Trudy P Claspill Community Champion

Are the projects Company Managed projects or Team Managed projects? Is just one type of link used or multiple types of links? I see in your first image that the "pr-1" issue has a "clones" link to the "pr-2" issue. Is Clones the only link type used between the issues you expect to see in the results? I have tried to…

I'm afraid I don't have any additional troubleshooting tips. I recommend that you have one of your Jira Administrators open a support case directly with Atlassian Support. https://support.atlassian.com/contact/#/

Hello @Dan Neduva Did Atlassian give you an issue ID for the bug? If so, could you please post it? I would like to watch that bug for updates.

@Karoline Rezende Ramos In the Workflow Status Properties for the Closed status I see that you allow 3 user groups and 1 project role to edit issues in that status. Is the "Automation for Jira" user a member of any of the specified groups? I expect not. What Project Role has the ID 10002? If that is not the…

@Jatin Bansal Can you confirm for us whether you are working with a Team Managed project or a Company Managed project? It will say which it is at the bottom of the navigation pane on the left. Can you show us how you are being asked for the information during these transitions? Please provide screen images. If you are…

Hello @Devi Vaishnavie If you activate multiple Quick filters that uses the AND operator to combine the filters. Only issues that match all the criteria in both filters will be displayed. If you have one Quick filter for displaying bugs type = Bug ...and one Quick filter for displaying stories type = Story ...and you…

Hello @Gabriel Palomarez Have you refreshed the screen since changing the Epic Name? Are you sure you changed the Epic Name field rather than the Epic Summary field? Can you show us what you are seeing? Show us both the issue card, and the details of the parent Epic showing both the Summary field and the Epic Name field.

Hello @Cristina - Elena Andrei Welcome to the Atlassian community! Here is a reference to the Atlassian documentation on Permissions for Jira Server/Data Center. https://confluence.atlassian.com/adminjiraserver/managing-project-permissions-938847145.html A user must have the Browse Projects permission to see the issues at…

Hello @Spenser Kirishian Automation for Jira does not support the Move operation. The closest thing you can do is use the Clone operation to create a new copy of the issue in the destination project, and delete or close the original issue. Cloning doesn't take the full history of the issue. You won't get any of the…

Hello @Marina Ballester Ripoll It is possible that there is more than one field named "Due date" in your instance. You can determine this by going to the Advanced Issue Search screen, switching to JQL mode, and typing in Due in the JQL field. A list of all possible matching fields will display. You should see only this If…

Bonjour @Ousmane Tawel CAMARA , Bienvenue dans la communauté Atlassian ! Travaillez-vous avec un projet géré par équipe ou un projet géré par l'entreprise ? Il sera indiqué en bas du volet de navigation à gauche. Les projets gérés en équipe ne prennent pas en charge la fonctionnalité Composants. Si cela n'explique pas…

Hello @Krista Nicol Can you please show us the filter query used for the board? Does it explicitly specify the projects to include? If it does not, then Jira evaluates that to mean that any project in the entire Jira instance may have relevant issues, and the user would have to have Browse Projects and Manage Sprints…

Hello @Neeraj Prasad Dev Are you working with a Team Managed project or a Company Managed project? It will say at the bottom of the navigation pane on the left. Is it a Software project, Service project, or Business/Work Management project? If it is one of the first two, that will be shown below the project name at the top…

Hello @Jess.Ignasiak Whenever you ask about an Automation Rule, please provide a full copy of the rule. It is hard for us to provide advice on how to change it without having those details. The likely solution involves change the trigger so that it is triggered when the Labels field changes and a value is added, and then…

Hello @Алексей Молодан The green color of the status indicates that the status is part of the Done Status Category. Issues that have a status value in the Done Status Category are not going to display on the calendar. The Categories for Statuses are - To Do (gray) - In Progress (blue) - Done (green) Statuses from the To Do…

@Fabio Racobaldo _Catworkx_ Is your system Cloud or on-premise?

Hello @Arunkumar Chandran "Story point estimate" field is a special field of type "Story point estimate value". It is used strictly for Team Managed Software projects. Do not try to use it in a Company Managed project. You need to create a separate custom Number type of field for holding that data, and use that field in…

Hello @Jyothi Ravipati You could use the Field Value Changed trigger for the Issue Type field. Refer to https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Automationtriggers-Fieldvaluechanged Follow that with conditions to check the Issue Type value before and after the change to ensure the rest…

Hello @Markus Zurbrüggen The built in time tracking and reporting capabilities are very limited. To "categorize" time you would have to have Issues to represents the different categories. There is no built in reporting options for reporting the time logged per person per day. Are you already using Jira to track the time…

Yes, this should be possible. Is the "customer-impact" label added to the Project A issue only when the issue is created, or might it be added at other times? If the label is added at another time, would you still want the issue in project B created? Do you want the issues to be linked? What action do you want taken with…

If you wanted the pull request creation to happen based on the transition of an issue, you could add it to the Workflow rather than using an Automation Rule.

Hello @Алексей Молодан Welcome to the Atlassian community! Are you working with a Company Managed project or a Team Managed project? It will say at the bottom on the navigation pane on the left. Are you working with a Software, Service, or Business/Work Management project? If one of the first two, it will say so at the top…

Hello @Leandro Maniezo Are you working with a Company Managed project or a Team Managed project? It will say at the bottom on the navigation pane on the left. Are you working with a Software, Service, or Business/Work Management project? If one of the first two, it will say so at the top of the navigation pane just below…

Hello @suresh v The option should already be checked/enabled in Confluence Cloud. This is required in order for Confluence itself to work properly. The option is not editable because disabling it would break Confluence.

Hello @Lucas Griep Scheunemann There are a variety of methods to set up a document approval workflow in Confluence Cloud. If you do an internet search for "confluence cloud approval workflow" you will get suggestions that include third party apps, articles, and videos.

Hello @Ralf Brinkmann Welcome to the Atlassian community! There are known issues to nesting macros in Confluence Cloud. Here are some reference materials. https://jira.atlassian.com/browse/CONFCLOUD-68323 https://jira.atlassian.com/browse/CONFCLOUD-70746…

@Anandh Sundar You may be a Confluence Admin but not be elevated to the additional access levels that give you access to billing information. Only the people with access to billing information would be notified about billing problems and warned about site deactivation.

Hello @Artur Sykut When you say you don't want to "give them Confluence module access" do you mean you don't want to grant them a Confluence user license?

Wiki Markup is not the same as HTML. You need an app that specifically supports adding HTML. Here is a link to search the Atlassian Marketplace for some options. You'll need to add your own hosting type to the search criteria to narrow down the compatible choices.…

Olá @GX2 Dev , Bem-vindo à comunidade Atlassian! Após 5-10 minutos você tentou novamente? Você está recebendo a mesma mensagem de erro? Nesse caso, um administrador do Confluence para seu site deve abrir um caso de suporte diretamente com o suporte da Atlassian. https://support.atlassian.com/contact/#/ --- Hello, Welcome…