Trudy P Claspill Community Champion

Hello @Marc Rousseau No, there is no native feature that lets you modify what is displayed for Linked Issues in that view. There is a change request for it here: https://jira.atlassian.com/browse/JRACLOUD-36490 According to this post, a vendor indicates that their app may be able to help.…

Hello @[deleted] There is no pre-built field for displaying the "grandparent" issue key for an issue. You could create a text field and use an Automation Rule to populate it.

The information is already captured in the History log for each issue. Why is that not sufficient?

Capacity Planning can be done with Advanced Roadmaps, which is a feature available in the Premium plan for Jira Software. If you don't have the Premium plan or don't want to upgrade to the Premium plan, then you will need to look at using a third party app. You can find more information by doing an internet search for…

That is the same article link I posted in the duplicate question the OP put into the Jira Software Questions community. :-)

What happens when the user tries to create an Epic? Is Epic an issue type they can select? Do they get an error after clicking the button to save data they have entered? Is Epic an issue type that is available in the project? Is anybody else able to create Epics in the project?

{{now.plusHours(2)}} I don't believe that Jira Cloud natively has a field that is just a Time type field. I see Date Picker and Date Time Picker. Do you have an app that added a Time type of custom field? If you have a field that truly is just a Time custom field then you will also need to add a format function to the…

Is it a Software, Service, or Business/Work Management project? This is usually shown at the top of the navigation pane just below the project name, except for Business projects where no category is shown below the project name. Is Epic an issue type that is available in the project? Is anybody else able to create Epics in…

Hello @Hiti Verma Are you working with a Team Managed project or a Company Managed project? It will say at the bottom of the navigation pane on the left. Is it a Software, Service, or Business/Work Management project? This is usually shown at the top of the navigation pane just below the project name, except for Business…

Good point, @Florian Bonniec !

No problem, @Brandon Linn . We all have to start somewhere :-) When posting a question it is fairly important that you include the hosting type as the functionality of products hosted in Atlassian Cloud vs. self hosted can be very different. This is the reference document for setting up portal access, specifically linking…

Hello @Bruce Matzen Welcome to the community. This is not something that can be done with native Jira filtering capabilities. Do you have access to any third party apps on your system that extend the search capabilities? You may need to ask your Jira Administrators that question. For instance if you have the Adaptavist…

Hello @Brandon Linn But is it Atlassian Cloud hosted or self hosted? Is the URL similar to this? https://<something>.atlassian.net If it is, that is Atlassian Cloud hosted. If it is not, then it is self hosted.

Hello @Catalin Paulian This is a user community for Jira Service Management, not a customer support portal. Unfortunately we cannot do anything to get your account reactivated.

Hello @Brandon Linn Welcome to the community. Are you working with JSM Cloud or JSM Server/Data Center?

Hello @Girts Palejs Welcome to the community. When you move to Jira Cloud the old user names become meaningless. Access to Jira Cloud is based on the email associated with an Atlassian account. What method/tool was being used to allow JAMA to integrate with your Jira system when it was self hosted? Was JAMA Connect being…

You would need to allow anonymous access to the Jira projects whose issues are included in those reports. https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/

@Gabriela Los productos de Jira Cloud están experimentando interrupciones. Referirse a https://status.atlassian.com/

Hello @sekhar reddy Jira does not have any native functionality that lets you validate one field compared to another when you are editing fields. The options available for that are: 1. Limit the editing of the fields you want to validate to a workflow transition where you can add a Validator that uses the Date Compare…

Hello @sekhar reddy As @Krister Broman _Advania_ uses a scheduled automation to periodically check for issues where the date field is in the past and transition the issues based on that is the way to go. If you use a Scheduled automation rule there is no real user involved in running that rule and no comparison to a local…

Thank you for that additional information. When you say that you modify the URL, can you share the before and after for that URL (leaving out your site-specific portion)? If you use Advanced Issue Search to search for issues with sprint in ("Sprint 22-14") do you get results? Are there any other boards associated with the…

A Site or Organization Admin needs to confirm that the user has Jira Software product access for your Jira Site. They would do that through https://admin.atlassian.com Has a check been done to see to what Project Roles the user has been assigned, and to review the Permission Scheme for the project to see what permissions…

A duplicate of this post (without the screen images) is posted here: https://community.atlassian.com/t5/Jira-Work-Management-Questions/Form-is-unavilable/qaq-p/2197991

Hello @Ryan Cannata Has the user been granted access to the Jira Software product for the site? A user must have Jira Software product access to see the Agile features you described.

Hello @Inna Timofeyeva Welcome to the community. I believe the user needs to be assigned to the Administrator role within the project roles.

For your first item: * In Kanban board should visible only tickets with APP and API component To create a board that displays a subset of issues you need to first create a Saved Filter in the Advanced Issue Search screen that selects the issues you want. In your case it would be project=<your project> and component in…

To find issues where the Due Date is in the past you would use this filter for a Quick Filter within a board: duedate < now() This would also select issues that have no Due Date value. If you want to exclude the issues that have no Due Date value then use this: duedate < now() and duedate is not EMPTY If you want to create…

Hello @Sofia Aschettino Welcome to the community. Are you working with a Team Managed project or a Company Managed project? It will say which it is at the bottom of the navigation screen on the left. Boards are just a way to visualize and manipulate issues that exist in projects. If you look at these three boards and see…

Hello @gohar.galstyan Your questions about components and boards is an entirely different topic than the question you originally posted. Please create a new Question in this community for that new topic.

Hello @Rajesh Konda The sprint report reflects the status of the issue at the time the sprint was closed. Changes to the status of the issue after that will not reflect in previous sprint reports. This is not a problem/defect. This is how the Sprint report is intended to work. If the incomplete issues are completed in a…