Trudy P Claspill Community Champion

You cannot get that on the Summary page that displays within the project. You would need to create your own Jira Dashboard. For the piechart specifically you could add the Pie Chart gadget. For the configuration of the gadget select your project, and for Statistic Types select Status. That pie chart will show you all the…

I have created a rule that works with a Team Managed project, with one caveat. * If the text in Client for Epic is a single word, and that word appears in the Epic Summary fields either by itself or as part of multiple words, then the Lookup Issues returns multiple issues.* Example* Epic 1 Summary: Larry * Epic 2 Summary:…

@Yong Yang Add your vote/comment to the referenced issue to make your voice heard by Atlassian.

For anybody commenting on this post, remember that this is a user community and not the best way to get your feedback directly to Atlassian. Go to the referenced issue(s) and add your votes/comments there.

I am not sure what problem you are trying to solve with your last question. The "name" you are referencing appears to be the issue key. Issue Keys are made of the Project Key (TDNOC) and a sequential number that is assigned automatically by the Jira system as each new issue is created in the project. Generally speaking you…

@Jack Brickey I will make a note to be more specific next time. :) I don't see anything on that page either, now. Maybe it was updated. I swear I saw something at the time that indicated all Teams were currently Open and could not be made private. In my Free instance and in the ACL Sandbox the teams I have created all say…

You can go to the admin settings (the gear icon) and select Issues, then select Custom Fields, you can search for "Due" and confirm it is a custom field added to the system. Any administrator could have added it. From that screen you can also find out which issue Screens the field is assigned to. It is also possible that a…

I thought it did automatically set the Resolution field for statuses in the Done column. It actually says it does it you hover over the green checkmark at the top of the Done column. Did you ever have the Deprecated status in a different column? If so, that could explain why the Resolution field was not filled in. But it…

Can you show the issue list that shows the issues and their statuses? The output is indicating that you have 6 issues in the To Do status, 1 in the In Progress Status, 0 in the In Review status, and 0 in the Done status that have been Done for less than 2 weeks. If you have issues that have been done for more than 2 weeks…

Hello @mome Are you working with a Software, Service, or Business project when the option does not appear? Can you provide a full screen image that includes the navigation pane on the left for an instance where you don't see the option?

Hello @Andy Martin Is the subtask directly connected to the Epic, or is the subtask connected to a child issue of the Epic? Can you provide a fuller example that explains the hierarchy of issues you have linked together and where time has been entered?

The Sandbox documentation explains how you can copy data from your production instance to your Sandbox. https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/

The Work Ratio field will tell you what percentage of Original Estimate has been consumed by Time Spent. If Time Spent exceeds Original Estimate than the percentage will be over 100%. The field will have a value only if there is a value in Original Estimate.

If you are referring to this field ..."Due" is not the same as the built in "Due date" field. "Due" is probably a custom field rather than the built in field. You need to make sure that the "Due date" field specifically is being used in your issues.

Looking at the first screen image I can see that indeed the DDIL project is Team Managed. In that case, the Epics in a Team Managed project don't use the "Epic Name" field and your comparison needs to use the Summary field instead. For the second image showing the audit log, if the text that is in the Client For Epic field…

This is the home page for ScriptRunner for Cloud documentation: https://docs.adaptavist.com/sr4jc/latest On that page is a link for "Differences between ScriptRunner for Jira Server and Jira Cloud" https://docs.adaptavist.com/sr4jc/latest/differences-between-scriptrunner-for-jira-server-and-jira-cloud There you can find a…

Hello @Elon Weiss This ticket already has an Accepted Answer, and is over a year old. Please start a new Question post for your question.

Can you provide a screen image from the View All Projects screen that shows this project you're working with (DDIL) and the column that says if it is Company Managed or Team Managed? Can you show us a screen image of the Epic in this project that include "TEST" in the Epic Name field?

I would like to confirm whether this is a Team Managed project or a Company Managed project. Can you show us a screen image of the View All Project list showing this project in that list and the column that indicates where it is Team or Company Managed? Also, can you show use the configuration of the issue_key custom…

Hello @Janet Shuey Are you using Confluence Cloud or Confluence Server/Data Center? If your URL is similar to https://<something>.atlassian.net , then you are using Confluence Cloud. I believe in either case the built-in panel macros don't give you the option to change the color or icon, but I believe there are multiple…

Hello @Gunnar Scheffler Fälligkeit translates as "Due date". "Due date" is a built in field, not a custom field. Did you make sure that the built in Due Date field was added to all issue types and did you set the value in that field? Can you provide a screen image of the issue details for an issue that has the fading out…

And what happens if you execute the same filter in the Advanced Search Issues screen? "Epic Name" ~ TEST

Hello @Rasajna Meka That is not answering my question. Do you have Jira Work Management, Jira Software, or Jira Service Management installed on your Cloud site? What does this screen show for products installed on your Cloud site?

I do not have any idea why that would be happening. I recommend that you have a Jira Admin open a case directly with Atlassian Support to investigate this more. https://support.atlassian.com/contact/#/

Can you show me a screen image of the issue PROD-2120 showing the issue_key field? Can you show me a screen image of PROD-562 showing that it is an Epic type issue? Also, note that having the Lookup Issue action is not useful if you are not going to check the output to confirm that the Epic you were trying to use actually…

Hello @Marcel Meerstetter Welcome to the community. I am just another user of the product. I don't have insight into development plans by the Atlassian team beyond what is publicly available to all users. I don't consider the scenario I reproduced to be a bug. If you consider it to be a bug I would encourage you to have…

If you want to estimate the time it will take to complete an item, instead use the Original Estimate field. Since that is a time field, and Time Spent is a time field, comparing the two will be much easier. Story points should not be equated to time. Atlassian has an article on estimation that you may find helpful here:…

Hello Gunnar, "target start" and "target end" have no impact. You must use "Due date" and "Start date" fields. You must set both of those fields. A bar can't be created if only one field is set. For more information about the Roadmaps (Basic) feature refer to:…

I have not been able to replicate your scenario to get that message. When I try the same query using a valid space key for a Company Managed Software project, I do not get the message. I notice that you seem to be missing a closing parenthesis at the end of the statement. When I do that in my system then the system goes…

There is not global setting that specifies a site is Company Managed or Team Managed. That is a per project setting only. Can you share with us the filter you are trying to use for ScriptRunner that is resulting in the error "Not available with next-gen projects yet!"? I suspect that there may be something about the filter…