Trudy P Claspill Community Champion

There does not appear to be a built-in solution for this. If you are open to using a third party app, then JQL Search Extensions for Jira provides a function called remoteLinksCount that would allow you to do that.

Thank you for that additional information. So, yes, I believe in this case you need to change the "Type of related issues" choice to JQL. Enter a JQL statement to search for issues that have the matching External issue id value and that are not the issue just created. That would be something like this: ExternalID =…

I'm not sure that I am understanding what you are trying to accomplish. Are you trying to create a filter that will select issues based on a criteria for the web links? Are you trying to get a list of all the issues that have any kind of web link, with the URLs for those web links? Are you trying to download the content…

Can you provide a full screen image, please? I am not getting any context for what this field means or in what type of issue it is used. Black out confidential information

When you are creating a new issue there is a "Learn More" link under the Priority field. If you click that it will show the descriptions for the Priority values.

I do not use Google Drive sheets with Jira. Can you provide more information? 1. Did you transfer the information in your Google Drive sheet into Jira? 2. Are you trying to extract information from Jira, or directly from the Google Drive sheet? 3. If you are trying to extract information from Jira, are the items you are…

It is not necessary to post your question more than once. Community members can filter for unanswered questions to find the ones that still need answering. Also, adjust your expectations about how quickly your questions will be answered. This is a community of users of the Atlassian products participating on a voluntary…

@Neelesh PB This post appears to be a duplicate of another post by you. Is that correct, or am I missing some difference between them? https://community.atlassian.com/t5/Jira-questions/Filter-attache/qaq-p/2216926

@Sean Grant Jira does not natively provide free-form report creation for the Jira Software project type. There are a variety of gadgets available natively in the Dashboard that can be based on Saved Filters which may help you get the report you need. Or you can export the results of a Saved Filter to CSV and manipulate the…

Hello @Normann P_ Nielsen _Netic_ Please note I am not an Atlassian employee. I am just another user of the products volunteering my time to help other users of the product by answering questions in this user community. As a community for users, posting questions here is not the most efficient method to get your feedback…

You can also get to Starred from the Recent menu.

Hello @Jeroen Gouma Can you show us the entire rule? I suspect that you need to change the branch type from "All created issues" to JQL, and then use a JQL statement to select the issues that have that external ID value.

Hello @Normann P_ Nielsen _Netic_ There was an article about this change: https://community.atlassian.com/t5/Atlassian-Migration-Program/A-new-security-feature-for-Cloud-Migration-Assistants-helps-you/ba-p/2192571 In the comments another user mentions this problem of no bulk option, and the Atlassian Team member who…

Have you tried importing the data using the Admin > System > External System Import option?

Hello @Jyoti If one of your service agent team members views the request in the Customer Portal, do they see the Description information?

@Abhay Gupta Good point about checking the Watchers field!

Hello @Somdatta Saha Welcome to the community. Can you show us a screen image of the board showing "sprint9" as a sprint? Can you show us what you see when you are trying to get that value in your filter?

Hello @Aleksey V Welcome to the community. This is the problematic portion of your filter: OR issueFunction in subtasksOf(" 'Epic link' in (AP-796, CALC-8500, CALC-12882, CALC-12883, AP-807)") You are asking for subtasks of standard issues (i.e. Story, Bug, Task) that are children of specific Epics. However, Jira allows…

Hello @Tejasvini_Apraj Welcome to the community. Project Administrators can configure Workflows for Team Managed projects. For Company Managed projects, Project Administrators can configure Workflows under very specific circumstances: - the board uses a Simplified workflow - the workflow transitions do not include any…

For the Enterprise license you pay once per user and they users then have access to all instances. Refer to https://www.atlassian.com/enterprise/cloud/cloud-enterprise https://www.atlassian.com/licensing/cloud#cloud-enterprise

Hello @Evelyne Schmid Are those issues of the Subtask type? Or are they of the standard issue types (i.e. Task, Story, Bug)? Are you working with a Team Managed project or a Company Managed project? It will say at the bottom of the navigation pane on the left. Have you turned on "Child level issue scheduling" for the…

Hello @Jyoti Welcome to the community. Are you talking about issues in a Jira Service project? Users should be able to view their closed issues through the Customer Portal and see the original description and comments added. If your customer/users are not experiencing this, can you provide a screen image of what they do…

Hello @taslima.uddin Welcome to the community. Can you provide a screen image and point out the field this post concerns?

Hello @lindsay.makin You will need to review the Notification Scheme(s) for the projects where the issues were created to determine who is receiving notifications for changes to the issues. Often the default Notification Schemes include notifying the Reporter for major changes like Status changes and Edits, but other…

Hello @adai Welcome to the community. I still see the summaries in my Team Managed Software project Scrum board Backlog. Somebody else mentioned the same problem in one of the Jira communities last week, and it "magically" resolved itself for them.…

Hello @Collista Lewingdon What method was used to set up the integration? Was a third party app used? Have you checked the documentation for that method to find out what access is required?

It seems to me that you need to address this with your users rather than trying to address it with customizations to the product. Educate your users to look at the estimate on the task and stop work when they have spent that much time on the task. If the task requires more time to complete have a process for the user to…

Hello @Guilherme de Oliveira Viol Why specifically do you want to prevent logging time? What are you trying to achieve with that? Logging time usually occurs after the time has already been worked. If you prevent users from logging time or delete time logged then you are losing data about actual time spent working on the…

See this post: https://community.atlassian.com/t5/Jira-questions/Personal-account-issue/qaq-p/2214975

Hello @Lisa Bille-Kavoura Welcome to the community. You need to create a new board based on multiple projects. Click in the Search field in the upper right corner and then select the Boards lozenge at the bottom to navigate to the list of all boards. Then click the Create Board button in the upper right. Select the type of…