Trudy P Claspill Community Champion

Hello @Harjit Sahota You have reached out to a User Community for Jira. We are not able to grant you access to systems. We are not administrators for your company's systems. You will need to contact personnel within your company about getting access to that system. Try contacting your IT organization.

Hello @Ivan_He I tried that myself and I believe you are correct. I started a sprint and set the start time to a time earlier in the day. After closing the sprint, the Committed value in the Velocity chart was 0. I recommend that you open a support case directly with Atlassian about this, and find out if this is a known or…

Hello @nebbs I always consider the reporting needs of the company, and the admin/maintenance effort when these sorts of questions are raised. Does your company need to do aggregate reporting of issues across the projects? If so, ensure that the projects are configured identically is crucial. Otherwise there is much work…

Hello @Claire Theuma Based on your screen image I believe you are looking at a backlog for a Team Managed project. Can you please confirm that? It will say at the bottom of the navigation pane on the left that the project is either Team Managed or Company Managed. The suggestion provided by @Nicolas Tagle works only for a…

Hello @Martin Jervin Rosenlund Welcome to the community. The only way to roll up the time logged in child issues to their parent Epic is to use Automation Rules or use a third party app. There is not a built in feature that will do that roll up automatically in the same way time logged for subtasks gets rolled up to their…

Hello @Visalakshi Krishnan Welcome to the community. The built in Velocity Report shows velocity associated with a Scrum Board for the past 7 sprints. To get what you want will require use of a third party app. Here is a search from the Atlassian Marketplace to help you get started.…

Hello @Annette Cortes Welcome to the community. Because apps can be used in many different ways in Jira there is no single solution for determining app usage. I would encourage you to reach out the the individual app vendors' support organizations to ask for help determining the usage of each app.

Are the 9 other issues that you want to include associated with any Epic? In addition to what @Mark Segall and @Nic Brough -Adaptavist- have said, if you need to retrieve issues that are not associated to an Epic you need to modify your filter thus: Project = BOX and Sprint = "Sprint50" and ("Epic Link" != BOX-32 or "Epic…

Hello @Rasik Aryal Welcome to the community. The format for displaying those dates is a System level configuration setting. Your Jira Administrator would be able to modify that. The setting can be found under the gear icon (Settings) > System > Look And Feel. It is the Date/Month/Year Format setting on that page.

You will only see Issue Type Schemes for the projects that have been created. If you did not yet create a project using a project template that included the New Feature issue type, you would not see it in any of the existing Issue Type Schemes. If you go to the gear icon (near your avatar) and navigate to Issues > Issue…

I tried creating a similar rule (Schedule, Create Issue, Transition Issue) and got the same error. I'm not sure why that method is showing a failure icon when trying to publish, but I found a method that does appear to work. Use a Branch / Related Issues / All Created Issues and put the Transition within the branch.

If your problem has been solved and your question answered, please mark the Answer as Accepted to help other community users find the posts that have solutions.

When I have a board that is selecting all issues in my Jira system (which include Company Managed and Team Managed projects, and Software, Service, and Business projects) I find that the list of options under Reports is affected. What types of projects are being included in your filter? - Company and/or Team Managed? -…

Hello @Michael Davis De Martis Welcome to the community. Are you part of the early access program mentioned in the note at the top of the article? If not, you will need to click the link in that note to learn about joining the early access program.

Hello @Rob Peterson Instructions for that can be found here: https://confluence.atlassian.com/jirakb/hide-option-connect-slack-channel-in-issue-view-1095241459.html

In that case see @Nic Brough -Adaptavist- 's answer. 

Thank you @Kendra Card Can you confirm that you are using Jira Cloud? Is your URL like https://<something>.atlassian.net I ask because I use Jira Cloud and my display looks different than yours. I suspect that you might be using Jira Server or Jira Data Center rather than Jira Cloud. If you are using Jira Server or Data…

Bonjour, Bienvenue dans la communauté. Malheureusement, les espaces supprimés sont définitivement supprimés et il n'y a pas d'option de restauration à moins que vous n'ayez créé votre propre sauvegarde. Faire référence à: https://support.atlassian.com/confluence-cloud/docs/delete-a-space/

Hello @Jacqueline Crawley Welcome to the community. Generally you change the title that shows at the top of a page in a space by editing the page (click on the Pencil icon to edit the page). However for the "home page" displayed for a space that title is not displayed with the page itself, and changing the page title does…

Hello @Rose Peterson I have not found a native way to add or change the colors available in that palette, but I found in this post Marketplace vendor @Julie d_Antin _Elements_ said it could be done with their app - Elements Spreadsheet for Confluence , and posted a link to this article.…

Hello @Kendra Card Welcome to the community. Can you provide an example image and point out what you want to remove?

Hello @Nina K What problem are you trying to solve by disabling it? Are you wanting to suspend paying for the app? Do you want to block access to the functionality it provides, for all users? Do you want to retain data you've entered into the system that you were able to enter only because that app was installed?

I think we need more information about your use case. 1. Does a single issue get more than one value for SKU? 2. Does a given value for SKU have one and only one associated flavour? In my guidance I was assuming: A. Only one SKU value is entered per Jira issue. B. The SKU value entered did not affect what Flavour could be…

Hello @Klara Welcome to the community. Exactly how are you exporting the information? Are you using a third party time sheet application? If so, you will need to tell us which application that is. Or you would need to contact the vendor of that application for assistance.

Hello @Sofia Grunspan If you want to export the dashboard as it is presented (the charts and graphs in those forms) you will have to use a third party app. This article from one third party app talks about how their app supports this.…

Hello @Ismail Sanni Are you working with a Company Managed project or a Team Managed project? It will say at the bottom of the navigation pane on the left. Are you working with a Software, Service, or Business project? That will be shown below the project name at the top of the navigation pane. The "New Feature" issue type…

Have you looked at any of these apps from the Atlassian Marketplace? https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=project%20budget%20tracking

Hello @Ivan_He Welcome to the community. A zero value in the Committed bar for the Velocity chart indicates that there was no estimation information entered for issues in the sprint at the time the sprint was started. You would need to look at the history of each issue and compare when the estimation information was…

Hello @Marcos Ferreira Automation cannot be used to prevent an action from executing because automation rules are triggered after an action has occurred. You could possibly reverse the completed action, but you can't prevent it. It is not currently possible to make the Work Description field mandatory in the native Work…

Hello @Munir Patel Then you will need to create two Custom Fields. For a Company Managed project, this is the document that provides an overview of creating custom fields. https://support.atlassian.com/jira-cloud-administration/docs/create-a-custom-field/ That document includes a link to another document that details the…