Trudy P Claspill Community Champion

We are cloud based. I am used to this heirarchy epic-> feature -> user story, et al. I thought Feature was a standard Jira issue type because I've always seen in my other projects. The hierarchy you described is not the default hierarchy. It would've required customization of the Jira environment. By "other projects" do…

Hello @Anthony Onyewadume Welcome to the Atlassian community! Can you share a screen image of what you see? If you have upgraded your subscription to Standard, why do you expect to see a "Start trial" option?

Yes, you could color the cards based on their parent Epics. You would have to define a color/JQL for each Epic, like this:

Olá @Rafael Soares de Oliveira , Quais são suas configurações em Configurações do projeto > Permissões do cliente? Quais são suas configurações em Configurações (o ícone de engrenagem próximo ao seu avatar) > Produtos > Jira Service Management > Acesso ao cliente? Os usuários que estão sendo copiados no e-mail já existem…

Hello @Stanislav Prikhodko Are you working with Jira Server or Jira Data Center? Take a look at the information here to see if it answers your question: https://www.atlassian.com/licensing/purchase-licensing#what-happens-when-the-included-self-managed-software-maintenance-ends

Hello @Pierrick JUSSELME What screen are you on when you fill in Original Estimate? Are you creating the issue, or editing it after you created it? When did you log time against the issue? Was that before or after you set the Original Estimate?

Hello @Judy Murphy Are you working with Jira Server/Data Center or Jira Cloud? In either case you a Jira Administrator should be able to add a new issue type and name it "Feature" if such does not already exist. The issue type would need to be included in the Issue Type Schemes used by the projects to be available for…

Hello @Lauren Allred Welcome to the community! Are the teams' projects Team Managed projects or Company Managed projects? Are they Software, Service, or Work Management projects? I see that the tags on this Question indicate Work Management; I want to confirm that actually is the type of the projects involved in this…

Hello @Violaine Truck Welcome to the Atlassian community! Are you working with a Team Managed project or a Company Managed project? That information will be shown at the bottom of the navigation pane on the left. Can you provide a screen image that shows "Team 1", pointing out what it is you want to change? Is this the…

Hello @Randall Okon Welcome to the Atlassian community! You have tagged your post as being for Jira Cloud, however per this issue the "extended project admin" option is not available in Jira Cloud. Are you sure you are using Jira Cloud? If so, can you show us how the user has been granted the extended project admin…

@Douglas Oliveira Being the only Admin does not necessarily mean that you are the only person who has permission to delete issues. The ability to delete issues is a Permission that can be set per project and assigned to people based on membership in a User Group, a Project Role, or other options.

JQL is "Jira Query Language". It is the syntax used in the Advanced Issue Search screen to select issue. You specify criteria for the issues you want to select. In plain language your criteria might be: All issues in project "My Project" where the issue type is "Story" and the status of the issue is "To Do" In JQL that…

For a Team Managed project, my answer here on another post shows how to set the parent Epic for a created issue. You would need to add the two Conditions I mentioned above to the rule in that other answer.

Hello @Gorrepati Satyavani That is not currently possible. There is a change request for that here: https://jira.atlassian.com/browse/JRACLOUD-45639

Hello @Cornelius Shea Welcome to the Atlassian community! Are you trying to change the color of cards on a board, or somewhere else? I think you are looking at a board, but I'm not positive. Is "deliverable" an issue type or a Component value or something else? Is "deliverable" dynamic? Can more "deliverables" be added by…

hello @Ege Zeytun Welcome to the Atlassian community! Just for clarity, can you confirm if your Design project is a Company Managed project or a Team Managed project? That information will be shown at the bottom of the navigation pane on the left. Do you have any swimlanes set up for your board? Can you show us the…

@Ankit Srivastava <edit> Disregard my post here. I misread the original post.The option you are showing is available only on a board for a Team Managed project. The original poster says they are using a board that uses a multi-project filter. Therefore, they cannot be using a Team Managed project board.

@Edward Dighe You don't have to use sprints. You can go to Project Settings > Features and turn off Sprints while keeping Backlog turned on. Unfortunately there is no way to automatically move issues from the Backlog to the Board in a Team Managed project kanban board. There is a change request for that here:…

Hello @lindsay.makin Are you working with a Company Managed project or a Team Managed project? You could do this with Automation for Jira. Here is a high-level outline: Trigger: issue created Condition: Issue Type is not Epic or Subtask Condition: parent epic is not set (details depend on answer to question above) Action:…

Hello @Lotte Pijnenburg Welcome to the Atlassian community! Are you working with a Team Managed project or a Company Managed project? That information will be shown at the bottom of the navigation pane on the left. The built in custom field "Story points estimate" is used specifically for Team Managed projects. If you are…

Hello @Evalaji Jones As per this page, no, there is not. https://support.atlassian.com/confluence-cloud/docs/use-gadgets-to-add-dynamic-content/ You could copy an image of the gadget, but not the gadget itself.

@Karl Bornscheuer Sorry for the very late reply. Yes, you can have a Status named "Backlog" in a Team Managed project, but that does not have any explicit tie to the "Backlog" section of the Backlog screen. They are two separate things. @Christoph.Knoch Welcome to the community! Please state your issue and question…

Hello @ANKIT CHANDRA What you want is not possible with that calendar gadget. One option you have is to consider putting those issues into a Work Management project (if you also subscribe to Jira Software or Jira Work Management products). The built-in Calendar associated with that type of project can show the "duration"…

Because the trigger for your rule is Issue Transitioned you can use this smart value to get the previous Status from which the issue was transitioned. {{#changelog.status}}{{fromString}}{{/}} That will give you the previous Status value as a string. For more information refer to:…

You can find that information in this product guide document: https://confluence.atlassian.com/jirasoftwareserver/creating-a-board-938845220.html

Thank you for the clarification. For future reference, there are multiple Jira Questions communities. You posted your question in the Jira Service Management/Questions community, which is why I thought your project was a Service Management project. There are also Question communities for Jira Work Management, Jira…

So far I have not been able to replicate this. Can you provide images from your system that show - the board after you've first created the subtask - the board after you convert the subtask to another issue type - the board after you activate the filter. Is that filter for Assignee activated using the Assignee avatars, or…

Hello @Ryan Peirce Can you confirm for us that the destination project is a Jira Service Management project (versus a Jira Software project)? That information will show to an agent under the project name in the navigation pane on the left. I am wondering why you went the route of using the email server/handler option,…

Hello @Emmanuel F-D Can you show us the Approver step setup on the APPROVED status? When the Approver step is added you have to select a Source for the list of approvers. This will be either a field in the issue that lists 1..n users, or it will be a user group. The Automation for Jira users has to be added to the…

Hello @Gregory Machin I don't see a Log Work action in that Rule. In which component are you logging time to the issue?