Trudy P Claspill Community Champion

That's in the poster's original post: When I click on the link to review and correct errors, it takes me back to the checks, which have all passed.

The issue that you are hovering over does not appear to be an Epic, given the icon that is appearing next to it. The standard Epic icon is the purple one on the issue below. I also see that there is a warning symbol to the left of the one you have selected. If you hover over that warning symbol (the exclamation point in…

Hello @Trisha Colotto Please provide more information about what you are trying to achieve with the query. Can you describe it in sentences rather than with the query? What results are you getting? What results are you trying to get? What is an example of an issue you expect to get in the results that is not showing up?…

I do not understand the problem you are facing. What actions are you executing? What do you expect to see as a result of those actions? What do you actually see? Please provide copies of the screens you are seeing to help us understand the problem you are encountering.

@Gregory James That indicates you are looking at a Business/Work Management project. Is your tutorial applicable to that type of project? This documentation provides information on working with Boards for Work Management projects: https://support.atlassian.com/jira-work-management/docs/monitor-your-work-with-the-board/

Hello @Ted Hung Did you find your own solution? I see you marked your own response as Answer Accepted. I am not able to provide suggestions without the additional information I requested.

Unfortunately the ideas you have about changing the filter are not valid. The filter is selecting issues. There is no option to select issues based on a Board that they appear on. You can select issues based on the value of their Sprint field, but that value is actually a list type of field, because an issue may have been…

Hello @Amol Zodage Welcome to the community. For a Scrum board the Backlog screen will show Active and Planned Sprints above the Backlog list. There is no option to change that. You can collapse the sprints so that they don't show their lists of issues. Use the arrows to the left of the Sprint Names. You could add a Quick…

Hello @Ted Hung Welcome to this Jira user community. Can you clarify what question or problem you are posing to us? Can you provide screen images that show what you see? What do you mean when you say "internal" and "external"?

The problem is your use of the OR operator. Try this: Project = PC AND "Epic Link" in (PC-151,PC-153) AND issuetype in (standardIssueTypes(), Bug, Epic, Improvement, Story, Task, "Test Case") AND component = "Tempo Timesheets" ORDER BY Rank ASC Or try this: Project = PC AND ("Epic Link" = PC-151 or "Epic Link" = PC-153)…

Hello @Krista Dyer Story points should not be getting assigned to Subtasks. Story points should be assigned at the issue level where items get assigned to sprints; such as Story, Bug, and Task. Subtasks get carried along with their parent issue and cannot be individually assigned to Sprints. I would be interested to hear…

Hello @YOSHIE YABU I was not asking about a custom filter. I am asking about the filter that selects the issue to include in your board. If you click on the ... button in the upper right corner of each board and select Board Settings: Then select General: Then scroll down in the screen to where the Filter Query information…

"Time to resolution" is calculated only for issues in Service projects. The Resolution field and the Resolved date are not used in Business/Work Management projects, by default.

Hello @chris bohnert What type of project are you working with; Software, Service, or Business/Work Management?

Hello @Jeremy Schrijver Welcome to the community. You cannot unlock fields that show that LOCKED lozenge. Refer to this article: https://support.atlassian.com/jira-cloud-administration/docs/what-are-locked-custom-fields/ You will not be able to make that field Required by modifying the Field Configuration. You can…

Can you provide a screen image of what you see? After you initially reorganized the issues, did you commit the changes back to the Jira projects.

Olá @Ana Lucia , Bem-vindo à comunidade. Você está usando Jira Cloud ou Jira Server/Data Center (auto-hospedado)? Se sua URL for semelhante à seguinte, você está usando o Jira Cloud. Caso contrário, você está usando Jira Server ou Data Center e está hospedando você mesmo. https://<yourCompany>.atlassian.net/ Se você…

Hello @Lucas Ferreira No, that option is not configurable/available for Company Managed projects at this time. Here is a change request to enable editing of Story Points directly in the backlog cards for Company Managed projects: https://jira.atlassian.com/browse/JSWCLOUD-22846 I have not found a change request…

Hello @NathanielF Can you confirm you were using a Free Jira product. Has anybody been active in the Jira instance in the past 120 days? If not, then your product has been deactivated as per this documentation.…

Hello @Raj B Welcome to the community. Can you show us a screen image of what you see? Are you a Jira Administrator for the Jira system?

Hello @YOSHIE YABU Welcome to the community. Sprints display in a board based either of the following: 1. The sprint was created in the board. 2. The sprint includes an issues that is within the scope of the board's filter. You may have created the sprint in Board A, but if the sprint includes in it an issue that is within…

Hello @sagi carmeli Welcome to the community. Is this the app you are referencing? ProjectManager for Jira Have you tried emailing the vendor or submitting a support case using the links on the Support tab? ProjectManager for Jira - Support 

What version of JCMA are you using? If you are not using the latest version have you tried upgrading to the latest version of JCMA?

Adding to what @Bill Sheboy said... Does the team have a single board with a sprint that covers the multiple projects, or is the team working in multiple boards (i.e. a board for each project) where there are separate sprints for the work in the separate projects? Velocity Charts are based on Sprints. The team would need…

Jira does not natively sum up the time spent on child issues to the parent Epic. The "Include Subtasks" option works only for summing up the time for Subtasks directly connected to the issue being viewed. If you had Subtasks directly connected to your Epic it would sum up the time of those subtasks to the Epic. But, it…

Hello @CARDOSO Fernando Are you working with a Team Managed project or a Company Managed project? You will find that information at the bottom of the navigation pane on the left side of the screen. With a Team Managed project you cannot do either of those things. You cannot modify what displays on the cards on the board to…

Hello @Matthew Robinson Welcome to the community. Are you working with a Team Managed project or a Company Managed project? It will say which at the bottom of the navigation pane on the left. If you are working with a Company Managed project, check the Board Settings > Estimation option and let us know what is selected…

Hello @Krista Dyer When creating a new issue, you can set the Sprint field manually and that issue will be added to the specified sprint. You can also set the Assignee manually at the same time. This assumes that the Sprint and Assignee fields have been added to the Create Issue screen for that issue type in that project.…

Hello @lindsay.makin Child issues (of Epics) should already show in the Roadmaps feature. If you are not experiencing that, please provide more information, like project type, and screen images. There is not an option to show Subtasks. Here is a change request to which you can add your vote and comments.…

Lots of people, and Atlassian team members, create videos for how to do things and post them on YouTube. I found this one about Excerpt/Excerpt Include macros, though it looks like it may be for Confluence Server, or an older version of Confluence Cloud. https://www.youtube.com/watch?v=hUWkxXQKO9o Hopefully these steps…