Trudy P Claspill Community Champion

There is a duplicate of this post here: https://community.atlassian.com/t5/Jira-questions/While-updating-the-Team-custom-field-by-quot-errors-quot-quot/qaq-p/2197610

There is a duplicate of this post here: https://community.atlassian.com/t5/Jira-Software-questions/Teams-option-unable-to-edit-using-automation/qaq-p/2197615

Hello @lintek214 There is no native way to print the chart reports. You can click the View In Navigator links to get a list of the relevant issues displayed in the Navigator screen and then you can export the list. You could use a screen capture tool to capture the image and imbed it in another file format. Or you can look…

Hello @Дудник Любов Станіславівна Can you provide a screen image of the screen you are viewing so we can verify what you are trying to do?

Hello @Barry Guda Welcome to the community. The "Recreate Issue" option you are seeing is not native Jira functionality. That must have been added to your environment when a third party app was installed. You will need to consult with the Jira Administrators for your system to find out what app has added that…

You have the wrong trigger. As you currently have it, the rule would be triggered only if a Comment is added at the same time the issue is being transitioned. That would mean the user selected the status change and was prompted to enter a comment. If you want to add a comment automatically when a transition happens then…

Hello @Raju Mandapaka There are two things to address in your rule. 1. The use of asJsonString As per the documentation here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-json-functions/ ...if "JA Team 2" is a selection list then you need to use issue."JA Team 2".value.asJsonString 2. Setting the…

Hello @mayur.shirsat Please provide more information about your scenario. What changes are being made to what fields? How do you want to capture this information? What do you want to do with the information. Changes made to field values in issues is already recorded in the change history for the issue. 

Hello @Murilo Carlos Cardoso Welcome to the community. No, currently that is not possible and there is no work around. You can vote on the change request about this issue here: https://jira.atlassian.com/browse/JSWCLOUD-17962

Hello @Jennifer Baum If you put your cursor in the field and replace the text "15" with "14" does the results list show the sprint? How is it affecting other dashboards and historical data? Are you sure the sprint was created in the board you are currently viewing vs. another board? Has the filter for this board been…

Hello @Felipe Franco Pasquini Welcome to the community. Are you working with Jira Cloud or Jira Server/Data Center? If your URL looks similar to https://yourCompany.atlassian.net/ then you are working with Jira Cloud. What is the result of executing the filter that you showed? Are you getting - an error message? - issues…

Hello @gohar.galstyan Welcome to the community. Please show use the details of the Automation that you have created so far, and point out which part you are having trouble completing. Is the rule executing at all? Show us the messages in the Audit Log for the latest execution of the rule.

Привет @Nataliia Kriuchkova , Добро пожаловать в сообщество. Вы не можете изменить дату создания задачи. Он устанавливается системой автоматически при создании задачи.

If this answer solved your issue please mark the Answer as Accepted to help other community users find posts with working solutions.

Hello @Sheryl.Patton-Dandridge [text] represents something you have to replace. [date] has to be replaced with a reference to the date/time field (or a date/time value) to which you want to add time; i.e. issue.duedate or now [Unit] needs to be replaced with the time unit you want to use; i.e. plusHours [number] needs to…

@Hanumath Sastry Welcome to the community. Only Jira Administrators have access to the External System Import option. You will need to work with your Jira Administrators to request that they import your CSV to update existing issues.

I'm not sure that I'm understanding what you are trying to select. Given these possible combinations of Status Category and Labels for child issues in an Epic: Status Category Labels not Done includes ABC not Done is empty not Done doesn't include ABC Done includes ABC Done is empty Donedoesn't include ABC What is the…

Hello @Iassen Houbenov With a Team Managed project Kanban board you control if an issue displays in the Backlog list or on the Board by dragging and dropping issues between the two lists on the Backlog screen. If you want to show an issue on the board, you drag and drop it from the Backlog list section to the Board list…

You're welcome!

Please describe the flow of events and what you would want to happen. Which of these events would start the process? - Creating an issue - Making the issue a child of an Epic Which of these conditions would cause the Label to be added? - The Created Date of the issue is newer than the Planned Dev Start ETA date on the…

Use the methodology described here instead: https://confluence.atlassian.com/automation/bulk-handling-of-issues-993924653.html However, I am curious about what you are trying to accomplish. Can you describe your use case and provide the details of your Filter? I am suspicious that this rule may not do what you actually…

@Neeraj Patil What do you mean by "it is not reflecting"? Is the rule getting executed? Check the Audit Log to confirm that the rule is getting executed. If the rule is getting executed, what messages are being shown in the Audit Log for the execution? What are the values in your subtasks? What value is being set in the…

Hello @Charles Amschel Linking an issue to 3000 other issues will impact your ability to view the issue. There is a limit to how many Child issues will be displayed when viewing a given Epic, and that limit is 100. There is supposed to be a link to allow you to see the remaining issue through the Search Issues screen, but…

Hello @Alex Puskul Welcome to the community. What version of Jira Server/Data Center are you using? This page is the home page for Advanced Searching. https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html It includes links to pages on various topics including the advanced searching Functions…

Hello @Sreenadh It is not usually possible in Jira Cloud to have two Field Configurations with the exact same name. If you hover of the Configure link on the right for each of these you should see the URL appear at the bottom of your browser. Do the URLs for these two items have different "id=..." parameters? If you click…

@Omika Ingle I provided that suggestion, and Two Dimensional Filter Statistics is not a third party gadget. It is provided OTB in Jira Cloud.

Hello @Ravi Teja Welcome to the community. Have you investigated the apps that enable integration between Jira Cloud and Trello? https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=trello

Hello @Muhammad Daniyal Welcome to the community. Refer to this documentation for understanding the Release Burndown report. https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-release-burndown-report/ The Release Burndown chart is accessed from the Reports section when you are viewing an Agile…

Hello @Kelly Peck What process are you using to archive an issue? According to this documentation, archived issues are read-only so you should not be able to add comments or attachments to an archived issue. You can use the REST API to archive and restore issues:…

Hello @Prasad Joshi As indicated in the message you need to reach out to your Confluence administrators and ask them to open a case directly with Atlassian Support. We are a user community, using our own Confluence instances. We are not admins for your Confluence instance.