ You need to use the formatting option that matches that.

Hello @Herve Wiederkehr It is unlikely this is related to your browser config, javascript, or your antivirus. @Bill Sheboy provided an explanation about how the Issue Created trigger works. You have to create the issue and click the Save button in order for this rule to be triggered and execute. The rule will be triggered…

I concur with @John Funk . Your administrators should be able to provide an explanation and suggest alternatives. If you want to present your workflow here in your thread perhaps we can make suggestions about paring it down.