Trudy P Claspill Community Champion

Hello @Ester Figueiredo Welcome to the Atlassian community! If you are using Jira Cloud and you have sufficient permissions you can navigate to this page (substitute in your Jira URL): https://<yourJiraURL>/jira/settings/projects/manage You will find an option for Trash on the left. There you will find a list of projects…

You're welcome! If your questions have been answered and your problem solved, please consider marking the Answer as Accepted to help other users find posts that have working solutions.

Please show us a screen image of an issue that uses the "Active End" field, showing that field on the screen. What type of field is "Active End"? Is it a Date Picker field? Is this field used in a Company Managed project or a Team Managed project? When viewing the project you will see which type it is at the bottom of the…

Hello @Luís Guerreiro Welcome to the Atlassian community! Please create a new Question for your scenario and provide details about your workflow and what you want to accomplish. This thread is over a year old and it does not sound like your scenario is the same as the one in the original post.

Since this is a Team Managed project you have the power to create additional issue types. Refer to: https://support.atlassian.com/jira-software-cloud/docs/set-up-issue-types-in-team-managed-projects/

Hello @Lee Packham Welcome to the Atlassian community! A Sprint will appear on a board if it meets any of the following conditions: 1. The sprint was created in that board. 2. The sprint has an issue in it that is within the scope of the Filter Query for that board. The issues that display in a board are governed by the…

Hello @Constance Ediri Siakpere Welcome to the Atlassian community! You can use the Advanced Issue Search screen to retrieve the issues and order them by Rank: type=Epic order by Rank desc You would need to include the other criteria that designates the team to whom the Epics belong. That will give you a ranked list of…

Hello @Sean_Ohannrachain Welcome to the Atlassian community! You should not need to use JSON for this. You should be able to select your Story Points field as the one you want to Set. Then enter your formula in the field for setting the value thus: This should work if all the fields are defined as Number type fields.

Hello @Rajesh Viswanathan How do you want the information presented? You can use the Filter Results gadget to present a list of issues.

Hello @[deleted] Welcome to the Atlassian community! There is not a built in report for that. You could do a search for the issues in the project and export the data to CSV/Excel. The Time Spent for each issue will be included in the exported data. You could then use another product, like Excel, to total up that time.…

Hello @Jason R Welcome to the Atlassian community! Are you using Jira Server/Data Center or Jira Cloud? If your URL is similar to this, then you are using Jira Cloud. https://your-Company.atlassian.net/ How did you create your initiative issue hierarchy? Are you using a roadmapping feature like Advanced Roadmaps?

Hello @Melanie Hubert It is possible your email address has been blacklisted. I have alerted Atlassian Team members to take a look.

Hello @Luke Hyde Welcome to the Atlassian community! Are you working with a Team Managed project or a Company Managed project? That will be shown at the bottom of the navigation panel on the left. Example: Are you working with a Service, Software, or Business project? If it is one of the first two, that will be shown at…

Hola @Jefferson Alvarado Martinez , ¡Bienvenido a la comunidad de Atlassian! ¿Puedes describir cómo no está funcionando correctamente? ¿Estás trabajando con Jira Cloud o Jira Server/Data Center? Si su URL se parece a esta, entonces está trabajando con Jira Cloud. https://your-company.atlassian.net ¿Se han otorgado…

Into what type of project are you trying to import the issues? Software, Service, Business? Company Managed or Team Managed? I was just able to import over 250 issues into a Company Managed Software project through Settings > System > External System Import > CSV Though I did this in Cloud I did confirm that I did not have…

In that case you can go to Project Settings > Features and simply turn off the Sprints feature.

Hello @María Elena de León Jira does not provide capabilities natively for querying time logged in that manner. You will need to investigate third party apps to find one that can fulfill your requirement. Here is a search from the Atlassian Marketplace to help you get started.…

Have you tried constructing the rule based on the guidance I provided? The home page for documentation on Automation Rules is here: https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/ If you have tried creating the rule following my guidance and it is not working then…

Team Managed projects don't use the Epic Link field. That is used only in Company Managed projects. Team Managed projects use the Parent field to record the parent Epic. Use this query: project=TM-Scrum-A and type not in (Epic, subTaskIssueTypes()) and parent is empty

My apologies for misleading you. The way I presented the rule, the subtask would indeed be created in the Epic rather than the Story. You could do this with two automation rules; one to create Stories and one to create subtasks, as @Christopher Maxwell suggested. Here is another way to create both in one rule. This method…

@Dávid Hamrák I'm glad you found the solution. Can you share with us what the automation was doing that caused this problem?

I don't have a Server/DC instance to test against, but according to the training I took from Atlassian University a user with Extended Project Admin permissions in a project can edited the associated screens to - remove fields or add existing system and custom fields - change the order of fields when - the screen is not…

Hello @Heather Ronnebeck How are you accessing the import function? Are you accessing it through the Advanced Issue Search screen, or are you an admin that can access it through Settings (gear icon) > System > External System Import? I found two posts that indicate in Jira Cloud you have to use the External System Import…

Hello @Anya Koroleva You create a Field Configuration where you mark the field as required. You modify the Field Configuration Scheme(s) for the relevant project(s) so that the modified Field Configuration is included and applied to only the issue types where you want the field to be required. Refer…

Hello @Nate Hillers Welcome to the community! Projects have configurations for Notifications. If you are using a Company Managed project this is in the form of a Notification Scheme. There is not a Notification event specifically for issue status transitions, but in the workflow transitions there is usually a Post Function…

Hello @Daniel Warren Is this for issues in a Company Managed project or a Team Managed project? How exactly does the filter not work? Do you get an error message? Do you not get the results you expect?

Hello @Sara Graziano Welcome to the Atlassian community! You would need to have a different workflow for the Epic type issues. Only Jira Administrators can create, modify, and apply Workflows. You will need to contact the Jira Administrators for your Jira system to make your request for this change. This applies to Company…

Hello @Jaime Bandeira Can you share a screen image of what you see? To make Bulk Changes you must be granted the Global permission for Make Bulk Changes. Your Jira Administrators may have restricted that permission, or you may have been removed from the user group(s) that were granted that permission. You would need to…

If you set the JQL in the Schedule Trigger to project=OEI and type=Epic ...then that trigger should retrieve all the Epics in the project. Your Lookup Issue actions would then need to use the following JQL: "Epic Link" = {{issue.key}} and... ...adding your other criteria. That will find the child issues of each Epic. I…

Hello @Sandeep Bamrah Welcome to the Atlassian community! Are you working with Jira Cloud or Jira Server/Data Center? If your Jira URL is similar to the following then you are working with Jira Cloud. https://something.atlassian.net/ Natively Jira does not provide general functionality for searching for issues where a…