Trudy P Claspill Community Champion

You must explicitly declare the in scope projects in the JQL filter. You can't use criteria to select the projects (i.e. using the project category.) Otherwise Jira will assume that any and all projects may have issues that are within the scope of the board, and the users must then have Manage Sprint permissions for all…

Hello @Fanny Tastet I haven't used them before, but perhaps one of these apps would be helpful. Scroll PDF Exporter for Confluence Cloud PDF Export Tools for Confluence Cloud Easy PDF Export for Confluence You could also try customizing the PDF layout, as per…

I still have not figured this out, but it seems you are not the only person facing this problem. https://community.atlassian.com/t5/Jira-Service-Management/Jira-Knowledge-Base-setup-with-Confluence-issue/qaq-p/2221835

@Mikael Sandberg I've been corresponding with another user in another post who has the same problem. They also don't want to enable Anonymous access for the Confluence space as they want only customers logged in to the Portal to be able to access the Confluence information. I've not been able to figure out the issue.…

Hello @Rocio Lechuga What do you see that indicates the issue has been marked as resolved? Is there a Post Function on that transition that is setting the Resolution field? If so, remove that post function from that transition.

You could try adding a clause for "and project not in..." and list those team managed and service projects. I'm not sure that would actually work, but give it a try. I don't have an environment where I can easily try that out. 

Hello @Susan Keithley The Progress fields relate only to Time information for the issue, not number of child issues. There is no native functionality to do what you want. There is a very old change request for it here: https://jira.atlassian.com/browse/JSWCLOUD-12717 In the Epic Panel on the Backlog screen in Company…

Hello @Matthieu Imbert You need to contact the Jira Administrators for your Jira instance to learn more about why you are receiving that notification and how to stop receiving it. We are users of our own Jira instances and cannot access the Jira instance at the link you provided.

Hello @박재철 Welcome to the community. You can customize the page that displays when a user first logs in or clicks the Confluence logo on the menu bar to show the Overview page of a Space within your Confluence site. Refer to https://support.atlassian.com/confluence-cloud/docs/configure-the-site-homepage/ All users would be…

Your plan is not unreasonable. What do the users see when they hover over the Create/Start/Complete buttons? Do you have Team Managed projects in your environment also, or just Company Managed projects? Do you have Jira Service Management within your Jira instance? When I worked with Jira DC on version 7.x some years ago I…

I got that it was not actually JQL. I'm not understanding what the user is trying to accomplish and how the "history date" element factors in to it. Is the user trying to retrieve issues, or worklogs? How is the "history date" supposed to be used to constrain the results.

Hello @Mark_Gallier Can you show us what you have so far for your automation rule? With which part are you struggling? Also, what specifically is considered before, and after, 12 pm on a Monday? Is any time on Sunday considered a "before" value? What about any time on Saturday? Is the time zone important to determine if it…

Hello @María Elena de León Can you provide more information about what you mean by the "history" field. There is no such field natively in Jira. There is a History tab that shows all the changes to the issue, but this is not a single field. Rather it is a set of records where each record has multiple fields. Worklogs also…

Hello @Scott Holleman If your board filter does not explicitly define the projects to include, then yes, your users would need the Manage Sprints permission for every single project in the Jira instance including all Work Management, Software, and Service projects. Jira does not assess the permissions needed based on the…

If the files are MS Office files then you can use the Office Connector. https://confluence.atlassian.com/doc/edit-in-office-using-the-office-connector-170493096.html

I have opened a ticket with Atlassian support.

I see the same in my Confluence 7.4.17 instance with CCMA 3.3.13. I'm checking other systems. I don't see a bug documented in the Atlassian backlog for this. Have you had your Confluence Admin reach out directly to Atlassian Support yet?

Hello @lveyon5 Welcome to the community. Your post is tagged to indicate that you are using Confluence Cloud. Are you actually using Confluence Cloud? Is your URL similar to...? https://something.atlassian.net If so, then the Atlassian Companion app does not apply to you. It is supported only for Server/Data Center…

Hello @kdickason It does not appear that there is a native feature for that. Refer to https://jira.atlassian.com/browse/JRASERVER-28225 There is an app in the Marketplace that appears to add functionality for mentioning User Groups. User Mention Groups 

Hello @[deleted] Welcome to the community. Filters are meant for retrieving issue, not specifying which sprints to display. When you use sprint != ... ...you are telling the filter to exclude issues where the Sprint field has been set to that value. That is different than trying to simply not show the Sprint among the…

Hello @Haunani Nakabara Welcome to the community. It is not possible to organize the output of an issue search filter in that manner with native Jira functionality. This post has responses that mention third party apps that might help.

Hello @Manoj Joshi Welcome to the community. Can you show us the exact error message you are getting? What process are you using to clone the Team Managed project? Cloning an entire project is not a native feature of Jira. Are you using a third party app? If so, which one?

Hello @medjouti Are you an administrator for the Jira system? When you scroll to the bottom of a page in your Jira system what do you see for the product name and version number? For instance I see this: Atlassian Jira Project Management Software (v8.20.10#820010-sha1:bdf58e8:node1) There are currently three Jira products…

Hello @Dan Neduva Welcome to the community. Please note I am just another user, not a member of the Atlassian Team. When did you raise the issue to Atlassian Support? Did you open a support ticket? Did you categorize it as a Migration problem? Did you open a Migration ticket with Atlassian Support prior to starting the…

Hello @Liran Gofer Welcome to the community. Jira Software on the Standard plan does not include resource capacity planning, which is what you are asking about. Capacity planning features are available in the Premium plan with the Advanced Roadmaps feature, or you can look for a third party app that can add that…

I recommend that you have one of your Jira Administrators reach out directly to Atlassian Support to ask about this issue. Then please report back here what you learn. https://support.atlassian.com/contact/#/

It depends on exactly what you expect to include in your project template, and what other features are required to "solve" your need. Using Delegated Project Creator for Jira does give you the ability to create a "template" that includes the Schemes you want for your Company Managed projects, without have to assign them to…

Please provide screen images of your attempt and the results you got, including error messages.

Hello @SBACTL_JRFontanilla The link types are displayed in alphabetically order based on Name of the link type as shown in https://<yourSite>/secure/admin/ViewLinkTypes!default.jspa The values that you actually see in the list are the Inward and Outward Descriptions for the link type. You would need to update the link type…

Hello @WILP Jira Admin Welcome to the community. You will need to access the import function by clicking the gear icon (near your avatar), select System, then selecting External System Import. It is only through that path that you can update existing issues using the CSV import. If you are accessing the Import function…